G2

Brian H.

Director of Customer Success, Contact Center Solutions

Mid-Market (51-1000 emp.)

5/10/2019

"Great Customer Service & QA Support"

4.5/5

What do you like best about BlueSnap Accounts Receivable Automation?

The highlights of Armatic rest in the streamlined UX and Dashboard Reporting. I am able to gain visibility into the necessary data points to drive my business unit with confidence knowing the pulse of my clients, employees, and revenue in one centralized platform.

Additionally, referencing SOWs and agreements quickly cuts down on research time between client interactions and better strengthens knowledge exchange between the sales group and the customer success group.

Armatic is a tool that allows me to calibrate expectations across stakeholders internal and external alike, a critically powerful value add for my business. Moreover, the automation provided by Armatic allows for rapid editing and drafting of custom SOWs and leveraging the Slack Integration the appropriate team members and groups are notified as soon as the electronic signature is completed. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap Accounts Receivable Automation?

It would be great to have a feature that allows for custom dashboard or widget configuration. Review collected by and hosted on G2.com.

Recommendations to others considering BlueSnap Accounts Receivable Automation:

This is a feature rich SaaS platform, take your time exploring the feature sets and how they can best support various areas of the business. The integration components are essential, they vastly compound the value that this tools has provided my team members, clients, and business overall. Additionally, Armatic is easy to work with and that possesses intrinsic value; the leadership of our global business embraces this characteristic wholly. There are many tools available, try them out as this is not a one tool world, but make sure you thoroughly explore what Armatic has to offer. Review collected by and hosted on G2.com.

What problems is BlueSnap Accounts Receivable Automation solving and how is that benefiting you?

Automation. Subscription and revenue tracking management. Data Visualization and reporting. Net Promoter Score. Review collected by and hosted on G2.com.