![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/10/2020 More Options - - [Respond as Bynder](https://www.g2.com/survey_responses/bynder-review-4296163/official_response/new) "Outstanding searchability. Collections continue to be a challenge." 4/5 What do you like best about Bynder? We selected Bynder after a thorough review process. Very satisfied throughout the sales process, implementation, and launch! We have a very responsive customer success manager and the product continues to grow in its usefulness throughout the company. It's so much easier to search for tagged assets in the DAM instead of rummaging through a share drive or trying to track everything with a spreadsheet. Review collected by and hosted on G2.com. What do you dislike about Bynder? The product can be overwhelming to new users, this is true for admins in particular. Plan to spend several hours, and perhaps days or weeks, developing best practices and conducting training sessions for users. Product support can be slow to respond when there is a bug or a technical issue to resolve. The way that Collections were designed is one of the greatest challenges for us. The way that you share a Collection is either by creating a public link, sharing a unique link via email, or creating accounts for each person to view/download/manage a collection. We've spent a lot of time trying to get share a collection only to find that some users have access to everything on the DAM instead of just the assets in the collection. Most of the product setup is configured during implementation, and the team was very thorough in our experience--but as with any new system, there is definitely a learning curve. What you don't know or don't think of prior to launch may be difficult to figure out after launch. Review collected by and hosted on G2.com. What problems is Bynder solving and how is that benefiting you? No more lost files or vexing version issues! We love that we can quickly upload our marketing and advertising assets, tag with relevant search terms, track usage, and share inside and outside of the organization. We found an immediate benefit in setting up Collections to house related assets which be shared across different permission levels, especially with external partners and agencies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 1134 reviewers think of Bynder 9.0 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/bynder/reviews)