Buska is really easy to set up and doesn't require much maintenance once the signals are configured. I especially like being able to spot people actively asking for recommendations or alternatives instead of just monitoring brand mentions. The Kanban view also makes it easy to keep track of which leads I've already contacted. Review collected by and hosted on G2.com.

Getting the keywords/signals right takes a bit of tweaking at the beginning. Broad keywords can generate noise, so it works much better once you understand how your prospects naturally describe their problems. Review collected by and hosted on G2.com.