I appreciate the website’s ease of use, the clear photos, and the quantified reviews from other customers. It’s easy to find the location of the properties. I also like being able to find the best apartment while trying to optimize cost and location. Review collected by and hosted on G2.com.

I think communication with property owners could be improved, particularly the ability to send emails and get responses. Two or three years ago, I also found it a bit confusing: regular Booking.com and Booking.com for Business coexisted, and the two profiles were somewhat mixed together. It wasn’t great. Review collected by and hosted on G2.com.