G2

Rahul P.

Adminstrative Manager

Small-Business (50 or fewer emp.)

7/7/2026

"BookX: Reliable, Well-Structured Appointment Booking for Shopify"

5/5

What do you like best about BookX - Appointment booking app?

BookX is a useful and well-structured booking app for Shopify stores that need appointment scheduling, rental bookings, event bookings, or service-based reservations. The app offers helpful features such as date and time selection, booking management, and flexible setup options for different business needs.

From a user perspective, what stands out most is that BookX helps merchants add booking functionality to their store without needing a fully custom solution. It is especially helpful for businesses that want to manage bookings directly within Shopify while giving customers a smooth booking experience.

The support team also appears responsive and willing to assist with setup or troubleshooting, which is important for merchants who may need help configuring booking rules or workflows.

Overall, BookX is a practical app for Shopify businesses looking for a reliable booking solution with customizable options. Review collected by and hosted on G2.com.

What do you dislike about BookX - Appointment booking app?

One thing I feel could be improved is that BookX currently does not have a standalone mobile app for adminstration checking in customers. Customer check-ins need to be handled within the main software/admin workflow instead of through a separate dedicated check-in app.

A standalone check-in app for admin side could make the process more convenient for businesses that manage appointments, events, or in-person bookings, especially when staff need quick access on mobile devices. Review collected by and hosted on G2.com.

What problems is BookX - Appointment booking app solving and how is that benefiting you?

BookX helps solve the challenge of adding appointment booking functionality directly to a Shopify store without needing a custom-built booking system. It allows customers to select available dates and times, which makes the booking process more organized and easier to manage.

It benefits the business by reducing manual coordination, improving the customer booking experience, and helping manage appointments, services, or reservations from one place. This saves time for the team and makes the overall booking workflow more efficient. Review collected by and hosted on G2.com.