G2

Prajwal V.

Security Analyst

Enterprise (> 1000 emp.)

10/17/2024

"Robust EDR with excellent Incident Response Capabilities"

4.5/5

What do you like best about Carbon Black EDR?

We have been using Carbon Black EDR for quite some time and it is crucial for our security as our teams use it everyday. The amount of detail it can provide into our endpoints is amazing and works effectively in real-time detections. It's easy to implement, integrate, and their support team is awesome. The benefits heavily outweigh the downsides and it's one of the best EDR products I have ever seen. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

It requires occasional alert fine-tuning which is still common with most EDR's in the market and it also depends on an organization's environment. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

We use Carbon Black EDR to drastically reduce the threats our organization faces. It's been a game changer for Incident Respone and Forensics helping us reduce our Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). It's detection capabilities help us with Advanced Threats that are often otherwise missed. Review collected by and hosted on G2.com.