I used Chat Mitra to build a WhatsApp appointment-booking bot for a salon business without writing any code. Setting up the AI personality and connecting it to Google Sheets to log bookings was mostly straightforward once I understood the difference between the business description field and the AI prompt field. The API actions feature is powerful for connecting external tools, although it took some trial and error to get the field mapping right. Overall, the support docs could be clearer for beginners, especially around request body formatting. Review collected by and hosted on G2.com.

“What I didn’t like: my in-progress bot got removed when my trial ended, since AI chatbots aren’t part of the starter plan, that wasn’t clear to me upfront. I’d also had some early friction with the AI prompt character limit failing silently instead of showing a clear error, and setting up API actions for things like appointment rescheduling required more manual work than I expected for a no-code tool.” Review collected by and hosted on G2.com.