The one thing that impressed me the most about them was their ability to immediately understand our unique market, target audience, and value proposition without going through any endless cycles of revisions. They do everything ranging from business-to-business lead generation, appointment scheduling, email outreach, and phone outreach, and their team works as an extension of our own and not as an external vendor just ticking boxes for us. We don’t use any generalized dashboard software in order to track our campaigns; instead, we track our campaign's progress on a daily basis by calendar invites, tracking sheets, and performance reports. Moreover, they add valuable insight about messaging and sequencing structures. Review collected by and hosted on G2.com.

In any case, there is always some learning curve when dealing with a new partner for outbound communication. On our part, testing some other message variations a little sooner in the process could have made the optimization of our conversion rates a little faster. We would have liked more insight into certain metrics early on, but they did that by being increasingly transparent as we went along. Review collected by and hosted on G2.com.