--- title: OpenText Server Backup Reviews meta_title: 'OpenText Server Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how OpenText Server Backup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 83 scale: '5' date_modified: '2026-07-12' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # OpenText Server Backup Reviews **Vendor:** OpenText **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.5/5.0 **Total Reviews:** 83 ## About OpenText Server Backup OpenText™ Server Backup is a cloud-based backup and disaster recovery solution designed to protect physical and virtual servers from ransomware, hardware failures, accidental deletion, and other data loss events. It securely backs up server data to the cloud with encryption in transit and at rest, while enabling fast recovery of files, folders, volumes, or entire servers when needed. Built for IT teams, SMBs, and managed service providers, OpenText Server Backup simplifies backup management through a centralized cloud console with automated policies, monitoring, reporting, and recovery workflows. Incremental backups reduce bandwidth and storage usage by only backing up new or changed data after the initial backup. Key benefits include: \* Rapid recovery from ransomware, outages, and disasters \* Secure cloud backup with encrypted storage and transmission \* Automated backups with customizable retention policies \* Centralized management across multiple servers and sites \* Bare-metal recovery for full server restoration \* Flexible recovery options for files, volumes, or complete systems \* AWS cloud storage integration for scalability and resilience \* Lightweight agents with minimal performance impact OpenText Server Backup helps organizations improve cyber resilience, minimize downtime, and ensure business continuity without the complexity of traditional backup infrastructure. ## OpenText Server Backup Reviews ### 1. Most effective Server backup solution **Rating:** 4.5/5.0 stars **Reviewed by:** michael n. | Test Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about OpenText Server Backup?** I have been a Carbonite Safe user for years, so when I needed to back up an additional Server, Carbonite Server was a logical choice. It was easy to add the additional server to my account and there was a minimal learning curve. **What do you dislike about OpenText Server Backup?** I do not see a downside to using the Carbonite server. Once you understand the method of backup, it is easy to implement. **What problems is OpenText Server Backup solving and how is that benefiting you?** Our Server performs our Domain administration in addition to several database folders. Ensuring that the information contained on that machine is safe is a critical function, and having a daily backup is a must. **Official Response from Keenan Humphrey:** > We are so glad to hear that Carbonite Server has been serving your business well! Thanks so much for leaving a review. ### 2. Recovery Solution Architect **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about OpenText Server Backup?** The positive aspects of the Carbonite server are that recovery of any file or job can be made depending on the retention configuration. During a disaster recovery testing period, the backup replication job does not have to be stopped while the restored data is current from the last backup (can be same day) and **What do you dislike about OpenText Server Backup?** The dislikes of the Carbonite server are the lack of reporting functions and the lack of a user-friendly view of the replication job configuration. Recovery is multistreaming; jobs can run parallel but bottleneck the network if network speed configuration is not considered. And lastly, for IBMi recovery, much of the OS environment needs to be functional to communicate with the vault replicated data, so other means of recovery must be considered to bring the OS env operational. **What problems is OpenText Server Backup solving and how is that benefiting you?** Carbonite server provides unattended backup and online current data recovery. ### 3. Backup/ recovery product that works **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen B. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about OpenText Server Backup?** Carbonite Server for the iSeries platform works excellent in both backups and restores **What do you dislike about OpenText Server Backup?** I would like to see reporting for the iSeries using the portal which at this time is not possible. **What problems is OpenText Server Backup solving and how is that benefiting you?** The ease of restoring from the vault is wonderful. The ability to stop using tape al together. Menu driven for ease of use. ### 4. Can't fault it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about OpenText Server Backup?** Carbonite Server is a reliable and efficient backup solution designed to protect critical data. One of the features I appreciate about Carbonite Server is its robustness and ease of use. It's seamless and automated backups provide me with the peace of mind I need. **What do you dislike about OpenText Server Backup?** Pricing structure as it may not be suitable for small business' who are on a budget. This product should be able cheaper to allow everyone to make use of its wonderful features! **What problems is OpenText Server Backup solving and how is that benefiting you?** Disaster recovery and Data loss prevention. To be able to recover from natural disasters, cyber attacks, or other catastrophic events by providing reliable backup solutions is a win win! ### 5. There's a lot to like about Carbonite Server **Rating:** 3.5/5.0 stars **Reviewed by:** Kirk P. | President / Chief Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about OpenText Server Backup?** ability to choose how much to backup. You can choose certain files or folders or you can choose a complete image backup which gives you the ability to completely restore it even to a different physical server or virtual hypervisor. Like that it has an onprem option and the cloud optino **What do you dislike about OpenText Server Backup?** It is slow to backup so it's not as efficient as other systems. Not a fan of the annual contract which makes it difficult to migrate away from him. **What problems is OpenText Server Backup solving and how is that benefiting you?** Solved a problem of being able to restore physical to Virtual or virtual to physical or virtual to virtual **Official Response from Keenan Humphrey:** > Thank you so much for leaving a review for Carbonite Server - appreciate your feedback regarding the annual contract. To respond to your comment about slowness - please reach out to our support team to see if there's anything else they can do to help: https://www.carbonite.com/contact-us ### 6. Thanks for a Wonderful Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Shantanu M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about OpenText Server Backup?** Great Product Lifecycle with awesome Support system. Migration using the tool is super easy and errors are rare and far fetched. Our Customers are a happy bunch. **What do you dislike about OpenText Server Backup?** Licensing Portal could be bit easier to navigate, specially when we are re-assigning the licenses to our team members. Support team is helpful, but at times, it becomes cumbersome to navigate and get access to licenses. **What problems is OpenText Server Backup solving and how is that benefiting you?** Migrating Workloads to Virtual and cross Hypervisor Migrations. ### 7. Product is good, but support could have been better. **Rating:** 3.5/5.0 stars **Reviewed by:** Ethan B. | IT Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about OpenText Server Backup?** Easy to use cloud backup of our important data and files. Retrieval of files is easy and fast. I get daily updates about my backs so monitoring them is as easy as quickly viewing an email. **What do you dislike about OpenText Server Backup?** I'll be picky first in that I wish the file retrieval window was able to be resized. There is a scroll bar, but if you have many nested folders with long names, it is annoying to move the scroller multiple times just to find one file. Also, we had an issue where someone at our company left, for invoicing, the other admins on the account were not contacted and once our account fell into a delinquent state (net 30), all of our data was immediately removed and deleted. This caused a huge headache and a lot of time to get everything set back up and re-seeded. This could have easily been avoided if all the other contacts were actually contacted and if our data would not have been immediately destroyed and deleted. We were only a few days outside of the renewal window when all of this we discovered. It was such a headache, we almost decided to go with another company since after we paid, we were then treated as a completely new client even though we had been using Carbonite for a few years. **What problems is OpenText Server Backup solving and how is that benefiting you?** Carbonite is currently helping with data redundancy and disaster recovery by helping to keep a cloud backup of all of our important data and files. We use the service as well when a user accidentally deletes a file or folder. **Official Response from Keenan Humphrey:** > Thank you so much for leaving a detailed and honest review. I appreciate your candor in discussing your frustrations with the product and the support experience. I will bring these comments to the team so that we can continue improving our product and customer experience. ### 8. Good Experience with carbonite **Rating:** 5.0/5.0 stars **Reviewed by:** JORGE MARIO A. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about OpenText Server Backup?** That it allow you to migrate phisical servers to virtual platforms **What do you dislike about OpenText Server Backup?** that the replication jobs fails suddenly **What problems is OpenText Server Backup solving and how is that benefiting you?** The migration of physical servers to virtual platforms ### 9. Solid Backup Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about OpenText Server Backup?** Centralized backup management both locally on the server and in the cloud. Web portal makes management and restoration straightforward. **What do you dislike about OpenText Server Backup?** Generates errors that aren't always easy to troubleshoot and remediate. Director software remains somewhat clunky with a considerable learning curve. **What problems is OpenText Server Backup solving and how is that benefiting you?** Automated server backups and management make administration a lot easier for us. **Official Response from Keenan Humphrey:** > Thanks for leaving us a review! I'm interested to hear more about the errors you're experiencing. Please reach out to our support team for assistance: https://www.carbonite.com/contact-us ### 10. Carbonite Server: easy and complete backup for Server and PC **Rating:** 4.0/5.0 stars **Reviewed by:** Bruno N. | Socio Fondatore, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about OpenText Server Backup?** From a single console you can manage and monitor backup copies of one or more PCs or servers. Good activity notification service. Wide choice for the creation of policies for copying and retention of data **What do you dislike about OpenText Server Backup?** There is no Italian translation of the management console. For me it is an important option, even if not a fundamental one. Data recovery isn't possible if the PC or server is turned off (in the mode provided by EVault). **What problems is OpenText Server Backup solving and how is that benefiting you?** In addition to copying the entire contents of server and PC disks, it allows you to copy and monitor connected disks (e.g. NAS disks and external drives). Bare metal copying is also available **Official Response from Keenan Humphrey:** > Thank you for leaving us feedback regarding the lack of an Italian translation. I'll bring your suggestion to our product team. - [View OpenText Server Backup pricing details and edition comparison](https://www.g2.com/products/opentext-server-backup/reviews/opentext-server-backup-review-531212?section=pricing&secure%5Bexpires_at%5D=2026-07-23+11%3A46%3A09+-0500&secure%5Bsession_id%5D=9ee16106-b956-41c0-96ca-8ac0bb92327e&secure%5Btoken%5D=bdd90fa75be6b82a5ee486445fd95c9cb7978fc07f55e7868381168f922d23d0&format=llm_user) ## OpenText Server Backup Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Compatibility ** - File Formats - Partitions **Functionality** - Data Backup - Backup Automation - Integration **Solution Provision** - Service Provision - Pay by Usage - System Failover - Off-Site Data Storage - Data Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Backup - Storage **Admin** - Backup Management **Management** - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection **Agentic AI - Disaster Recovery as a Service (DRaaS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication ## Top OpenText Server Backup Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (684 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (426 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (727 reviews)