G2

Morgan V.

Enterprise (> 1000 emp.)

4/10/2023

"Excellent Customer Service"

5/5

What do you like best about Butterfly.ai?

I highly recommend Butterfly for their exceptional ongoing support. The response time is quick and the dedicated team, Simon and Henry, go above and beyond to ensure our needs are met. Their expertise and guidance have been invaluable in helping us create effective surveys and gather valuable feedback from our employees. Their commitment to customer satisfaction is evident in the level of care and attention they provide to our organization. Overall, we are extremely satisfied with their services and appreciate their partnership in helping us improve our employee experience. Review collected by and hosted on G2.com.

What do you dislike about Butterfly.ai?

One inconvenience of Butterfly vendor is the lack of a built-in feature to resend user surveys. However, customer service is available to assist with this process upon request. While this may cause some additional effort on the user's end, it is a manageable inconvenience. Review collected by and hosted on G2.com.

What problems is Butterfly.ai solving and how is that benefiting you?

Butterfly provides a valuable solution for organizations looking to establish a direct line of communication with their employees. Through regular check-ins and surveys, employees are given a platform to provide feedback and share their thoughts and concerns. This fosters a culture of open communication and demonstrates to employees that their voices are heard and valued. Additionally, managers can respond directly to users, which helps to address any issues and improve overall employee satisfaction. By utilizing this vendor, organizations can gain valuable insights into employee sentiment and take action to improve the workplace experience. Overall, Butterfly's focus on direct employee communication and responsiveness benefits both employees and the organization as a whole. Review collected by and hosted on G2.com.