The UX is simple. It's easy enough for anyone to use. Review collected by and hosted on G2.com.
Zero UX customization abilities, you have no choice of branding beyond adding a basic banner image and basic color changes (salesperson promised we'd be able to brand for our individual user groups -- we can't). Limited reporting functionality; reporting functions don't work with all types of Articulate interactions. There are bugs in reporting that tech support has known about for months and never resolved. We can't capture interaction data unless it's part of a quiz object (different than what the salesperson promised).
Works very poorly with SCORM objects. When opening a SCORM course in a new window, even with blazing fast connection speeds and a small file size, we've had situations where it took a full 90 seconds for the link to the course to appear. Then when the user closes the course, we've had situations where it took over a full minute to redirect back to the LMS. Tech support has known about this since September 2019 - no movement to address it.
Bridge's course editor is ridiculously limited. You can't change fonts, no text alignment changes, no image resizing, no tables, no HTML editor. You have no choice, because "reasons."
Can't customize certificates. You have no choice but to use their design. Can't even drop a logo on there...
Surveys are absolutely unusable. You can't attach them to courses, so you can only send them out at specific times, but you can't use them, for example to evaluate a program. Also, they ONLY allow Likert questions. You can't even put an introductory statement or instructions in there.
Continuing education credits does nothing. You can only set it to a max of 100, which is useless if you're using a point system that gets into the triple digits.
Permissions are not customizable enough and grouped together in ways that's been a nightmare to deal with (for example, if you need someone to be able to run simple reports, then you also have no choice but to give them permission to create user groups; if you need someone to be able to assign courses for their team, then you have no choice but to give them the ability to assign courses that don't apply to their team). Because of these issues, we had no choice but to remove ALL managers' ability to assign courses, causing us far more work than we had with our prior LMS. Sometimes, when users enroll into a program, the first course appears locked and the user can't access it. Tech support knows about this. Also, if you want a banner image for your program, you have no choice but to have a colorful gradient applied to your banner image AND a geometric pattern overlaid on top of THAT gradient, so two overlays on top of your graphic. Default feedback for incorrect answers in a quiz or a failed login is "Oh Snap!" and there's no way to change it - you have no choice but to present your company in a sophomoric light. I could go on and on.
Overall, this is a poor LMS and I wouldn't recommend to anyone except for perhaps those looking for a starter system who plan to upgrade within a year. Review collected by and hosted on G2.com.