G2

muskan t.

Small-Business (50 or fewer emp.)

2/19/2024

"Best Live Agent for Quick Solution"

5/5

What do you like best about Chatnode?

It is an advanced AI Tool where I can easily add any files or add the URL and accordingly I can have my response which is quick and accurate. The use of this advanced chatbot really helped me with the quick and accurate solution which I have implemented on my queries. The quick customer support saved not only my time but also increased my work accuracy. It can also be used easily and the process is very simple that it does not require any high levels of training. It also has good data encryption which is the most important point of an organization. It can also be answered in many different languages so there is no language barrier. We can train the bot as per our requirement and it gives the best solution as per my requirements. It is a user-friendly AI tool. Review collected by and hosted on G2.com.

What do you dislike about Chatnode?

As it is an advanced tool, there is no issue till now. Review collected by and hosted on G2.com.

What problems is Chatnode solving and how is that benefiting you?

Mostly I have wasted my time trying to get or identify the best resolution for any problem, and by training the chat node according to my requirement, it saved 95% of my time to get any resolution or to get any answer which I have implemented in my business, which has shown an increase in profit by 40%. It saves much of my time and with the data being end-to-end encrypted, I have been very relaxed with the use of the chat node. Review collected by and hosted on G2.com.