User-friendly intuitive interface, lots of variety of content, ease of searching content, ability to add your own content, most of the content has quizzes or similar checks for understanding and competency, very low down time--can't remember the last time something didn't work, pricing is very reasonable for the value, support is very responsive and helpful. Gamification to help make it fun. Lots of support building user engagement too. Review collected by and hosted on G2.com.
Lots of turnover in our contacts over the years lead to lots of introduction calls, I finally started declining them. They also want to meet with you regularly and get very push about that. We have a well established training program and leverage BizLibrary for many things in our organization and our engagement/usage is quite high, and they still insist on meeting with us even when I have expressed the scope of my role is much larger than training and development (full HR, benefits, payroll, safety, etc.) and I don't have a need to meet every month or even every quarter. Their intent is good but I wish they listened to my feedback. Review collected by and hosted on G2.com.