Easy setup: No need for downloads or complicated setups — it's browser-based so you can access it instantly without lag (g2)

Collaboration tools: Features include screen sharing, presentations, whiteboarding, live chat, hand raising for participants to request to speak, and meeting recording (g2)

Security: End-to-end 256-bit encryption to protect your data during video conferences (Callab)

Task automation: One standout feature is automatic task generation that identifies key points and action items discussed in meetings, making note-taking quick and easy (g2)

Scalability: It can support teams from 20 to 2,000 users, with different plan tiers (5, 30, and up to 128 users per room) (Callab) Review collected by and hosted on G2.com.

Limited customization: Users mention there's room for improvement in customization options, (G2) which could be important for businesses that want the platform to better match their brand or specific workflows.

Advanced features: Power users have requested more advanced features, (G2) suggesting the platform could expand beyond its current relatively streamlined offering.

Integrations: Limited integrations have been flagged as a concern, (G2) meaning the platform may not connect seamlessly with all the tools businesses use.

Free plan restrictions: The free plan restricts meetings to just five participants, which is a common limitation users note (G2) — expanding this would make it more accessible for larger casual use cases. Review collected by and hosted on G2.com.