The people who work in Rivery are good people and friendly, which is most important! The attitude towards the customer and their needs is very important. We have a good relationship with various people in the team, and requests are being fulfilled. Also, when there are issues for which we needed help, we always received it with pleasure. It is a product that is always being updated and tries to fit the new needs in the market. The setup to the source system and overall is very fast, and it is a good product for fast development! We do recommend it to other customers. I personally love working with all of the teams in Rivery (support, product, SA, account managers). Review collected by and hosted on G2.com.
There are some basic concepts that need to be improved to make it a better product:
1. More user-friendly error messages. This will also avoid opening unwanted support tickets.
2. There are basic variables in the processes that are missing and need to be like in any other ETL tools (file_name, path of filename, how many rows loaded and how many rows have been read).
3. Need to expand searches in the user support portal.
4. The support team needs to be expanded.
5. Documentation improvement.
6. To have a bank of examples/kits. Review collected by and hosted on G2.com.