G2

MW

Marvie W.

VP of Learning and Development

Enterprise (> 1000 emp.)

6/30/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"CallMiner Eureka Changed Our Business Outcomes!"

5/5

What do you like best about CallMiner Eureka?

What I like best about CallMiner Eureka is consistency, insight, and trend visibility that I have gained into my business everyday. The system took the guess work and the hours of research out of my questions, "Why" that we often ask everyday. Now I can run reports and understand clearly the "Whys" behind my business actions. Review collected by and hosted on G2.com.

What do you dislike about CallMiner Eureka?

I have not found any items in the area as of yet. Review collected by and hosted on G2.com.

Recommendations to others considering CallMiner Eureka:

If you are worrying about cost, the system over time pays for itself. The return on this investment is priceless! Review collected by and hosted on G2.com.

What problems is CallMiner Eureka solving and how is that benefiting you?

We use the tool to monitor and increase sales. We also utilize the tool to monitor adherence to coaching and areas of opportunities for training. We use it for compliance to ensure we are following guidelines to regulations and requirements. Review collected by and hosted on G2.com.

Response from Kate Davis of CallMiner Eureka

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Thank you for your review Marvie, we love that CallMiner has become integral to your business!