G2

Vishwanath H.

Lead Test Engineer

Mid-Market (51-1000 emp.)

11/13/2024

"eliable Platform for Mobile and Web Testing Across Real Devices"

4/5

What do you like best about BrowserStack?

Automated testing on BrowserStack for both our mobile applications and web platforms has been very beneficial for our organisation. It helps us catch bugs early and report them quickly. With frequent changes and continuous deployments across multiple integration releases, I run daily sanity tests to make sure everything is working as expected. BrowserStack has significantly reduced the manual effort involved, and it requires minimal intervention from our side. The integration with CircleCI and Firebase for both manual and automated testing was also smooth and easy to set up.

Whenever we run into issues with BrowserStack, their support team responds promptly and resolves them within the committed SLA timelines. We’ve also been assigned a dedicated account manager who stays in touch regularly, keeps us informed about new features and product updates, and shares timely information about platform upgrades. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

From a pricing perspective, this solution can feel expensive for smaller teams or organisations with limited testing budgets, especially when higher parallel execution capacity is needed. That said, when I weigh the device coverage, the infrastructure savings, and the testing capabilities it offers, the overall value still outweighs the cost challenges for our use case. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

BrowserStack addresses one of the biggest challenges for our organisation: testing across a wide range of real Android and iOS devices without having to maintain a physical device lab. With App Live, we can instantly access different devices and OS versions in just a few clicks, saving a significant amount of time and effort during test execution.

Another major advantage is being able to run both web and mobile automation suites on BrowserStack’s cloud infrastructure. We use Automation Pro and App Automate as part of our CI/CD pipeline, integrated with CircleCI. Whenever a new build is deployed to the staging environment, automated tests are triggered automatically. This allows us to perform thorough QA validation before every release, catch issues early, and reduce the number of bugs that reach production.

BrowserStack also provides detailed test reports, screenshots, videos, and error logs, which makes troubleshooting much easier. When defects are reported by the QA team, these insights help us pinpoint the root cause faster and collaborate effectively with developers to resolve issues.

The cloud-based platform has improved our overall productivity by removing the need for device setup, ongoing maintenance, and manual app installation. Integration with Firebase is especially helpful because it lets us access and install the required application builds directly, making the testing process more efficient.

A feature that adds significant value for us is the ability to test across multiple devices simultaneously. Comparing application behaviour side by side on Android and iOS devices helps us validate platform-specific functionality, spot inconsistencies quickly, and deliver a better user experience across all supported devices.

Overall, BrowserStack has helped us accelerate testing cycles, improve release quality, reduce infrastructure overhead, and increase confidence in every deployment. Review collected by and hosted on G2.com.