What I like most about Brownwashed Customer Intelligence is that it is a tool that allows you to integrate and connect accounts to expand a conversation and obtain a greater amount of data. Thanks to this, with the programming of queries, I can obtain information on this specific topic and, at the same time, generate reports, create brands, etc., etc. Review collected by and hosted on G2.com.

The duplication of mentions per query when using this platform is a problem: if I use two different queries, it duplicates the mentions for me. I also miss a button to go back. Not having an option to return to steps I had already taken, or if I made a mistake in any step, the application does not allow me to go back to how it was before. That would be very helpful. Review collected by and hosted on G2.com.