G2

glasgow8seaters .

Driver/Director

Small-Business (50 or fewer emp.)

11/11/2026

"All-in-One Booking Platform with Outstanding, Responsive Support"

5/5

What do you like best about CabZen?

What I like most about CabZen is that it brings pretty much everything you need to run a private hire booking business into one place. From managing bookings and setting vehicle prices to taking online payments, it makes life a lot easier.

The online booking system is a big plus for us as customers can get a quote, choose their vehicle and book directly through our website without having to phone or message us.

But what really stands out is the support. Nick genuinely listens to feedback and is always looking to improve the platform. We’ve raised a few suggestions along the way, and rather than getting the usual generic support replies, we’ve had proper conversations and seen fixes put in place quickly.

It’s refreshing dealing with someone who actually cares about the product and the businesses using it. CabZen is constantly improving, and that makes a big difference for a small business like ours. Review collected by and hosted on G2.com.

What do you dislike about CabZen?

Like any software, there’s always room for improvement, but nothing major stands out for me. The platform is constantly evolving, and Nick is very open to feedback and suggestions, which is a big positive. Review collected by and hosted on G2.com.

What problems is CabZen solving and how is that benefiting you?

CabZen takes away a lot of the manual work involved in running a private hire business. Customers can get instant quotes, book online and pay securely without us having to deal with every enquiry ourselves. It also helps us manage bookings, vehicle pricing and availability in one place. For a small business, saving time and making the booking process easier for customers is a massive benefit. Review collected by and hosted on G2.com.