G2

Francoise C.

CEO

Mid-Market (51-1000 emp.)

11/5/2026

"Automated Billing and Hands-On Support Drive Remarkable Growth"

5/5

What do you like best about Careficient?

We absolutely love the EMR system itself to the incredible team behind it, our experience has been outstanding. What I appreciate most is their collaborative approach. they take the time to understand our needs and work with us to customize the system, so it works best for our agency. The hands-on onboarding process, weekly meetings, and ongoing support from their knowledgeable team specialists have made all the differences. They are always available to answer questions, help us navigate the system and correct any issues that arise. The implementation and setup went smoothly, and their team has been professional, responsive, respectful, and genuinely wonderful to work with. Here are the team who are working with us Eileen Caselas, Melissa Eby RN, Allendys Gonell, and Caleb Watkins are 10+ Review collected by and hosted on G2.com.

What do you dislike about Careficient?

When I started, the nurses’ notes were too long, especially for our med management, and we had to go through different screens for assessment and daily notes. Careficient worked with us to shorten and streamline them, that is now fixed. I was also a little worried that we needed another EMR for AI notes, but I was told AI is coming soon in January 2027 Review collected by and hosted on G2.com.

What problems is Careficient solving and how is that benefiting you?

We especially appreciate how Careficient has streamlined the application process and nursing documentation, making the notes shorter and more efficient without sacrificing compliance. The automated billing feature is a game changer. Patient Billing go out automatically without having to remember to click button, and we can even schedule weekly billing to go out automatically. Having immediate access to billing information and cash flow, along with ability to manage our account receivable, has giving us much greater control over our account receivable. We no longer need a third-party billing company to do our billing. The result has been incredible: our revenue doubled and our patient census doubled after one year!! Careficient has helped us improve efficiency, streamline operations, and support our growth. Careficient is fast, efficient, and continually evolving. We are especially about the upcoming AI capabilities and what they may bring to our agency. Review collected by and hosted on G2.com.