G2

EL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

11/6/2024

"Above & Beyond Comprehensive Service & Support"

5/5

What do you like best about BlueSnap by Payroc?

Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us

Scheduled bi-weekly check-ins for support and/or updates

Good documentation for our developer team to reference

Great technical support Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites

BlueSnap is not a Merchant of Record, so we are unable to use them to expand into the Latin American Markets (e.g., Argentina) Review collected by and hosted on G2.com.

What problems is BlueSnap by Payroc solving and how is that benefiting you?

BlueSnap has actually found that we were using the AccountUpdater to the fullest extent, and were losing potential customers and revenue. This was a HUGE discovery. It also made us realize how much time and support BlueSnap gives us as clients and merchants, which is invaluable.

Our Account Manager is amazing. They have answered so many questions, to help us improve our processes. They are currently trying to help up expand into the LatAm marketplace. Review collected by and hosted on G2.com.