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Maximillian L.
ML
Opinion Editor
Small-Business (50 or fewer emp.)
"Easy way to store collegiate work."
What do you like best about Box?

Clean. Simple. Effective. Box does an excellent job of storing files on the cloud so that they are accessible across all devices where you have a stable internet connection. As a college student, it makes backing up my class assignments easy. I am able to transfer files between my phone, laptop, and desktop computer with ease. If I have an assignment that I want to work on at home, I am able to start it on my desktop. Then, when I go to class, I can download it on my laptop and complete my work. Review collected by and hosted on G2.com.

What do you dislike about Box?

The only downsides of Box are a minor user interface issue and inconsistent upload speeds with medium-to-large-sized files. When I first started using Box, I would always right-click below my files or in folders expecting to be presented with an upload option so I could quickly upload my materials. Unfortunately, this is not an option, you have to drag in files or hit the "New+" button in the right-hand corner of your window. But, as I said, this is a minor issue. The larger issue I have is with the upload speeds. When I want to upload files that are larger than just a word document, it seems to take ages to upload to the cloud. Most of the time I have had no issues, but there is a chance that the upload progress bar seems stuck right toward the end of my upload. Review collected by and hosted on G2.com.

Box Reviews & Product Details

Pricing

Pricing provided by Box.

Business Starter

$5.00
Per Month

Box Media

Box Demo - Welcome to Intelligent Content Management
Box is the only intelligent content management platform that gives you a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get th...
Box Demo - Enterprise-grade AI
With Box AI, you access AI right where your enterprise content exists. Artificial intelligence is the most powerful where you are already doing your work. While that work can reside within Microsoft, Google, Apple, and other productivity suites, you won’t be able to tap into the full potential of...
Box Demo - Modern workflow and collaboration experiences
Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. Automate business processes and centralize content workflows in Box, including easy, configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to po...
Box Demo - Advanced data protection and compliance
Secure your content from threats, including malware and ransomware, and recover from attacks if they happen. Maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.
Box Demo - Flexible and interoperable platform
Connect Box to any (and every!) productivity suite you use, including Microsoft, Google, Apple, and more. Extend your existing security investments with integrations into key DLP, SIEM, and network security tools. Build seamless experiences for your users in any system they use, whether that’s a ...
Box Demo - Global, scalable cloud platform
With an infinitely scalable platform, Box provides instant access to your content anywhere in the world. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At our core, Box is a multi-tenant global SaaS platform w...
Broadcom grows by acquisition and innovation with Intelligent Content Management
Play Box Video
Broadcom grows by acquisition and innovation with Intelligent Content Management
Power your growing business with Box
Play Box Video
Power your growing business with Box
Demo: Automate the work that slows you down with Box
Play Box Video
Demo: Automate the work that slows you down with Box
Demo: Unlock the value of your unstructured data with Box AI
Play Box Video
Demo: Unlock the value of your unstructured data with Box AI
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Box Reviews (5,164)

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Reviews

Box Reviews (5,164)

View 5 Video Reviews
4.2
5,164 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Box for its secure file sharing and user-friendly interface, which facilitate seamless collaboration across teams. The platform's robust security features and integration capabilities enhance productivity, making it a reliable choice for managing sensitive documents. However, some users note that the pricing can be high for smaller teams, and syncing large files may occasionally be slow.

Pros & Cons

Generated from real user reviews
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abdo e.
AE
Data Analyst
Small-Business (50 or fewer emp.)
"Seamless Collaboration and Robust Security in One"
What do you like best about Box?

I use Box primarily for securely storing and sharing SQL scripts, data reports, and large Excel datasets, and it acts as a central hub for collaborating with my team on various data projects. What I like most is the seamless integration with other tools and the drag functionality which makes uploading large datasets very fast. Also, the advanced search feature helps me find specific data files instantly, saving me a lot of time. The seamless integration is vital because I can open and edit my Excel files or data sheets directly within Box using Microsoft 365. The advanced search is a lifesaver when I'm looking for a specific SQL query inside hundreds of folders. It indexes the content, not just the file names, which makes my workflow much more efficient. The initial setup was incredibly straightforward and fast. The Box Drive feature allowed us to integrate the cloud folders directly into our local file explorers, so the team didn't need any special training, and we were able to migrate our existing data and set up user permissions within just a couple of hours. My team switched from Google Drive to Box because it offers much better enterprise-grade security and more advanced administrative controls. For our data projects, Box's ability to manage permissions and external collaboration feels more professional and secure. Review collected by and hosted on G2.com.

What do you dislike about Box?

The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the free version has a limited storage capacity compared to competitors, and the file size limit for uploads on the basic plan can sometimes be a hurdle when dealing with very large database backups. Review collected by and hosted on G2.com.

SHIFIN C.
SC
Senior Systems Development Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Elevating Collaboration with Secure, AI-Driven Processes"
What do you like best about Box?

Box is most helpful because it simplifies secure collaboration and content management while offering advanced AI-powered workflows and integrations. Its ability to combine secure cloud storage with powerful collaboration tools, making it easy for teams to manage, share, and work on content from anywhere that made the Box more generous.

The upsides include enterprise-grade security, seamless integrations, strong choice for organizations that prioritize compliance, and user-friendly workflows that boost productivity. Review collected by and hosted on G2.com.

What do you dislike about Box?

The least helpful aspects of Box are its relatively higher cost which can be challenging for smaller organizations, its occasional complexity for new users who may face a learning curve during setup, and its limitations in offline access compared to some competitors. While these factors may reduce its appeal for startups or teams seeking simpler solutions, Box continues to excel in enterprise-grade security, compliance support, and seamless collaboration features, making it a strong choice for larger businesses that prioritize data protection and integrated workflows. Review collected by and hosted on G2.com.

Jose M.
JM
CyberSecurity Administrator
Enterprise (> 1000 emp.)
"Secure, Modern Collaboration Made Effortless with BOX"
What do you like best about Box?

BOX offers a modern approach to sharing and storing information with collaborators and third parties involved in your organization's projects. It ensures safety and compliance with all relevant regulations. You can access BOX from anywhere, and sharing is protected by robust security protocols to prevent data leaks, including integration with other IT security vendors. It provides Ease integration and implementation with IT Security Vendors API which allow to incorporated a security layer for content protection. Review collected by and hosted on G2.com.

What do you dislike about Box?

A complete integration with all Crowdstrike data protection settings is still on the roadmap, which would allow for scanning or protecting files stored on BOX. Review collected by and hosted on G2.com.

Sara Y.
SY
Digital Campaigns Manager
Small-Business (50 or fewer emp.)
"Unlimited Storage and Seamless Collaboration"
What do you like best about Box?

I appreciate that Box offers what feels like unlimited cloud storage, as well as signature features through Box Sign. It also promotes collaboration both within departments and among different teams. Review collected by and hosted on G2.com.

What do you dislike about Box?

At first, it can seem a bit clunky or awkward to use, especially because it's so large—almost like managing your own database or network. Sometimes, finding the files or information you need for a project with a tight deadline can be challenging. Review collected by and hosted on G2.com.

DG
Project Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Box Rocks with ironclad security,Suave interface & Accessibility to streamline my document approvals"
What do you like best about Box?

I salute it for ironclad security with it two facto authentication and AES Encryption with sharing of my sensitive files and documents.Tantalizing with streamlining my workflows with document approvals for my invoices,LPOs and agreements.We can easily intergrate into our ERP for directly send documents from there which is a huge plus for us.I like how am able to control access permission on who acccess,edit or able to download sensitive which has ensures we keep our documents intergrity.Ease of tracking documents for accoutability.My solid choice with unlimited storage of my document in the cloud with access anytime as my of my daily workflows.Excels with my backup and restoration incase my sytems files to ensure i don't loose my work. Review collected by and hosted on G2.com.

What do you dislike about Box?

I love how it stand out with ironclad security keeping my sensitive documents protected always.

One of improvements would wish to see in on updates to be able to schedule them and be more autonomous and stable. Review collected by and hosted on G2.com.

Ankush P.
AP
Mid Roto Artist
"Secure Collaboration, Needs Faster Sync"
What do you like best about Box?

I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time. Review collected by and hosted on G2.com.

What do you dislike about Box?

Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users. Review collected by and hosted on G2.com.

Darshan M.
DM
Product Designer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Box’s AI Workflow Transformed Our Productivity"
What do you like best about Box?

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! Review collected by and hosted on G2.com.

What do you dislike about Box?

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. Review collected by and hosted on G2.com.

Srikant V.
SV
Staff Software Engineer
Enterprise (> 1000 emp.)
"Effortless File Sharing and Collaboration for Remote Teams"
What do you like best about Box?

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Box?

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. Review collected by and hosted on G2.com.

Vineeth K.
VK
Sr. Multimedia Designer
Mid-Market (51-1000 emp.)
"Intuitive Collaboration Meets Enterprise-Grade Security"
What do you like best about Box?

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting. Review collected by and hosted on G2.com.

What do you dislike about Box?

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect. Review collected by and hosted on G2.com.

Verified User in Music
UM
Small-Business (50 or fewer emp.)
"Easy file management with Box"
What do you like best about Box?

I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays. You can easily share the files with a link to a folder or the individual files. Also, you can access the files through the desktop of the app, it's very convenient this way. Review collected by and hosted on G2.com.

What do you dislike about Box?

I dislike that I can't manually adjust the order of the music files. I would have to delete each file and then re-upload in the order that I would want the files in. I also am not a big fan of the look of the files and the interface. I also dislike that you can't download files offline from the app like other similar file storage and sharing applications. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Box.

Business Starter

$5.00
Per Month

Business

$15.00
Per Month

Business Plus

$25.00
Per Month
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Box Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Product Avatar Image
Box