
I love Blaze's ease of use and the brand kit feature, which allows us to upload various assets like web pages, videos, photos, and sell sheets. This helps in training the platform, adding a layer of authenticity and control to the content it produces. It's a pretty cool aspect that lets the system run effectively if you start with good information. Blaze has been instrumental in creating more content than ever and getting it out quickly, engaging with prospective customers faster than before. The AI-powered platform has enabled us to cut costs in social media management, making it self-sufficient without needing other tools. Review collected by and hosted on G2.com.
Had a little bit of difficulty setting it up in the beginning. We had some problems with workspace management. However, we were able to get on Zoom meetings and direct calls with Blaze AI's support team, who were able to walk us through and refund our account for any additional charges incurred while we were kind of in between two sandboxes. While it was an issue getting started, the team was really helpful in getting every issue resolved. Also, had some workspace sandbox issues where certain things weren't copying over and weren't able to move our subscription over, but the customer support team was able to address these things and get us going in the right direction. Review collected by and hosted on G2.com.