G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/27/2026

"Do you know which AI tools your team puts client data into? We didn't before cerbera"

5/5

What do you like best about Cerbera?

The best part is that I don't have to guess anymore. I don't come from a security background, but I have admin access and I can see which AI tools people use and what kind of data goes into them. Our teams work in Claude, Gemini through Google Workspace, ChatGPT for images and Dust. Cerbera covers all of them, plus whatever people try on the side with a personal account. When something gets flagged, most alerts come with a plain explanation of what happened and a suggested rule. I can take that straight to our CTO and CISO and we decide together, instead of me forwarding logs I only half understand. Review collected by and hosted on G2.com.

What do you dislike about Cerbera?

A few alerts are still written for engineers. When one mentions a process or a technical detail I don't recognise, I need to ask our CTO what it means before I can follow up with the person. It doesn't happen often, but a simpler wording for non-technical admins would help. Review collected by and hosted on G2.com.

What problems is Cerbera solving and how is that benefiting you?

My job is looking after customer relationships, and that means looking after customer data. Before Cerbera, AI use was a grey zone. People picked whatever tool was handy and nobody could say where client details ended up. Then Cerbera caught someone writing emails with DeepSeek on a personal account, with customer PII in the drafts. For us that's the worst combination: a provider we never approved, an account we can't see into, and client data going in. We blocked DeepSeek and personal account usage, and explained to the person why it was a problem. No blame, they simply didn't know. That's when we saw the real gap was an unclear policy. We wrote one with our CEO, CTO and CISO and shared it with everyone. Cerbera now enforces the parts that matter, like redacting PII and blocking providers we haven't approved. Review collected by and hosted on G2.com.