G2

Verified User in Insurance

Enterprise (> 1000 emp.)

8/10/2026

"Developer-Friendly CI/CD with Powerful Customization and Responsive Support"

5/5

What do you like best about Buildkite?

The developer-friendly environment to build CI/CD pipelines in a variety of different ways with lots of customisations via plugins that can be built to cater for different use-cases. The customer support is responsive and receptive to feedback as well, which makes dealing with issues a lot more painless. Furthermore, the option for self-hosted CI/CD agents allows us to ensure security and performance can be catered to our criteria. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

The integrations between buildkite and jira are less seamless, so linking builds to jira tickets with the relevant github pull requests all in a single view might have less first party support and make it more difficult to aggregate and correlate changes with successful builds. Review collected by and hosted on G2.com.

What problems is Buildkite solving and how is that benefiting you?

Being able to run builds completely in our own environment was essential in a highly regulated industry like ours, with the alternatives at the time requiring significantly more workarounds and makeshift solutions, buildkite was able to provide a lot of the customisations that we wanted out of the box.

Furthermore, first party support via the pipeline primitives were a lot more versatile and worked well with transferring a lot of our legacy business processes over without requiring as much engineering effort but with greater reassurances that things will work the way we expect it to.

Overall, it provided us a strong CI/CD platform to continue grow out our cloud presence and being unhindered by the scaling challenges that come with most other CI/CD platforms. Review collected by and hosted on G2.com.