---
title: Bloomerang CRM Reviews
meta_title: 'Bloomerang CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 914 reviews by the users' company size, role or industry
  to find out how Bloomerang CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 914
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# Bloomerang CRM Reviews
**Vendor:** Bloomerang Giving Platform  
**Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 914
## About Bloomerang CRM
Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before.



## Bloomerang CRM Pros & Cons
**What users like:**

- Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone. (31 reviews)
- Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress. (14 reviews)
- Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data. (14 reviews)
- Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process. (13 reviews)
- Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries. (12 reviews)
- Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (11 reviews)
- Learning Ease (10 reviews)
- Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (9 reviews)
- Navigation Ease (8 reviews)
- Staff Helpfulness (8 reviews)

**What users dislike:**

- Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization. (9 reviews)
- Users find Bloomerang&#39;s email functionality **lacks customization** , limiting their ability to send tailored communications effectively. (7 reviews)
- Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively. (7 reviews)
- Users feel the **email management features are limited** , needing better customization options and improved response tracking. (6 reviews)
- Users find the **learning curve steep** due to its robust features and lack of personalized training support. (5 reviews)
- Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (5 reviews)
- Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews)
- Not Intuitive (4 reviews)
- Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews)
- Difficult Learning (3 reviews)

## Bloomerang CRM Reviews
  ### 1. Bloomerang Is truly handy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Bloomerang CRM?**

There are useful templates for creating reports, eblasts, and thank you letters. It also let's you know which constituents donate most and to what causes. That's great for outreach purposes.

**What do you dislike about Bloomerang CRM?**

The eblasts, newsletter templates don't go far enough in terms of allowing creativity. Bloomerang also creates a lot of organizations that are actually individuals, adding to the overall number of contacts and that can affect the cost of your plan. You have to be diligent about weeding through the duplicates.

**Recommendations to others considering Bloomerang CRM:**

Consider how many customers or constituents you would like to manage. Bloomerang is great, but it may be better for small businesses with less customers.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are solving the problem of having too many contacts in various spreadsheets. Bloomerang is a centralized hub that allows us to find and communicate with our overall membership.

  ### 2. Very intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beth G. | G, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang is easy to navigate and the customized reporting makes it easy to get the data I need.

**What do you dislike about Bloomerang CRM?**

There really isn't anything I dislike. It is above and beyond better than what we used previously.

**Recommendations to others considering Bloomerang CRM:**

This is an easy program to use that is great for a variety of donor management needs.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

The biggest benefit is an organized location to keep all of my grants and the history of each funder.

  ### 3. Very easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne W. | Missionary, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Bloomerang CRM?**

The ease of finding things that are needed to record interactions

**What do you dislike about Bloomerang CRM?**

The data transfer is somewhat difficult from Mailchimp

**Recommendations to others considering Bloomerang CRM:**

The help section is very robust

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang is making it easier to communicate as a team

**Official Response from Kristen Hay:**

> Hi! We appreciate your feedback on our Mailchimp integration, and we're thrilled to share some updates that address your concerns. We've made the setup process much more user-friendly, so you can get things running smoothly without the hassle. Plus, we've improved our logging and error handling to ensure any issues are quickly identified and resolved.

One of the most exciting updates is our automatic engagement tracking. You no longer need to manually document interactions, as your recipients' email activities, like opens and clicks, will now automatically appear in their profiles and timelines within Bloomerang. This enhancement empowers you to effortlessly monitor donor engagement and tailor your communication strategies effectively. We're committed to providing you with the best tools for your fundraising success. Thank you for being part of our community!


  ### 4. Intuitive CRM with Stellar Live Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about Bloomerang CRM?**

It's more intuitive than other platforms, and thus easier to train staff. There's a much shorter learning curve on reporting than with Salesforce. The live customer support is amazing. I'm able to troubleshoot live and follow through with projects instead of having to wait hours or days for help.

**What do you dislike about Bloomerang CRM?**

It's not quite as sophisticated with some features as other platforms. For example, the acknowledgment letters aren't as customizable. We also have problems building reports that capture soft credits. Pledges also roll up into amounts instead of showing true totals, so that's been a learning curve. Average gift size amounts also vary pretty vastly between reports based on the above mentioned items. It pulls in totals that aren't actually raised funds or double counts soft credit amounts.

**Recommendations to others considering Bloomerang CRM:**

Pay to have them transfer your data, but clean it up as much as possible beforehand

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Having potential duplicates flagged helps us keep our database clean, also failed payments. The automated reports also streamline processes. Active tasks on the dashboard helps us divide up tasks.

**Official Response from Natalie Clifford:**

> Thank you so much for this insightful feedback. I would encourage you to reach out to our support team for any functionality or product how-to questions. They will be your best resource! Excellent reminder to clean up your data before you import, that's HUGE. Thanks again!

  ### 5. Enjoying Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang provides a thorough system for managing donors and donations. It easily integrates with our website and Twitter. We also added Kindful and payment integrations to the platform at additional costs. We did not use a digital system before purchasing Bloomerang, so we basically started from scratch. One of the best features of Bloomerang is the customer service; through phone, web chat, or online video tutorials, Bloomerang has answered all of our questions efficiently and effectively.

**What do you dislike about Bloomerang CRM?**

Really the only issue we've experienced with Bloomerang is the rare instance of not being able to find the appropriate donor field for an email or a letter communication. However, in all instances of this occurring, I was able to work with Bloomerang support to create workarounds.

**Recommendations to others considering Bloomerang CRM:**

If you feel stuck, just reach out to Bloomerang support - they've been exceedingly helpful.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Before implementing our Bloomerang system, my organization used hard copy records. Bloomerang has allowed us to seek donors more effectively and, even though the initial setup took a bit of time, our small staff can communicate much better with donors and potential supporters.

  ### 6. Bloomerang for the win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juanita I. | Marketing & Outreach Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang has all the tools for donor tracking, running reports, and emailing! You can customize your email templates and other donor communications. Best of all, Bloomerang integrates with our donation platform, Fundraise Up. All of our campaigns are easily tracked and ready to review.

**What do you dislike about Bloomerang CRM?**

I cannot think of anything. We've looked at other competitors and we still choose to stay with Bloomerang!

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Our organization is helping us communicate with our donors, track our donor status, and best of all help with donation email campaigns.

  ### 7. Invaluable CRM for development officers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Bloomerang CRM?**

It makes the process of setting up and tracking campaign progress seamless and allows development officers to work more effectively and efficiently through noting donor touchpoints, automating reports, having the ability to run letters and tax receipts through the database and much more.

**What do you dislike about Bloomerang CRM?**

Currently, linking Bloomerang to Quickbooks is only available one way (FROM Bloomerang TO Quickbooks) which does not fit with our process. If/when they add this feature it will be a major enhancement.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Efficiency in pulling real-time reports is one of the biggest problems we're solving with Bloomerang. Additionally, Bloomerang connects with USPS to verify addresses and updates them regularly, which has saved us hundreds of dollars on undeliverable mail postage when mailings went to bad addresses.

  ### 8. Great features, very intuitive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim J. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Bloomerang CRM?**

The best part of the platform is the online live help. This coupled with a nice user interface works really well for us.

**What do you dislike about Bloomerang CRM?**

I wish the mailing feature were more robust and that we didn't have to rely on zappier to make it function as we need it to.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

running reports with out being experts in database programing.

  ### 9. Bloomerang versus Raiser's Edge (my experience).

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Bloomerang CRM?**

They are constantly upgrading the software.

**What do you dislike about Bloomerang CRM?**

In name searches that the person with the most gifts does not appear at the top.

**Recommendations to others considering Bloomerang CRM:**

Easy to use and easy to maintain.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

They tell me the new donors that I need to call and I make those calls and they turn into dollars.

  ### 10. All my clients use Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** David O. | Fundraising Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2020

**What do you like best about Bloomerang CRM?**

It is affordable.  You can start with a free version and work your way forward.  Also, there is chat support for free.  They always work hard to help you. During the day, the chat service is always quickly answered.

**What do you dislike about Bloomerang CRM?**

Sometimes the reporting function can be hard to make work for you.  Getting the right reports requires a little bit of thinking.  Hard to use with volunteer tracking, can get better there.  Anytime you don't know what to do, in any way, the chat support is a quick answer.

**Recommendations to others considering Bloomerang CRM:**

It has more features than you are ready to use!

**What problems is Bloomerang CRM solving and how is that benefiting you?**

It helps nonprofits to bring donors into a rewarding relationship.  Great for weekly emails and letters.  Keeps record of all interactions with donors.  This is a plus. Writing appeals with Bloomerang is simple and effective.  Also, weekly, you get introduced to thought leaders in the field of nonprofits and fundraising. I have found some great leaders to follow.

  ### 11. Running Reports is Easy as 1-2-3!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin F. | Marketing & Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2021

**What do you like best about Bloomerang CRM?**

Running reports are clean and easy to read.  When you compare them to other services that we've used in the past, it's unbelievable how easy it is to put them together and have them updated daily automatically.

**What do you dislike about Bloomerang CRM?**

Sending a thank you email takes a bit of work, as after you put in your donation, you need to go to a different tab to get the email ready to go.  It's pretty easy once you have your email drafts prepared to be re-used, but it's just one more step.  Not a big deal, though!

**Recommendations to others considering Bloomerang CRM:**

One of the most significant differences between Bloomerang and other CRM's is incredible customer support specialists.  It was straightforward to onboard us as well as train us on different aspects of the system with the fact that they have an easy-to-use chat function and mostly always available customer support.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

In past databases, it wasn't easy to track interactions with constituents.  Now, every time we complete a phone call, text, email, or another form of communication, it's all automatically tracked to their timeline.  The benefit of this has been unbelievable for us as it has made it so much easier to record communication for our board of directors and our full-time staff.  We also see more donations with the ease of sending pretty emails and letters.

  ### 12. Comprehensive Donor Database

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about Bloomerang CRM?**

The best thing about bloomerang is that it is built to help you catch redundancies. We are able to prevent duplicate entries, saving time and resources. This is something we have struggled with on other platforms.

**What do you dislike about Bloomerang CRM?**

There is a bit of a learning curve. Visually, it is not the most engaging platform. However, the functionality of it makes up for the lack of visual intuitiveness.

**Recommendations to others considering Bloomerang CRM:**

Bloomerang has possibly the most extensive help offerings of any software I've ever used. If you get stuck, you can figure out a solution pretty quickly.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Our organization does a fair amount of physical mailings to our donors. Bloomerang lets up pull specific groups based on campaigns, recent activity, relationships, or pretty much any other criteria we want. It also helps us eliminate redundant mailings.

**Official Response from Natalie Clifford:**

> Happy to hear you are utilizing the help documentation soften that learning curve. Thanks so much for your feedback! 

  ### 13. Best Support Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry J. | Development & Communications Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Bloomerang CRM?**

So easy to use.....VERY helpful in the chat if I have any issues.....never had an organization so helpful and responsive.  I just started and they have been so helpful with answering all my questions and helping me do what I need to get done.  Love their classes they offer to!  SO INFORMATIVE!

**What do you dislike about Bloomerang CRM?**

Can't really think of any.....they have always been so responsive.

**Recommendations to others considering Bloomerang CRM:**

If you are just starting....take the classes and use chat for any issues.......they will walk you through everything and help quickly!  Their Customer Service is amazing!

**What problems is Bloomerang CRM solving and how is that benefiting you?**

better engagement with our donors.  We went from a 21 % retention rate to a 51% retention rate!!!!!!!

  ### 14. Bloomerang Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve J. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about Bloomerang CRM?**

Simple to use interface.  Powerful capabilities.  Stored and maintained on Bloomerang servers.  Web interface can be reached from anywhere with an internet connection.  Very good documentation on capabilities and how-to's.  Excellant support staff.  Add-on integrators available to extend capabilities.

**What do you dislike about Bloomerang CRM?**

Event registration is limited within Bloomerang.  However, some integrators provide excellent event support, even online auctions.

**Recommendations to others considering Bloomerang CRM:**

All of the support personnel at Bloomerang are knowledgable and friendly.  Be sure to use their online support articles and videos.  They are awesome.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Integrating with our website and social media.  Email campaigns.  Organizing donations.  These tasks are supported and much easier to do than in our previous database.

**Official Response from Natalie Clifford:**

> Thank you Steve! Happy to hear you are digging in to the system. 

  ### 15. Review from an original user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy L. | Programs Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Bloomerang CRM?**

For us, they're a local company, so they know us.
When I enter a transaction, I can split the payment between categories. I can individualize letters that started with a letter template.

**What do you dislike about Bloomerang CRM?**

I wish I could call technical support when I have a question, but our plan doesn't cover that, so I have to email or online chat.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

It helps us keep track of our donors - their donations, interactions, etc.

  ### 16. Bloomerang: super easy, super robust & super relevant for nonprofits of all sizes and complexities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rozanne P. | F, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang takes the guess work out of fundraising strategy and design. It supports the best practices in fundraising through a dashboard full of easy-to-use tools as well as a built-in e-marketing platform.

**What do you dislike about Bloomerang CRM?**

So far, any issues I've had were responded to via the online chat support. No complaints at this time.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Easily identifying first-time donors and major gifts prospects supports development goals around growth and stewardship. Utilizing payment integration feature as well as turn-key reports and acknowledgement letters makes for greater efficiency.

  ### 17. Fastastic, easy to use service, tailored for fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff F. | Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Bloomerang CRM?**

The service is exceptionally well designed for maximum ease and functionality. The reports and letter writing sections are very handy. Infinitely more efficient than Salesforce.

**What do you dislike about Bloomerang CRM?**

While functional, the ios app is limited in what it can do. Many functions can only be accomplished using the web page. A more sophisticated app would make using things like reports possible.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Pulling specific types of data from our donor base. Organizing letters. Automatically keeping track of when donors move or die, so there are fewer returned letters.

  ### 18. Development & Marketing Director

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Bloomerang CRM?**

Bloomerang is easy to use and it has all the features that we need. They offer a number of valuable trainings on a wide range of development topics.

**What do you dislike about Bloomerang CRM?**

I don't really have a downside. I wish I knew how to run reports better, but that is more on my end, as I haven't taken the time to learn how properly!

**Recommendations to others considering Bloomerang CRM:**

We are very happy with Bloomerang. It was an easy transition and tracks our multiple grants as well as individual donors.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We use Bloomerang mostly to track our many grants, from application through final reports. It is much better than our former Donor Management Software program. We are able to attached files to the Notes field so I can easily access related materials and agreements for each grant.

  ### 19. Bloomerang serves as another member of our Development team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Bloomerang CRM?**

The ready access to the customer support team has resulted in more accurate report formats, quick fixes for donor record questions, and even processor IT assistance.

**What do you dislike about Bloomerang CRM?**

When someone signs up for a recurring donation, which is our goal, they get one receipt with their first gift - and nothing after that. Huge miss for communication!  Also, the dashboard could be more robust. Specifically, it would be very helpful to 1) have a yearly goal incorporated into the dashboard, and 2) be able to see all the campaign progress bars at one time, rather than choosing just one from the drop-down menu. I want to see our overall progress toward one goal! Volunteer management function is not robust enough for us to use.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We have a small staff with big goals. Bloomerang, with its task functions and scheduled reports, keeps the whole team on top of donor activity. The main benefit is to have a centralized and virtually accessible resource for information about our donors so that we can all see what the team has been doing (via the timeline), and personalize our outreach accordingly.

  ### 20. Bloomerang provides an easy to use, comprehensive platform for managing donations & stewardship.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicki R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Bloomerang CRM?**

The ability to email donors right from the system, and bcc to the file from my regular email.

**What do you dislike about Bloomerang CRM?**

I would love it more if we could pay for donors, not for all constituents. I've moved all non-donors to the MailChimp integration in order to stay under our license count and save money.

**Recommendations to others considering Bloomerang CRM:**

Check out all of their integrations, and the great webinars. ( I should have listed the webinars as one of my favorite pieces of Bloomerang.)

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Being able to target and individualize communications helps our retention.
Being able to communicate via email blasts, newsletters, event blasts, etc, and track that helps with retention and focus as well.

  ### 21. Some of the best software I've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah G. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang is so intuitive and user-friendly. It has great features that solve problems you didn't know could be solved. They're always updating with new improvements, their support team is responsive and helpful, and they just make day-to-day functions so much easier.

**What do you dislike about Bloomerang CRM?**

Honestly, there isn't much to dislike. There are some features I'd like added, but they've provided a suggestion option to do just that and I'm sure they have something in their queue. If you're a REALLY small organization, I would imagine it may be too big a cost to consider compared to standard manual spreadsheets and document creation. But honestly, the biggest change I would make would be expanding Bloomerang to new types of databases so we could use it for all of our client management.

**Recommendations to others considering Bloomerang CRM:**

Go for it. We've been using it for years at this point and have only grown to appreciate it more.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are able to enter and track donations easily, keeping all our information secure while easy to access and analyze. It makes it easy to quickly generate acknowledgements and reports for reconciliation and compliance. It's highly customizable so we've been able to adapt our reporting for unique circumstances.

  ### 22. User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang is very user-friendly and makes keeping in touch with current donors easy. The system reminds you if you need to touch base with any of your donors.

**What do you dislike about Bloomerang CRM?**

Can't think of anything. No downsides at all.

**Recommendations to others considering Bloomerang CRM:**

Best donor management software I could find.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang is solving my donor management problems. I used to keep track of this with paper and pencil, but now Bloomerang is giving more time to spend in other areas.

  ### 23. The RIGHT tool for the job . . .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kent S. | Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang is designed specifically for tracking donor relationships and gifts.  Its functionality is legendary and the product support is exceptional.

**What do you dislike about Bloomerang CRM?**

My only dislike it that Bloomerang wasn't introduced 20 years earlier.  Other than that I only wish the system could literally read my mind and do what I want it to do before I can tell it.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang allows me to capture specific details about donors and gifts, enabling me to connect in more personal, accurate, and meaningful ways.

**Official Response from Sara Salako:**

> Kent,

Thank you for taking the time to leave us a review! We are thrilled to hear you've had a positive experience using the software! We are glad you're part of the Bloomerang community.

  ### 24. Best, Most Robust tool for The Money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about Bloomerang CRM?**

Any idea for a report or project that I want to work on can easily be accomplished with a little creativity and know-how. From the native email functions to donation forms and reports, it's all there — at a fraction of the cost compared to other similar tools.

**What do you dislike about Bloomerang CRM?**

There is a big learning curve! The tool is capable of a lot and there's great training resources from Bloomerang, but it was a significant time investment for me to learn how to use them well.

**Recommendations to others considering Bloomerang CRM:**

Invest the time early on to learn the tool and reap the rewards for years to come.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I inherited the tool when I started my position. It was in place primarily to keep track of donor information and they used separate tools for donor communications and donation forms online. I was able to ditch the other tools we were using by fully utilizing the tools within Bloomerang for even more savings, which was important for the small nonprofit I represent.

  ### 25. Reliable and easy-to-use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adriana S. | Donor Relations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Bloomerang CRM?**

Tech support is the best part of using it

**What do you dislike about Bloomerang CRM?**

The filters are sometimes a little confusing

**Recommendations to others considering Bloomerang CRM:**

To have someone attend the webinars, they are very useful.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Donor acquisition and retention rates for our nonprofit.

  ### 26. Great Software for Non-Profit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2020

**What do you like best about Bloomerang CRM?**

Ease of use for our donor database and communications

**What do you dislike about Bloomerang CRM?**

I cannot think of anything right off the top of my head

**Recommendations to others considering Bloomerang CRM:**

The software system is super easy to manage and the reporting system is seamless.  Tracking our donor support is invaluable.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Tracking donor support, communications and reporting

  ### 27. So easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer C. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2022

**What do you like best about Bloomerang CRM?**

It keeps me organized and generates all kinds of reports and tax statements

**What do you dislike about Bloomerang CRM?**

The email templates need to be easier to use and have more adjustable options.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I like to keep up with what type of communication brings in revenue and who my faithful donors are

**Official Response from Sara Salako:**

> Jennifer,

We appreciate you taking the time to leave a review! We are glad to hear that the system is helping keep your data organized and streamline some tax statement tasks. Thank you for sharing your thoughts on email templates having more adjustable options. We'll pass this feedback on to our team for a future possible update. Happy fundraising!

  ### 28. User friendly, great software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly M. | Director Of Annual Giving, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Bloomerang CRM?**

Ease of use, quick snapshots of key information at your fingertips, and customer support is A+++

**What do you dislike about Bloomerang CRM?**

Letter writing option is not my favorite, but I probably need to work with it more.

**Recommendations to others considering Bloomerang CRM:**

I have recommended this software since we implemented in 2015, LOVE IT!

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I am able to see a snapshot of donor information from the constituent main page.  Making it easier to give quick answers to commonly asked questions. I have enjoyed the ease of using this software compared to others I have used, saving me valuable time. The eblast option includes metrics, and the company is constantly working to improve the software.

  ### 29. Great Software & Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Bloomerang CRM?**

It is easy to learn and use. Great customer service, always there to help out. They don't make me feel I am an idiot for asking some of the questions I do.

**What do you dislike about Bloomerang CRM?**

Some of the ways I need to run reports. I am still confused sometimes on how to use filters- what to include or what to exclude??

**What problems is Bloomerang CRM solving and how is that benefiting you?**

reporting is so much faster and easy.Having right on the dashboard my campaigns and how much money comes in in the week, month, etc.

  ### 30. Bloomerang support is very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tajee B. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang's platform provides a useful donor management system. Whenever I have a question their support staff is fast and courteous.

**What do you dislike about Bloomerang CRM?**

Generating reports can be a bit difficult in the beginning. The report criteria and metrics could be better explained. I recommend attending the free trainings.

**Recommendations to others considering Bloomerang CRM:**

N/A

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I have been able to create tasks to remind me when foundation renewal deadlines are approaching. This gives me time to prepare ahead of time.

  ### 31. happy customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang offers easy to access analytics and lots of training in addition to an easy user interface.

**What do you dislike about Bloomerang CRM?**

I would like more levels of user interface so that I can have people enter information without accessing other data.

**Recommendations to others considering Bloomerang CRM:**

Friendly interface and easy to learn and maintain a donor database.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Tracking our donors, donations, and tasks while growing relationships through the implementation

**Official Response from Sara Salako:**

> Thank you for leaving a review! We're so glad Bloomerang has supported your donor engagement efforts and organizes your data in an effective way. We're always looking for ways to better support nonprofits, so we welcome any additional feedback you have. Thank you for all you do to support your community and the people you serve!

  ### 32. Bloomerang makes donor tracking EASY, organized, and brainless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cara S. | Founder and President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bloomerang CRM?**

The features are easy to use, organized, brainless, and the system is so visibly helpful. Pulling up donor information, reports, letters, etc., my eye can immediately see reliable data. It's comprehensive and everything I could ever need will always show up no matter where I am in Bloomerang. No backtracking through the features is needed!

**What do you dislike about Bloomerang CRM?**

I REALLY wish there were more options to automate monthly giving without having to use the internal payment system
That's the one feature I'm begging for!!

**Recommendations to others considering Bloomerang CRM:**

There's no one who comes close to competing with Bloomerang. They're the best.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Donor tracking: Finances, contact points, volunteering, areas of interest, donation specifications, contact information, frequency of giving

Compiling years of data in one place

Reports exported for volunteers, accountants, etc. SO EASY and comprehensible. Able to tailor them out.

End of year charitable giving receipts made EASY through bulk automations

  ### 33. Program fits my needs for the size of my agency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen B. | Executive Director

**Reviewed Date:** June 21, 2022

**What do you like best about Bloomerang CRM?**

Program is easy to use, and good customer service

**What do you dislike about Bloomerang CRM?**

Sometimes difficult to understand filters when creating reports

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang is allowing me to centralize my data for fundraising

**Official Response from Sara Salako:**

> Karen,

Thank you for taking the time to leave a review! We're glad to hear that the system has helped gather your data in one place and that you've had a positive experience with our customer support team. Happy fundraising!

  ### 34. Awesome Software - Easy to Use, Great Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin S. | Development Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang is extremely user-friendly. It is intuitive and makes donation recording and donor relations simple. I like that it is easy to track email clicks/receipts, to generate acknowledgement letters, and even view which of our supporters are Tweeting about our organization. All of this information is compiled into an easy-to-read timeline on the donor's profile. Their customer service is also top-notch. I love their chat feature online. The agents are always very friendly and quick to respond. Along with this, they have a portal where you can upload suggestions on improving their software, which they read and take seriously. I even had a web meeting with one of their agents after I submitted a suggestion - they spent 30 minutes discussing my thoughts on how to improve a particular aspect of their software. What other company does that!

**What do you dislike about Bloomerang CRM?**

The only issue I wish they would change is their tributes section - it is difficult to track tributes when you have thousands of them (like we do). A simple search bar would alleviate a lot of headaches. It is almost like the tributes section reside in their own section within the database - if one of your donor passes and you create a tribute record (because you are receiving gifts in their memory), it does not tie to their original donor profile. This can make it difficult to see how many gifts were given by the donor, both by the donor and in memory of them. Also, notificants can only be recorded if they already have an existing donor profile.

**Recommendations to others considering Bloomerang CRM:**

I would not hesitate to reach out to Bloomerang. We were able to "try it before you buy it" by testing a light version of our database in sandbox mode. I would ensure that you know the ins and outs of your old database before you attempt to migrate. Our database was very old and had tens of thousands of donors - we had a lot of cleanup and institutional knowledge we had to track down before we were fully ready to migrate.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang has made it easy to record donations, particularly online donations. It has simplified running financial reports, grant reporting, and soliciting donors. They have saved us countless hours in reporting alone. I love their automatic reports feature. You can set up reports to run and be emailed automatically to anybody who needs them, regardless if they have a Bloomerang login. Their donor generosity score also makes it easy to see who has additional capacity to give to your organization, and who are big supporters.

  ### 35. Great product.  Our development staff loves it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang is easy to navigate. Intuitive.

**What do you dislike about Bloomerang CRM?**

I wish we could segregate donor data access.

**Recommendations to others considering Bloomerang CRM:**

Suppose you are looking for a solid platform to maintain your donor and volunteer database. Bloomerang is easy to use; the support is excellent. The reporting feature and ability to generate customized letters, emails, etc., are all handy.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

IT makes doing personalized letters very simple.

  ### 36. Intuitive, easy to use and excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2020

**What do you like best about Bloomerang CRM?**

The interface is very intuitive.  You can quickly access donor history and record interactions.  It all leads to having accurate information quickly and enabling cultivation of donor relationships.  Outstanding Customer Service.

**What do you dislike about Bloomerang CRM?**

I would like a folder file system for reports, letters, emails, ....

**Recommendations to others considering Bloomerang CRM:**

Bloomerang has a lot to offer, along with its ease of use and customer service it has been outstanding.  Bloomerang is also very receptive to feedback and constantly implementing new features in response to their customers feedback.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are able to provide our board members with segmented donor analytics.  We have and increase in donors/donations.  Our percentage of turning first time donors into annual donors has improved.

  ### 37. We love Bloomerang!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura L. | Development Director / Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang is easy to use! It offers information about donors' level of engagement, helpful reminders, and a plethora of easy-to-find answers for using this tool. They also provide high-quality development training.

**What do you dislike about Bloomerang CRM?**

We want the ability to send a newsletter or email template to only one person.  Otherwise, we have no problems or requested improvements!

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are reminded to make calls to our donors, which has increased our donor retention. Reporting is easy, and the information helps us develop and plan our fundraising activities.

  ### 38. Highly Recommended!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katy B. | Development Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2021

**What do you like best about Bloomerang CRM?**

Bloomerang was incredibly easy to learn and to start using.  I love how I can easily store a constituent's giving, their attendance at events, their email interactions, volunteering, etc., all in one place and easily view it on their timeline.  It has helped with our donor cultivation, and our team can easily share information about constituents.

**What do you dislike about Bloomerang CRM?**

I wish that the email integration was a bit easier to use.  Ultimately, our emails look good and go to the right people, but sometimes I feel frustrated with the platform.  However, I'm still largely happy with Bloomerang.

**Recommendations to others considering Bloomerang CRM:**

I would recommend Bloomerang to organizations with experience and history and organizations that are just getting started.  For new users, it's easy to use and understand, and it prompts you to do things that you might not think to do, like call a first-time donor.  For people with more experience, it will allow you to track every single piece of information you can think of and will enable you to form connections for constituents with a lot of history with your org.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

It's easy to pull reports and view the previous year's giving or to see specific information.  Reporting was not nearly as easy for us in the past on a different platform.  So it's time-saving and has increased efficiency and accuracy.

  ### 39. Thrilled with Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert O. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2021

**What do you like best about Bloomerang CRM?**

The Staff at Bloomerang go out of their way to make sure their customers are getting the most of their subscription to Bloomerang!

**What do you dislike about Bloomerang CRM?**

I don't like paying a fee, but who does. I don't really dislike anything about Bloomerang.

**Recommendations to others considering Bloomerang CRM:**

You cannot beat this product for the price.  I love it.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang has streamilined the CRM process for my company.  They are so inclusive, that I have been able resurect our Social Media, and email functions completely.

**Official Response from Natalie Clifford:**

> WOW Robert! We're blushing, thanks so much for this thoughtful post. 

  ### 40. We love Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeni D. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about Bloomerang CRM?**

I love how easy it is to use! It is easy to navigate and I can access it anywhere because it is cloud based.

**What do you dislike about Bloomerang CRM?**

I do not like the reports section... that is not as user friendly but even though it can be time consuming to get it just right I eventually always do.

**Recommendations to others considering Bloomerang CRM:**

I highly recommend this system to any nonprofit. It has more than we use, but the ease and ability are fantastic. As we grow, it has what we need which means we do not have to worry about changing systems.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

This helps keep our donors organized, gives us the ability to mass communicate and integrate forms into our website with ease.

**Official Response from Natalie Clifford:**

> Thanks so much Jeni for the thoughtful review. I would encourage you to reach out to our Support team for any reporting questions, they will be your best resource for any functionality or product how-to questions. 

  ### 41. Changed the way we do business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tina C. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Bloomerang CRM?**

great support and user friendly, love it!

**What do you dislike about Bloomerang CRM?**

the chat feature is not helpful, too automated

**What problems is Bloomerang CRM solving and how is that benefiting you?**

segmenting our donors and easy tracking with features to send emails and stay connected with our donors

  ### 42. Love Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne T. | Office Adminstrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Bloomerang CRM?**

Intuitiveness. I can usually figure out how to do things easily. If not, the help area is comprehensive and very helpful.

**What do you dislike about Bloomerang CRM?**

The app. It is only good for checking status, actually.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Ability to complete many tasks from one screen.

  ### 43. Quick and effective tool for your nonprofit needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara R. | Outreach &amp; Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Bloomerang CRM?**

Bloomerang is simple to use, easily integrated with our website and provides helpful tips and tracking on the dashboard.

**What do you dislike about Bloomerang CRM?**

the struggle to remove a former employee as 'owner'.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Bloomerang shows us our donor retention, funds raised weekly, and the customizable reports help us target volunteers, donors and locations, where our outreach work should be focused.

  ### 44. Happy with Bloomerang

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Bloomerang CRM?**

I like the customer service - especially the chat options. I never have to wait more than a couple minutes to get connected and my questions are always answered.

**What do you dislike about Bloomerang CRM?**

Formatting on a few things. Emails aren't as responsive as I'd like them to be - you can easily view them on a smart phone, but I wish they were adjusted for that automatically. They are still formatted as if they were viewed on a computer.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are keeping track of donor interactions and thank yous.

  ### 45. Great for smaller organizations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nan P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Bloomerang CRM?**

Bloomerang's interface allows for a quick start without a lot of training. For those of us who've used big systems, it's a snap. Then, there's a whole range of options for learning and doing more.

**What do you dislike about Bloomerang CRM?**

If it did reports any better it would be reading my mind.

**Recommendations to others considering Bloomerang CRM:**

For a young organization or one with a small donor list, this is an ideal system. Intuitive, clear, uncluttered with features that you won't use (or won't use yet--lots of room to grow within this product!).

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I'm able to get information about our progress to my board quickly and confidently.

  ### 46. Great tool, helpful staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michaela S. | Director of India and Russia Ministries, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Bloomerang CRM?**

I love the staff! They're always eager to help us troubleshoot. When they add new features, it's always things that the users have asked for. They really listen!

**What do you dislike about Bloomerang CRM?**

There are a couple of reports I'd like to run. I'm sure they're coming in the future! I would also love to be able to sort timeline entries even if they're old.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

We are able to track our donors so effectively!

  ### 47. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Bloomerang CRM?**

The formatting is clear.  There is not a bunch of stuff in front of you that you don't need to look at and their customer service is AMAZING.  They will always help you with any issues, with great pateince and expertise.

**What do you dislike about Bloomerang CRM?**

I think the forms are still a bit clunky.  I want to use their donation form on our website but I'm not too fond of the formatting.  Also, in the letters, I wish there were more options for altering/adding/editing graphics.  You can add a picture, but you can't move it around however you would like.

**Recommendations to others considering Bloomerang CRM:**

I would like to see improvements in their grant and volunteer management.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

The reporting provides endless information that we didn't know how to pull before.  Love it.

  ### 48. Love the ease of this program, however all of the repetitive typing is a bit cumbersome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Bloomerang CRM?**

I like the quick entry into the program, we used a prior program that sometimes took a while to get into and would kick users out without warning.
I like the ability to enter required date quickly/easily

**What do you dislike about Bloomerang CRM?**

I find the repetitive typing in of information cumbersome  at times
I do not particularly like the way letters are processed in Bloomerang - I run a large amount of letters, the process of converting them to Word and only being able to run one particular type of letter at a time is frustrating. I would like to be able to run all types of letters at once for the date of the records I am entering.
I find that having to run a report each time you want particular information can also be quite irritating
I find that when you correct information in a record that does not carry over to all parts/pieces that should have this new information - therefore requiring more typing

**Recommendations to others considering Bloomerang CRM:**

If you are looking for a system that is user friendly, fairly easy to navigate this works well, however if you want an intuitive program this might not be what you are looking for.  Compared to our last program that contained so much information (most not used) this is much more basic information that is used.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

I find that credit cards are much easier to process both when I enter manually and when they come into the system via the donor
I have found running monthly reports to be an easy/smooth process compared to our previous program

  ### 49. Bloomerang is the Bomb!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kemba K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Bloomerang CRM?**

I have used a number of software and databases and love how simplistic  Bloomerang is. Also, I love how Bloomerang listens to its consumers and continues to add new features to the platform.

**What do you dislike about Bloomerang CRM?**

I don't really have any dislikes. It is definitely designed for mid-size nonprofits.

**Recommendations to others considering Bloomerang CRM:**

Explore all options available with Bloomerang

**What problems is Bloomerang CRM solving and how is that benefiting you?**

Being able to house our donors and volunteer activities in one platform.

  ### 50. User-friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thavy H. | Development Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Bloomerang CRM?**

I like a few things about Bloomerang:
- First, the Dashboard - It shows the overall performance and progress of the current campaign. 
- Second, the reporting system - It is not complicated to create a report.  
- Third, the Bloomerang Academy. Whenever i got stuck, I can always go to the academy to figure out what I can do.

**What do you dislike about Bloomerang CRM?**

One of the few things that I don't like and hope there will be an update on are:
- How to make it easier to send email to one constituent. Sometime, I need to send an email to one donor, but I had to create an email template, and from email temple, I then choose the constituent. I think it would be easier to have an option to choose existing template when visiting the constituent profile.
- Some constituents have the same workplace, and Bloomerang usually pick it up as duplicates.
- Tracking volunteers should be easier and have more features - track time, what project, ....

**Recommendations to others considering Bloomerang CRM:**

It is very user-friendly. If you are a tech-savvy person and quick-learner, you will be able to use it in no time. However, it is important that you use and update Bloomerang regularly. The more you use, the more you benefit from the platform, and the more it benefits your development work.

**What problems is Bloomerang CRM solving and how is that benefiting you?**

First of all, I came in to the organization without a donor management database. After doing some research, I decided to take Bloomerang and it has helped me as following:
- Keeping track of donors' donation, interaction, and more
- I also use it to track sponsorship, individual donations, in-kind donation for events like Gala and other community event.


## Bloomerang CRM Discussions
  - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due.  The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote
  - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote
  - [When will you link with Quickbooks? It&#39;s difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote
  - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote
  - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote

- [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-07-20+20%3A54%3A00+-0500&secure%5Bsession_id%5D=d50dd1d0-46ef-4719-9388-95e643a35d01&secure%5Btoken%5D=52150d24f9b8a34394a6fe3ee9aa53e12e17e8e5ed91c03187cf0acaada7960d&format=llm_user)
## Bloomerang CRM Integrations
  - [Aplos](https://www.g2.com/products/aplos/reviews)
  - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [DonorSearch](https://www.g2.com/products/donorsearch/reviews)
  - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews)
  - [Emma](https://www.g2.com/products/emma/reviews)
  - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews)
  - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Bloomerang CRM Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Proposal Management**
- Form Building
- Review Tools
- Grantee Portal
- Attachments
- Task Management

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics

**Fund Tracking**
- Disbursements
- Grant Allocations
- Email Notifications

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Impact & Outcomes**
- Ad Hoc Reporting
- Dashboards

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports

**Grant Prospecting**
- Funder Lists

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS

**Compliance**
- Auditing

**Integrations**
- Fund Accounting
- Donor Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration

## Top Bloomerang CRM Alternatives
  - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (101 reviews)
  - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews)
  - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)

