
What I like best about it that how easy it is to turn our manual processed in to simple workflows. We us it for things like approval and internal requests, and it saves us from going back and forth over emails and spreadsheet. I also like that I can make changes to a workflow without needing much technical help. Review collected by and hosted on G2.com.
One thing I find frustrating is setting up more complex approval workflows. For example, we have purchase requests where anything over a certain amount needs approval from both a department manager and Finance. Configuring those different conditions and getting the routing exactly right can take some trial and error before it works the way we need. Review collected by and hosted on G2.com.