The best aspect of this platform is that its ease of building and deploy AI chatbots without having much technical expertise. Their interface is very straightforward, and their ability to train and deploy the bot on our own data is very useful, for handling repitaitve task from the customer front, human intervention can be eliminated. I also like their quick initial stage setup, very easy to plan, build and then quick up and running. Review collected by and hosted on G2.com.
Though their platform is easy to use, their advanced customisation and fine-tuning options are a bit limited when compared with the other platforms out there. In some cases, the response also needs some manual refinement to make sure the accuracy and an error-free output is achieved. Review collected by and hosted on G2.com.