What I like most about Birdie is the set of services and the cross-referencing of information from the same client across different sources, because I can visualize their complete journey in the company and understand our bottlenecks and potentialities. I also like the ease of use and the relationship with the Birdie team. The technical team understands a lot, and I feel very supported when I need integrations or fields on the platform. I follow the frequent improvements, such as layout changes, the light and dark screen option, context advances with AI, dashboards with colors, integration with Claude, and increasingly better reports. I see that the company works quickly and efficiently and listens to our concerns. For me, feeling supported is very important. Review collected by and hosted on G2.com.

I believe that the advanced settings of collections, areas, and filters end up impacting daily life significantly and generating rework. It would be good to have a plan to organize everything before putting it into production and, at times, someone from Birdie who could better understand our business, services, and products. This would help with calibrations and the accuracy of settings and AI. It's not a complaint, but a point of attention: we need the greatest possible accuracy and cannot afford uncertain numbers. Review collected by and hosted on G2.com.