--- title: Camunda Reviews meta_title: 'Camunda Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 327 reviews by the users' company size, role or industry to find out how Camunda works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 327 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Camunda Reviews **Vendor:** Camunda **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 327 ## About Camunda Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Recognized as a Visionary in the Gartner Magic Quadrant™ for BOAT 2025 and rated 5/5 in Orchestration by Forrester. For more information, visit camunda.com. ## Camunda Pros & Cons **What users like:** - Users appreciate the **ease of use** in Camunda, finding it simple to model and communicate complex processes visually. (52 reviews) - Users appreciate the **automation capabilities** of Camunda, finding it intuitive and powerful for process modeling and management. (43 reviews) - Users value Camunda's **flexibility** that allows easy adaptation to changing requirements and keeps tools up to date. (34 reviews) - Users value the **scalability and thoughtfulness** of Camunda for enterprise-level BPM implementations, driving effective process management. (34 reviews) - Users commend the **flexibility for integrations** in Camunda, enabling seamless connections with various services and AI functionalities. (30 reviews) - Easy Integrations (27 reviews) - Users appreciate the **innovation in workflow creation** and seamless integration capabilities of Camunda. (27 reviews) - Users appreciate the **effective process automation** of Camunda, enhancing efficiency with innovative tools and AI support. (27 reviews) - Workflow Management (25 reviews) - AI Modeling (21 reviews) **What users dislike:** - Users find the **complexity of Camunda** can be challenging, especially for those new to BPMN and development. (38 reviews) - Users find the **learning curve challenging** , particularly for those without a technical background or familiarity with BPMN. (37 reviews) - Users experience **setup difficulties** with Camunda, particularly when lacking DevOps expertise and ease of use for business users. (25 reviews) - Users often find the **difficult learning curve** of Camunda challenging, especially those new to BPMN and process management. (16 reviews) - Users find Camunda to have **high costs** that may pose challenges, especially for smaller teams and newcomers. (16 reviews) - Difficult Setup (14 reviews) - Learning Difficulty (14 reviews) - Users find the **steep learning curve** challenging, especially with the complexity of the FEEL language and identity management. (14 reviews) - Users find the **data migration process** challenging and unreliable, causing frustration and uncertainty during upgrades. (13 reviews) - Technical Expertise Required (13 reviews) ## Camunda Reviews ### 1. From Automation to Business Value **Rating:** 5.0/5.0 stars **Reviewed by:** Maryia A. | PM, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Camunda?** Camunda's greatest strength is its ability to orchestrate people, systems, and AI within a single transparent process. It enables organizations to move from fragmented automation initiatives to measurable business outcomes while maintaining governance, flexibility, and visibility. **What do you dislike about Camunda?** The biggest challenge is not the orchestration engine itself but making its value easier to discover and realize. New customers often need significant expertise to design, govern, optimize, and measure process-driven solutions. I would like to see more product capabilities focused on adoption, process intelligence, AI governance, and demonstrating business value throughout the customer journey. **What problems is Camunda solving and how is that benefiting you?** Camunda helps solve one of the biggest challenges in enterprise organizations: coordinating complex business processes across people, systems, APIs, legacy applications, and increasingly AI services. Instead of building isolated automations, organizations can orchestrate end-to-end business outcomes with transparency, governance, and control. For me, this creates an opportunity to focus on process improvement, customer value, and measurable business impact rather than technical integration challenges alone. Camunda enables me to work closely with customers to design scalable solutions, optimize operations, and demonstrate tangible business outcomes through process orchestration, process intelligence, and continuous improvement. ### 2. Camunda: Scalable Flexibility with Some Adoption Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Camunda?** What I like about Camunda is the modern architecture, highly scalable, and the ability to design using graphical tools, teach and test the workflows. The ability to monitor them during their process helps me understand where there are bottlenecks and constraints in execution. I like the ease with which I can adapt the workflows to the business thanks to a large number of available plugins and the ability to call typical business procedures. **What do you dislike about Camunda?** We moved from version 7 to 8, and this change was not easy because version 8 is very different and had an architecture change. Initially, we had problems understanding and setting up the solution. Version 8 was still in the alpha stage, not entirely stable, and there were several intermediate releases that caused us initial problems. The training aspect could also be improved for those who develop and monitor workflows, such as best practices, typical use cases, and packaged solutions. **What problems is Camunda solving and how is that benefiting you?** Camunda allows us to create workflows in our ERP, customizing the experience and business processes without code or, when needed, using code. This way, we gain flexibility and can adapt to different types of business. ### 3. Innovative, Impactful Tool for Tech and Business Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Maria A. | Engineer of banking systems and technology department, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Camunda?** Continue improving of the product,innovation,impactful using for tech and business teams **What do you dislike about Camunda?** There needs more understandable business metrics/business perspectives to convince the decision makers to buy and use Camunda. Improving of Optimize. **What problems is Camunda solving and how is that benefiting you?** Clear e2e flow, connecting businesses and tech teams ### 4. Highly Customizable Software That Fits Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** bob v. | Consultant automatisering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Camunda?** I like the customization options in the software that you can use. **What do you dislike about Camunda?** License costs for smaller companies, almost never a valid solution because of the steep cost **What problems is Camunda solving and how is that benefiting you?** Centralized workflows for all colleagues ### 5. Ease of defining business flows and use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Juan Miguel M. | Senior consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Camunda?** The ease of defining business flows and use cases **What do you dislike about Camunda?** The lack of customization when creating custom elements **What problems is Camunda solving and how is that benefiting you?** Explain complex business flows graphically ### 6. Virtual Success: Deep Dives into Agentic Orchestration with Camunda **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Camunda?** What I really appreciate about Camunda is its foundation on open standards like BPMN and DMN. This approach ensures that everyone on the team, from business analysts to developers, can clearly understand our processes. It doesn't operate as a mysterious black box; instead, you can visually track and audit every step. I also value how developer-friendly Camunda is without being unnecessarily complicated. The REST APIs are reliable, and integration with our existing tech stack is seamless, particularly since we use Java and Spring Boot. There's no sense of being locked into their ecosystem—Camunda works well with any services you need to orchestrate. At CamundaCon 2025, I was especially intrigued by their vision for agentic orchestration. Using Camunda as a governance layer for AI agents seems logical, as oversight and auditability are crucial when AI is involved in critical business processes. The scalability offered by Camunda 8 and Zeebe is impressive as well. Hearing real-world examples at the conference of companies running high-volume processes reassured me that Camunda is capable of handling enterprise-scale workloads reliably. **What do you dislike about Camunda?** Honestly, the learning curve can be quite steep if you're new to this area. While BPMN is intended to be a "standard," mastering the modeling of complex, real-world processes—especially when it comes to proper error handling and event management—definitely takes time. I've noticed that people often struggle with it at first. Setting up and operating Camunda 8 can also be challenging. Getting all the components, like Operate, Tasklist, and the monitoring tools, to work smoothly—particularly if you're self-hosting on Kubernetes—demands significant DevOps expertise. If your team lacks that kind of infrastructure know-how, you might find yourselves stuck for a while before you start seeing real benefits. Another point of frustration is how developer-centric the platform remains. Even though more connectors are being added and there are efforts to simplify things, you still end up writing a fair amount of custom code to make everything function as needed. Business users can't really build solutions independently; they still rely heavily on the development team for most implementations. If you're looking for a more drag-and-drop friendly experience, some other platforms might be a better fit. **What problems is Camunda solving and how is that benefiting you?** We’ve built an AI-powered Supplier Onboarding solution fully on Camunda that automates tax, banking, and compliance checks in days—not weeks. It’s helping Retail and CPG teams cut onboarding time from 12 days to under 5. Here’s a quick demo: https://acheron-tech.ap.panopto.com/Panopto/Pages/Viewer.aspx?id=b97e7f63-0f5f-436e-91e3-b36f00f55ad0 Also check out our AI orchestration blueprint on Camunda Marketplace: https://marketplace.camunda.com/en-US/apps/613092/ai-powered-ticket-supporting-system ### 7. Incredible flexibility and unmatched AI integration capabilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Camunda?** The incredible flexibility that they afford you, especially as it relates to integrating AI into your workflows in a dynamic manner. Their customer service is also top notch, responsive, and knowledgeable. **What do you dislike about Camunda?** I wish they made it easier to integrate with languages other than Java. You CAN do it, but it's still very Java at its heart but they definitely seem to be heading in the right direction. **What problems is Camunda solving and how is that benefiting you?** We use Camunda in over 100 different business workflows large and small. The ability to pull metrics on workflows and be able to implement continuous process improvement models by improving the worst parts of the workflow is invaluable. We're still learning how to use the AI tools now available, but it is clear that the ability to add in and remove specific AI agents as needed, and as costs change is the way of the future. ### 8. Camunda con 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpa S. | Vice President Technology Manager Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Camunda?** Camunda has significantly contributed to improving our business operations, largely due to its robust workflow orchestration capabilities. At JPMorgan Chase, we employ both Camunda 7 and Camunda 8 in our product. I find Camunda intuitive and easy to use, which makes the process of learning and implementing it quite straightforward. I am looking forward to use Agentic AI capabilities and Camunda con 2025 provided valuable insights about the same. I am grateful to entire Camu da team. **What do you dislike about Camunda?** I would appreciate greater flexibility in the UI area of Camunda. The interface should offer more options for customization. **What problems is Camunda solving and how is that benefiting you?** We operate in a highly regulated environment, where we perform manual due diligence reviews for our customers by following a series of steps. The Camubda workflow orchestration tool has been helping us streamline these business processes. We arextrying to incorporate angentic AI capabilities with Camunda 8.. ### 9. Camunda makes automation easy, its awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush T. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Camunda?** I really like how flexible Camunda is for building and automating business processes. It’s pretty easy to model workflows and the fact that it uses BPMN makes things clear. Also, it works well with other systems which is super helpful when you have lots of different tools to connect. The open-source version is great to get started with and the enterprise features add a lot of power when you need it. I am using it twice a week for my work automation. **What do you dislike about Camunda?** The setup can be kinda tricky if you’re new to BPM or automation. The interface feels a bit old and not very user friendly sometimes. Support is ok but can be slow when lots of people need help. Also, some of the cool features are only in the paid enterprise version which might be a problem if you’re on a tight budget. **What problems is Camunda solving and how is that benefiting you?** The best part is how it helps both tech people and business folks work together. The docs are good and there’s a big community which makes finding help easier. You can monitor your processes in real time which really helps to spot problems fast. It’s a solid tool for automating stuff and saving time. I use Camunda to first design the BPM and then to automate the task at each step. ### 10. Fully DMN-Compatible and Powerful for Complex Use Cases **Rating:** 4.5/5.0 stars **Reviewed by:** Swarnava R. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Camunda?** It’s fully DMN-compatible and can handle building even complicated use cases. **What do you dislike about Camunda?** It looks like a legacy tool rather than something that’s truly UI-centric, which isn’t great. **What problems is Camunda solving and how is that benefiting you?** It helps me creating DMN flow ## Camunda Discussions - [How the task list can be customised? Or what is the custom task list that you use?](https://www.g2.com/discussions/how-the-task-list-can-be-customised-or-what-is-the-custom-task-list-that-you-use) - 1 comment, 1 upvote - [How to solve optimistic locking exception](https://www.g2.com/discussions/how-to-solve-optimistic-locking-exception) - 1 comment, 1 upvote - [Is Camunda BPM free?](https://www.g2.com/discussions/camunda-platform-is-camunda-bpm-free) - 1 comment - [Is Camunda BPM free?](https://www.g2.com/discussions/is-camunda-bpm-free) - 1 comment - [What can Camunda do?](https://www.g2.com/discussions/what-can-camunda-do) - 1 comment - [View Camunda pricing details and edition comparison](https://www.g2.com/products/camunda/reviews/camunda-review-4440359?section=pricing&secure%5Bexpires_at%5D=2026-07-17+22%3A44%3A59+-0500&secure%5Bsession_id%5D=2cfea2da-1bba-435c-be31-45e5a0f7cd18&secure%5Btoken%5D=d65d1df470a4142f03ac024f36e53423de3ed84b3fe7355cbee9a5ec65798c76&format=llm_user) ## Camunda Integrations - [Advantco Google Cloud Platform (GCloud)](https://www.g2.com/products/advantco-google-cloud-platform-gcloud/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [MCP Cloud](https://www.g2.com/products/mcp-cloud/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [PostGrid Print & Mail](https://www.g2.com/products/postgrid-print-mail/reviews) - [REST](https://www.g2.com/products/rest/reviews) ## Camunda Features **Setup** - Activities - Flows - Dependencies - Notifications **Model Development** - Process Mapping - Simulation Software - Abstraction - Simulation Software - Model Creation - Simulation Software **Integration** - Data - Applications **Generative AI** - AI Text Generation - AI Text Summarization **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Workflow Design & Integration - AI Orchestration** - Dependency Management - Workflow Coordination - Multi-Provider API Connectivity - Multi-Step Workflow Creation - Enterprise System Integration - Real-Time Data Pipelines **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Management** - Updates - Audit Trail - Integration **Performance Metrics** - Statistics - Simulation Software - Performance Visualization - Simulation Software **Business Logic** - Authoring Business Logic - Testing Business Logic - Model Development **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution **Performance Optimization & Analytics - AI Orchestration** - Workflow Performance Dashboards - Workflow Reporting - Resource Utilization Monitoring - Computational Resource Management - Dynamic Scaling - Component Monitoring **Customization** - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Visualizations** - Verification - Simulation Software - Real-World Visualization - Simulation Software **Management** - Catalog - Collaboration **Generative AI** - AI Text Generation **Governance & Compliance Controls - AI Orchestration** - Regulatory Compliance - Governance Policy Enforcement - Role-Based Access Control - Audit Trail Management - Security Protocols **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Analytics** - Simulation **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Deployment** - Integration **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Decision Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top Camunda Alternatives - [Bizagi](https://www.g2.com/products/bizagi/reviews) - 4.6/5.0 (304 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Flowable Platform](https://www.g2.com/products/flowable-platform/reviews) - 4.3/5.0 (13 reviews)