G2

Konstantinos K.

QA Engineer

Small-Business (50 or fewer emp.)

9/22/2026

"Easy to use, and support that actually delivers"

5/5

What do you like best about BugBug?

BugBug is genuinely easy to use — writing and editing test cases is intuitive, even for flows that get complex. The local and cloud runners make it simple to validate tests before relying on them for coverage. What stood out most, though, was their support: we hit an intermittent page-load issue during test runs, and their team diagnosed it the same day and shipped a fix within two days. That kind of responsiveness gives us real confidence in the tool. Review collected by and hosted on G2.com.

What do you dislike about BugBug?

The one gap we ran into: when we hit that intermittent loading issue, the test screenshots only captured the very early page state, not a later "fully loaded or not" snapshot — which made it harder to confirm what was actually happening before support stepped in. Not a big deal since it's resolved now, but a "capture at failure point" option would help with diagnosing edge cases like this in the future. Review collected by and hosted on G2.com.

What problems is BugBug solving and how is that benefiting you?

BugBug is helping us build out E2E regression coverage across our core app flows — things like order management, and other critical user journeys — without needing a heavy CI/CD setup to get started. Since we're a small team still building out our QA process from scratch, having a tool that's approachable enough to build real test coverage manually, while still being solid enough to catch real issues, has been a big benefit. Their support responsiveness on the one bug we hit reinforced that it's a tool we can rely on as we scale up our test suite. Review collected by and hosted on G2.com.