The platform is extremely intuitive and has tons of tools for almost every edge case your customers can throw at you. This combined with the ability to customize the platform to your specific business needs has a ton of value, especially for an organization that has not yet reached 'enterprise' level. Providing the ability to sell or resell a SaaS solution as a small business is key, given the shift of the market towards subscription and service products, vs traditional one time purchase commodities. Review collected by and hosted on G2.com.

The right documentation can be tricky to find sometimes. Granted, when a company expands their product at the rate Chargebee has, this is an acceptable negative. Thankfully, the support team is almost always instantly available to help bridge this negative gap. Review collected by and hosted on G2.com.