The team we work with is genuinely the best. Our day to day group: Sarah leading, Valerie, and Kavindu on the accounting side, are available, responsive, and proactive. Once we got through cleaning up our historicals, they didn't just maintain the status quo, they actively looked for ways to make our processes more efficient and flagged things we could automate to lighten the load on our side. They've been willing and able to jump into the messy, specific stuff and I feel fully supported across the board.
On bigger, higher-level questions, our fractional CFO Dorian gives us real expertise, not just an answer, but the how and why, the pros and cons, so we can actually make the decision ourselves. Review collected by and hosted on G2.com.
Early in our engagement the staffing fit on our account wasn't quite right for what we needed. When we raised it, Dorian advocated for us and got the right people onto our account quickly. The team we have now is a completely different experience. So the honest "dislike" is really just a bump at the start, and the way they handled it is part of why we trust them now. Review collected by and hosted on G2.com.