We chose to collaborate with CallingAgency to do our lead generation for the retail store with special emphasis on corporate gifting and wholesale clients. My role being that of a Store Manager, I am primarily responsible for handling the operations of the store and the customers inside. Thus, there is not much time left for me to make any cold calls. What I appreciate most about CallingAgency is the fact that they work as an integral part of our sales team. It is their responsibility to take care of all processes right from list generation till making cold calls and qualifying leads. Review collected by and hosted on G2.com.

Since the retail B2B calls need a highly targeted voice, the process of writing the scripts and onboarding them took a little more time than anticipated. We spent a week or two with continuous feedback to get the calling scripts right so that they match our brand’s voice through their SDRs (Sales Development Representatives). But once we nailed down the messaging and addressed the objection handling part, there was an improvement in the meeting conversion rates. Review collected by and hosted on G2.com.