# BigMarker Reviews **Vendor:** BigMarker **Category:** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 445 ## About BigMarker BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-of-a-kind, fully branded event experiences. Thousands of companies worldwide trust BigMarker’s all-in-one platform to create immersive, interactive, and high-impact events. With seamless integrations, APIs, and white-label solutions, we empower organizations to embed interactive video experiences into their marketing, sales, and learning ecosystems. Founded in 2010 and headquartered in Chicago, BigMarker powers events for leading brands and organizations around the globe. Let’s bring your vision to life and build an event experience like no other. ## BigMarker Pros & Cons **What users like:** - Users commend the **responsive customer support** of BigMarker, consistently delivering timely and effective assistance. (16 reviews) - Users find BigMarker's **ease of use** exceptional, with responsive support and intuitive features for hosting webinars. (16 reviews) - Users value the **exceptional support** and ease of setting up engaging webinars on BigMarker's versatile platform. (15 reviews) - Users appreciate the **robust customization** options in BigMarker, allowing full branding and tailored event experiences. (14 reviews) - Users love the **extensive customization options** BigMarker offers for branding and engaging virtual events effectively. (14 reviews) - Customizability (13 reviews) - Users value the **engagement features** of BigMarker, enhancing interactive experiences and creating memorable webinars. (11 reviews) - Users love the **seamless event management** of BigMarker, making webinars engaging and stress-free for all attendees. (11 reviews) - Users highlight the **intuitive design** of BigMarker, making setup and management seamless for webinars and events. (11 reviews) - Attendee Engagement (9 reviews) **What users dislike:** - Users often face **integration issues** with BigMarker, hindering seamless workflows and data exports during events. (5 reviews) - Users indicate **limited customization and integration features** in BigMarker, impacting overall functionality and presentation ease. (5 reviews) - Users find the **difficult learning curve** of BigMarker challenging due to its overwhelming feature-rich interface. (4 reviews) - Users express concerns over **limited branding customization** , which hampers efficiency in fine-tuning their webinar presentations. (3 reviews) - Users find the **confusing processes** of BigMarker challenging, especially when navigating its comprehensive features and admin settings. (3 reviews) - Difficult Usability (3 reviews) - Lack of Customization (3 reviews) - Users highlight a **lack of integration** with platforms like Salesforce and Freshsales, affecting overall functionality and workflows. (3 reviews) - Limited Customization (3 reviews) - Limited Flexibility (3 reviews) ## BigMarker Reviews ### 1. Great all-in-one webinar/video conferencing platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about BigMarker?** You can do so much with BigMarker. Very flexible. All the features that I need to connect with customers or leads in every way. **What do you dislike about BigMarker?** Lacks some of the features of other high-profile webinar platforms, but no deal-breakers. **What problems is BigMarker solving and how is that benefiting you?** Delivering webinars, connecting with leads and customers. ### 2. Excellent webinar and virtual event software **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Head of Event Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about BigMarker?** The vast amount of features make the final webinars look very professional . We have learnt more about the features each time we have used it, and each time the webinars are looking better and better. It is easy to use, both for the admin, presenters and attendees who do not need to download a separate app or software. It's just a matter of registering and enter the webinar via the confirmation email. **What do you dislike about BigMarker?** Whilst the tech support is always very helpful, it sometimes takes up to 12 hours to receive a response by email. There may be a phone number to the support team, however I have not found it. We always get the help we needed, however on occasions it could have come a little quicker **Recommendations to others considering BigMarker:** Go for the least expensive option to start with, unless you know for sure you will have more that 100 persons attending the event. Expect a % of pre-registrants not to attend on the day, so don't worry if you go over the 100 prior to the event. There will be dropouts on the day **What problems is BigMarker solving and how is that benefiting you?** We have used BigMarker for a series of weekly, free webinars to engage with our clients, suppliers and other business partners during the pandemic. It has allowed us to stay engaged with everyone, whilst also providing some educational content. The feedback has been overwhelmingly excellent. BigMarker will continue to be an integral part of our delivery of certain virtual events in 2021 and beyond. ### 3. A Hidden Treasure of an Online Web Conference Platform **Rating:** 5.0/5.0 stars **Reviewed by:** James Michael G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about BigMarker?** The Live Webinar (or Series, since we use multiple webinars in a day) capability is what first drew us to this platform and what we use most often. But then after you have used it once you realize that it actually offers so much more (automated replays, plus on demand playback) all for the same money. **What do you dislike about BigMarker?** It's almost unfair to say this because this was totally on me but it took a little bit of time to understand how to properly customize the email notifications. I thought the emails were ready to go when I was done changing them but they were in Draft mode. Once I realized the email did not go out as I had scheduled, I was able to see that it was in Draft and needed to be Published. It's just a matter of getting used to it ONCE and then it all makes sense. **What problems is BigMarker solving and how is that benefiting you?** We conduct certifications for court reporters. They have to annually do these CEU sessions in order to be certified for the next year. We had to pivot at the last minute to online this year because of Covid. We had to come up with a method of recording attendance, engagement and participation in order for CEUs to be granted by the licensing board. BigMarker did that out of the gate. That was worth the price in and of itself. But once you get in there, and use the additional capabilities (like re-running a webinar for people who could not attend the first time due to loss of power from a hurricane), you realize just how much of a value this is. I don't understand why this platform is not used by more people. Price was a factor - won't lie - but what really won us over was the flexibility and customization. It is a hidden treasure. ### 4. Great for virtual events & evergreen automated demos **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about BigMarker?** I like that there is no download involved, so it is pretty easy for attendees to join. I also like the evergreen automated demo webinar series so that we can get prospects with no intervention. **What do you dislike about BigMarker?** For attendees, browser-based is better, and no change is needed; I'm pretty happy with that. But for hosts, a desktop version would be nice. (Maybe I'm old school, but I've always liked to have that option in my platforms). **What problems is BigMarker solving and how is that benefiting you?** Keep in touch with customers. Automate demos. ### 5. Virtual event platforms combine video meeting technology. **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel-Borris J. | Digital support officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2021 **What do you like best about BigMarker?** BigMarker is easy to utilize, and the video quality is wonderful. The product satisfied all our online meetings facilitating requirements therefor, so we didn't search for another option. BigMarker gave us the most complete answer for online webinars and program based internet meeting rooms. It comes with the feature of file sharing which enable me to send any type of documents to other user and we can collaborate on the same work. It is likewise completely evolved with all you require to sort out an online occasion, it additionally permits you to make a customized marked gathering room, it is anything but difficult to utilize and truly steady. **What do you dislike about BigMarker?** By using biomarker's framework, I can't accomplish the fitting email coordination execution file, on the grounds that a blunder in its message affirmation setup, makes its board incapable to follow all the local informing backing of its programming in this stage evading the expansion of the charging arrangements expected to deal with a reinforcement edge inspired by an ideal area of a demonstrated record, having to straightforwardly associate these purposes of the origination of accounted information. **What problems is BigMarker solving and how is that benefiting you?** Bigmarker framework is advantageously used to acclimate the achievement of client relationship uphold traditionalists and it is the best stage to broaden the request for correspondence of information handled by clients, Most of the company's employees used this platform to decide more elevated levels of perception and information on organization modifications, Mostly this stage is helpful to finish the creation of substance control guidelines, ### 6. Better than Go To Webinar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about BigMarker?** An incredible amount of flexibility for segmenting audiences and creating evergreen webinars. **What do you dislike about BigMarker?** UI makes it tricky to navigate certain parts, but it's been continually improving, and the Big Marker team takes feedback seriously. **What problems is BigMarker solving and how is that benefiting you?** Evergreen Webinars ### 7. Collaborative, Positive, and Adaptable Team Whose Support was Instrumental in the Event's Success. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2021 **What do you like best about BigMarker?** The BM team were true partners throughout the entire journey. Able to adapt and pivot to the changing asks and circumstances that come from the event world with ease **What do you dislike about BigMarker?** The video call capabilities need some rework. Our recommendation would be to find a way to integrate a video conferencing tool that end users are comfortable with (i.e Teams | Zoom), so they aren't having to learn an entirely new platform in a short time. The reporting piece (daily and end of event) can be upleveled significantly. If the data could be converted into a living visual dashboard that updates in real-time, rather than a series of excel spreadsheets, this would significantly cut down the labor hours used to digest and consolidate the information. **What problems is BigMarker solving and how is that benefiting you?** The all-in-one approach to the microsite is a fantastic way to ensure traffic and engagement are tracked and reported. This allows for a helpful debrief and planning for future events. ### 8. Simple Usage and Incredible Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about BigMarker?** It is so simple to do the basic things you need to do. Getting a webinar or event set up in general terms is very easy to do, and presenters do not need a lot of training. The platform looks so muhc cleaner and user friendly compared to others we have used. The support from the BigMarker team is also so quick when required. **What do you dislike about BigMarker?** Some integrations need deeper features. However, with every suggestion and comment we have made to the team, they genuinely seem to understand and want to figure out how to make it happen. **What problems is BigMarker solving and how is that benefiting you?** We have been using BigMarker for our webinars as well as a large scale virtual event. **Official Response from Hannah Scherer:** > Hi there, Thank you so much for taking the time to review BigMarker. We are happy to hear that you have had positive experiences with our platform. BigMarker is constantly making a point to make the setup and support easy and accessible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the need for deeper integrations and features. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker ### 9. BigMarker Team is Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about BigMarker?** The BigMarker Team was exceptional. They worked with us throughout the project, but really saved us during the actual event itself. They connected with us on slack and were able to solve and fix issues that occurred due to our internal process errors. They made the process very simple and easy to follow and set deadlines to make sure we were able to produce a quality event. **What do you dislike about BigMarker?** Not BigMarker's fault, but it was just a ton of work to get done in order to produce a quality event. I think it was really underestimated the amount of assets and work that would need to go into it. It wasn't as 'plug and play' as we expected and required a lot of hands on project work and experience. Even though we had missed project deadlines, the BigMarker team was still amazing and helped push assets through so we could have a live product on time. **Recommendations to others considering BigMarker:** If you are going to consider BigMarker, I would definitely include the support package. It will make your life easier! **What problems is BigMarker solving and how is that benefiting you?** We were trying to replicate an in-person trade show like event in the digital space due to Covid pandemic. We realized that we didn't need to recreate the same event, but we actually needed to improve on it and transform it into a digital event. Going forward we plan to have digital portions of our *hopefully* live event! ### 10. Bad product experience, bad attendee experience, very poor support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about BigMarker?** Big Marker looks great on the surface, nice design polish, long list of features. **What do you dislike about BigMarker?** The buying experience is really poor- you can't talk to someone on the phone- they expect you to understand everything from their trial account. They read the product lead growth book, but they didn't reconcile it with the complexity of their product or their buyer's needs. The problem is that the management UI is so poor, you can't tell how to turn on features or grok how the thing works. Advanced features promised in marketing are really just a complex duct taping of basic features in there. They provide a lot of landing page customization and that's one of their selling points but it falls short quickly- with all kinds of limitations on those landing pages. The end users have to jump through too many hoops to join a basic event and the templates for emails, landing pages etc don't provide enough context for a marketer to understand how to do things well. The dashboard reporting is really poorly designed- the only way to get to the most important information is by downloading an excel file. It's really as if the back end was designed by someone who has never marketed, produced or reported on an event. All of this might be forgivable but the company has lots of technical issues. We put our biggest seasonal event on the platform and the day of it's launch Big Marker started having outages. I contacted support repeatedly- and they never got back to me. After the event, big marker's reporting is missing any data about who did and didn't attend the event. It has been weeks and support hasn't been able to find my data. **Recommendations to others considering BigMarker:** Beef up your support. Stop trying to be product lead growth and hire a sales team who can answer questions. Hire a real UX designer to fix your dashboard disaster. **What problems is BigMarker solving and how is that benefiting you?** BigMarker had the opportunity to be our event platform of choice, but it merely checks the boxes on its most touted features. The reality is, it isn't very good at any one thing. **Official Response from Rita Winiecki:** > Hi there, We are so sorry to hear that you were not fully satisfied with your BigMarker experience. We have a high standard of quality and take customer feedback very seriously. It sounds like we’ve fallen short in our partnership with you. We would greatly appreciate the opportunity to resolve the situation, including providing you with training resources and access to a Customer Success Manager. If you'd kindly email us at andy@team.bigmarker.com, we'll do everything we can to make things right. Best, Team BigMarker ### 11. Wonderful experience with great service **Rating:** 4.5/5.0 stars **Reviewed by:** Gerrit C. | Founder/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2021 **What do you like best about BigMarker?** My own channel! Landing page templates. Excellent service on the chat. Versatility. Meeting space. Very customisable. **What do you dislike about BigMarker?** Nothing really. Would have liked to be able to edit the landing page to customise it but this is no big deal. **What problems is BigMarker solving and how is that benefiting you?** A good tool in my "marketing with webinars" project. ### 12. Comprehensive Webinar Platform With excellent camera quality **Rating:** 5.0/5.0 stars **Reviewed by:** Yehia A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2020 **What do you like best about BigMarker?** The platform offers an extensive array of services for webinar administrators. Its fairly easy to use , and offers excellent Camera Quality for single speakers. On top of that, the Support team usually reply to any request within 24 hours. I tried other providers that are more popular and i have submitted requests and didnt receive a reply after a month of waiting. Finally, what i like is that they offer different types of webinars like 24/7 which is basically like a conferencing meeting room that you can meet your clients in at any time, with a static link, ondemand webinars which are like video portals, automated to pre-plan sequence of events and live. **What do you dislike about BigMarker?** Our experience with multiple speaker camera quality is not that great. Sometimes there are audio issues where audiences dont hear the presenter. I believe they are working to improve this, and in case you dont usually conduct meetings with more than one speaker talking at the same time, then you wont face any issues. **Recommendations to others considering BigMarker:** Whole rounded solution that gets you up and running without the need to consider multiple platforms together **What problems is BigMarker solving and how is that benefiting you?** We solve Branded Corporate events, Conferences, Trainings. We do Pre-recorded Webinars, and we like the sim2live feature which makes video quality 10X better than the shared screen feature and playing back a video that other conferencing providers do. ### 13. Robust webinar platform at a great price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about BigMarker?** I like the ease of use of the platform. Setting up webinars is easy and there are many features available to the users. In the past year there have been additional features that we have been very pleased to see in effect, such as the ability to limit the amount of times a link can be used, the ability to be able to add promo codes and the ability to monitor attendance. **What do you dislike about BigMarker?** The features that were added this year addressed all of the issues that I didn't like about the software. **Recommendations to others considering BigMarker:** This is a great platform to use with plenty of features for a great price **What problems is BigMarker solving and how is that benefiting you?** As I mentioned previously, we were unable to limit the amount of times users could access the webinar and we would see users that had not paid for courses attending the courses. With the link limit feature our problem was resolved. Additionally, we were unable to give our clients a discount which required that we would have to invoice our clients for the courses outside of the platform. The ability to create promo codes in the platform has saved us time. ### 14. How BigMarker webinars revolutionised our marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about BigMarker?** There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference. I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews. We started with a demo, the the cheapest package up to 100 registered users and 4 hour long webinars. Immediately we loved the ease of use, and huge range of options to create and run the webinars, especially the ability to see your preloaded slides and the audience chat at the same time. The best part of the software is all the marketing features, with simple invite emails and automated reminders. Because we were advertising the webinars elsewhere we quickly grew our list and the Big Marker weelly email became our best recruitment tool. We also extensively used the polls and offers, and have used that to drive signup of our training academy and for lead generation. The downloadable data files have also proved very useful and I am currently writing a blog on the anicca.co uk site about what we have learned. There are some automation features that we have not used yet, and it can also integrate with a lot of other products. **What do you dislike about BigMarker?** Having to upload lists from individual webinars upto the top level database, so new attendees receive an invite to the next webinar I would like there to be a top level list of which users have registered and attended which webinars. I had to manually export and combine this data so I could write a blog on the anicca.co.uk site about this. **Recommendations to others considering BigMarker:** start with the smallest package and then upgrade use it the email functionality as your main traffic driver and consolidate hour lists from all sources most users sign up on Monday or Tuesday for the webinar on Friday, so you dont need to advertise too much in advance. consistency is key pi k a time and do something every week or month and build up a fan base **What problems is BigMarker solving and how is that benefiting you?** all our events were cancelled at the start of lockdown so we needed am alternative to show way to show our technical skills to other businesses. We also wanted to help other businesses that needed to start getting online or promoting themselves. By running weekly digital marketing webinars for free for nearly a year we have helped nearly a 1000 businesses and a number of individuals have attended over 29 webinars, making our Friday morning session a regular event. ### 15. BigMarker as an ideal solution for webinar interactions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about BigMarker?** I am very impressed by its user interface, since it is worth mentioning that it maintains fantastic characteristics in its great majority, both visually and the speed it acquires once we need to search and know certain points that we don't understand for sure, about the functionalities of this software, since it is quite intuitive, mentioning that its graphics and illustrations, are totally incredible in each of their senses, being one of the qualities that I like the most about this digital server, highlighting that its price is understandable and low, in exchange for great functions. **What do you dislike about BigMarker?** It would be really wise and very useful that this software will integrate a white label offer, to be able to integrate them to each one of the web sites that we acquire, so as not to present problems of any type, when the members of each organization, must register for the first time, without excluding that another quality of an exorbitant importance, is that this system, allows to transmit different web seminars, in multiple social networks, for a greater flexibility, communication and sale. **Recommendations to others considering BigMarker:** It is really fantastic, for organizations that focus on performing their communication operations through webinars, because this software, offers ideal tools for this branch based on interaction, more than anything if the purposes that are raised, are eventually economic, ie based for business with business purposes, is available to both small businesses, as large, which proceed to require larger meeting rooms due to its broader list of members, to conduct a conference through this incredible medium, entering the recommended and sophisticated papers, such as a telecommunication system. **What problems is BigMarker solving and how is that benefiting you?** We use this system to organize the webinars, which are frequently conducted, to carry out better records and controls of these digital operations, because it has been very helpful to us to make communications and to capture the proportions of business, which are made by this route, without excluding when we go to the internal teachings of the organization, to be aware of each recent update and to properly determine the work that is employed, each individual of the staff that we acquire as a company, in a multiple, easy and remote at certain distances. ### 16. A software to satisfy the needs of communicating through webinars **Rating:** 4.5/5.0 stars **Reviewed by:** Luis N. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about BigMarker?** * It has an intuitive interface. * It is very easy to schedule webinars. It doesn't take many steps to create a meeting. * It has an affordable cost considering that they offer 6 products in one (Webinar Hosting, Webinar Marketing, Webinar Automation, MeetingSpace, Webcast and Webinar Series). * Supports a large number of attendees. * Includes marketing tools. **What do you dislike about BigMarker?** Sometimes the platform takes time to synchronize the time changes made in webinars. **Recommendations to others considering BigMarker:** We have been BigMarker customers for years and years and they remain a very reliable and innovative platform. Most importantly, you don't need to download any software for viewers to enter your webinars. **What problems is BigMarker solving and how is that benefiting you?** Through BigMarker we provide webinars to our partners to provide them with information on our latest products. Viewers can easily connect and are satisfied with BigMarker's capabilities. ### 17. Great features!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge d. | Co Founder, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2021 **What do you like best about BigMarker?** BigMarker has a great tool with a lot of features very useful for webinars and webcast. Best part is that all these features are 100% browser based, so there is not need it software installation. **What do you dislike about BigMarker?** At the begining, all these features can be overwhelming so it is need it some time to learn the tool . **What problems is BigMarker solving and how is that benefiting you?** Internal (for employees) and external (for our customers) webinars. ### 18. Worth the Learning Curve! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about BigMarker?** BigMarker allows us to run 2-3, full-day webinars each day and expand our reach. We have a great system in place to allow multiple team members to be moderating Q&A live, push out polls/handouts and offers for the call-to-action. Their customer support is great! **What do you dislike about BigMarker?** There is a definitely a learning curve (like with any program like this), but I'm glad we pressed through. We had some stability issues earlier in the year, but those have been resolved thanks to their great support team who is super responsive. **Recommendations to others considering BigMarker:** Be ready to dig in to the details and don't be afraid to contact support with questions. They are very responsive and helpful no matter your experience level! **What problems is BigMarker solving and how is that benefiting you?** Like everyone, we had to pivot to virtual learning earlier this year, so BigMarked helped us to do that quickly! ### 19. I love this software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about BigMarker?** It is super easy to use, very affordable, and very cost effective. **What do you dislike about BigMarker?** The only thing is the downloads take a bit. **What problems is BigMarker solving and how is that benefiting you?** It helps me communicate with my audience quickly. ### 20. Performance Issues overall, but handled well by support. **Rating:** 2.0/5.0 stars **Reviewed by:** Justin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2021 **What do you like best about BigMarker?** The platform had great reporting capabilities, there is promise of a widely useful platform for many needs beyond just webinars. **What do you dislike about BigMarker?** The overall performance for both attendees and presenters was unsatisfactory beyond 100 attendees. **What problems is BigMarker solving and how is that benefiting you?** We wanted to find a platform that gave greater flexibility for presenters during our training webinars. The ability to share slides, embed videos, and launch sales promotions was ultimately the deciding factor in going with BigMarker. There were longer term plans for onDemand training webinars, Evergreen sales webinars, and internal onboard webinars as well as a virtual platform for an annual customer conference. **Official Response from Hannah Scherer:** > Hi Justin, We’re so sorry that your BigMarker experience did not match your expectations. If you could please email us at andy@team.bigmarker.com, we would greatly appreciate your time so that we can investigate your feedback further with our head of customer support to resolve this situation. Thank you, Team BigMarker ### 21. Customizable webinar/streaming service thats affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2020 **What do you like best about BigMarker?** The affordability of BigMarker is great, the service covers many bases and is very customizable, this means we can control our attendees experience. The fact that no one, attendee, host or presenter needs to download software to use bigmarker is great. This sets it apart from meeting software. **What do you dislike about BigMarker?** Until a recent update, the presenters had to be "onstage" when they had joined, however now there is an option to take presenters on and off stage during the webinar. **What problems is BigMarker solving and how is that benefiting you?** BigMarker solves the "download this to watch webinar" problem, the web browser based interface for both the hosts and the attendees is very good. The other reason we use BigMarker is due to the great analytics which provide great details that some meeting software does not. ### 22. Excelent for webinars and internal communication **Rating:** 4.0/5.0 stars **Reviewed by:** malcom c. | Associate Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2020 **What do you like best about BigMarker?** Bigmarker has helped us in our company to communicate with our clients whether they are in another location or on vacation or anywhere we have been using it for our monthly webinars and to increase my live audience another thing that I love is that you can schedule specific reminders in order not to miss meetings or Make a recording that you have scheduled Also I love that I can customize a lot I can add surveys. Or also swap screens for more interaction **What do you dislike about BigMarker?** At first when we started with bigmarker we had quality problems. Video since it was of very poor quality but they have improved little by little so I really have not had a big problem with bigmarker since it is one of the cheapest and most efficient in its field **What problems is BigMarker solving and how is that benefiting you?** We use bigmarker for our client meetings as well as for webinars and internal communication ### 23. Great user experience, even better customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2021 **What do you like best about BigMarker?** The service level of BigMarker was second to none. White glove. **What do you dislike about BigMarker?** Their pricing feels a big ticky-tacky and very high in comparison to other platforms **What problems is BigMarker solving and how is that benefiting you?** Moving our events virtual that used to be in-person. BigMarker's expertise has been critical in making this a seamless transition. We've gained efficiencies in terms of travel costs, etc., while maintaining a high engagement with our customers. ### 24. Advanced and reliable marketing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea R. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2020 **What do you like best about BigMarker?** This application has enabled us to left an impression on our customers in terms of campaigns and which ultimately helps us to grab more customers and enhance our production. This application has unique interface which is easily configured and you can easily get started without any trainings. Along with this it is very reliable to use and we can easily modify our campaigns by adding more videos and links from different software, which it is integrated with. This tool has helped in bring our idea into reality. **What do you dislike about BigMarker?** We did not face any issue so far right from it purchasing to its installation and use. it is very friendly application, having cost controlled and quality composed features. It is integrated with Mailchimp, Salesforce, drip, Hub spot etc that allow us to share data across those platforms and provide us easy launching of the products across those platforms. **Recommendations to others considering BigMarker:** I will surely recommend this tool to all the organizations that are dealing in sales and marketing. It is very suitable even for all set ups. Through this channel you can get connected with your clients and conduct meeting it also supports the HRM system and also this tool will guide about the lead generation and its closing and will equip you with the new ideas that will enhance your productivity. **What problems is BigMarker solving and how is that benefiting you?** It has provided me ease in generating the emails to variety of customers through its automation tools and gives me the crystal clear idea about all my activities in short it is very good in report generation. For me this tool is a blessing product. ### 25. It's easy to create landing pages and web weeklies with Bigmarker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about BigMarker?** What I have liked the most about using Bigmarker as a marketing and webinar hosting tool are its modules that allow us to create customized landing pages quickly and easily by using templates then we have its tools for web seminars such as real-time chat, recording and playback capabilities, video conferencing, presentation tools and screen sharing, we also find an analysis module that allows us as users to create data visualizations and view performance metrics in real time finally has more than 500 integrations **What do you dislike about BigMarker?** Among the negative points that I have found in Bigmarker is its price is actually an expensive application which clearly can be a barrier for smaller organizations, the reporting features still need to be improved a little more, the audio and video files are not recorded well in some occasions, I would like that the videos could be transmitted through Facebook or Instragram, I would like to have more tools to customize my logos and finally I consider that the interface requires a little more work **Recommendations to others considering BigMarker:** Bigmarker is the perfect application for marketing managers to create email and social media campaigns for potential customers I recommend it without a doubt because it is a really complete application to run all these functions as well is excellent for analysis you can see real-time performance metrics in a simple way I do not recommend it for small organizations that have a small number of customers because the plans are really expensive but it is a very complete program **What problems is BigMarker solving and how is that benefiting you?** In my company we constantly work with marketing especially doing email campaigns such as sending newsletters or brochures of our services as we have a large number of customers we need applications such as Bigmarker that does not facilitate the functions of creating landing pages, editing and creating models of campaign, another function that has been useful in our organization is the management of conferences and virtual events as screen sharing and recording and playback capabilities are quite good taking into account other applications ### 26. Excellent platform to conduct webinars without any hassle **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra G. | Data Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about BigMarker?** It is very easy to install and use, it is also a versatile tool, you can also record meeting rooms to listen to them later, it also offers one of the easiest ways to conduct webinars, it is also fully developed with everything you need to organize an online event, it also allows you to create a personalized branded meeting room, it is easy to use and very stable. **What do you dislike about BigMarker?** I don't find anything negative about BigMarker, it seems to me a well-organized product with many very productive functions. **Recommendations to others considering BigMarker:** I highly recommend this platform, it is worth trying, it offers many very useful functions for each type of user, I am very grateful for everything that I have been able to achieve with BigMarker. **What problems is BigMarker solving and how is that benefiting you?** The ease of use of this tool is very good, it is not necessary to download or install any software to use it, it helps us to attract more customers and improve our production, it also helps to capture the data correctly, it also facilitates the configuration and execution of webinars. ### 27. Bigmarker customers and employees happy with the conference service. **Rating:** 4.0/5.0 stars **Reviewed by:** Klaus P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2020 **What do you like best about BigMarker?** This platform allows you to create webinars in an efficient and stable way, also with a very solid quality of resources, tools and functions to exchange knowledge in the best way, it is perfect for educators, salespeople, businesses, among others. Its interface is clean and organized, it allows for good performance and performance within the platform, as well as being easy to use. **What do you dislike about BigMarker?** My experience with this platform has been satisfactory, however sometimes I have to resize the image to get better performance, since not all images change their size automatically. Support should be more efficient in circumstances we had problems with the tool but the answers are late and our interest is immediately necessary to improve that. **Recommendations to others considering BigMarker:** This platform is ideal for all those companies that provide a service to an audience through seminars, it also allows a work flow by having access to meetings to exchange information. You will be able to record without any problem while you use this platform, in case any person from your work team or a student among others, could not attend the presentation. Totally recommended. **What problems is BigMarker solving and how is that benefiting you?** We use it to hold webinars, meetings for the exchange of knowledge and information, this allows the audience to capture more easily and in the most appropriate way my teachings on business marketing education, which we offer in our company. Its interface is clean, organized and intuitive, our performance is optimal and fluid, we increase our productivity and provide a better service. In general it is very complete. Very complete tools and functions. ### 28. It is easier to automate webinar **Rating:** 4.0/5.0 stars **Reviewed by:** Claire M. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about BigMarker?** This is the platform that helps me improving our production and it also helps me bringing more customers. Now I easily grab our customer’s attention by keeping them busy and by providing them various activities. These activities include poll, lead forms, and we also please them by offering new offers so that they have a feeling of valuable asset. BigMarker is fully featured and multi functional platform. **What do you dislike about BigMarker?** I have not faced any major kind of problem while using this tool. I like it because it provides authentic and effective functions for working efficiently. I really appreciate its all services which are leading our organization towards success. **Recommendations to others considering BigMarker:** It will help you to built customer relations efficiently. By using this tool you will get the idea about your various marketing platforms. I highly recommend this tool to all organization which needs an efficient webinar. **What problems is BigMarker solving and how is that benefiting you?** The most amazing feature about this application is that whatever I design here, I can also share it on other social platforms and this is really time saving and helps me to boost my product on multi platforms. These platforms includes Facebook and Youtube. This tool has helped me to launch the product campaigns in exemplary way. ### 29. Bigmarker is the window to marketing success in your corporation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about BigMarker?** An intense and precise interface is achieved in the bigmarker system, since it is a software in charge of measuring the routes and proximity of marketing negotiations in your company, including aspects of campaign design, specific approach to meetings and sales work presentations, maximization of purchase orders, list of seminars and web-based integrations, integration applications of trade management automation, an advanced technology homepage, a characteristic blue theme, brings together this system to navigate in data download plans and positioning of brands and business services. **What do you dislike about BigMarker?** A quite evident problem within bigmarker is according to its list of campaign presentations, due to the fact that not all the time the content references and the necessary information to generate a purchase order dictated by the user can be visualized, so a network extension must be configured to handle business executions and operational approaches to sales loyalty, making the commitment levels of digital interactions used by the economic development team of my company to be regulated. **Recommendations to others considering BigMarker:** Bigmarker tools contain the terms of placement of information in real time, within secular panels of videoconferencing, which have assessments of coordinated appreciation of uses derived from screen, functionality of web shopping, offering a unique management through email, combining integrations of consultation and transmission of technical assistance services, domain of different accounts, application of private sectors of communication, allow planning an order of customization when it comes to establishing a direct interaction with the customer, attending to every need from the first moment and the first word. **What problems is BigMarker solving and how is that benefiting you?** The bigmarker system is conveniently used to familiarize the success of customer relationship support conformists, to extend the order of communication of data processed by users, to know more terms of transaction production, to determine higher levels of visualization and knowledge of administration alterations, to complete the production of content manipulation standards, to level performance statistics, to mark counted resource trends, to organize active chat, to manage channel opening, are developed with the incredible and incomparable online data sharing system. ### 30. Add enhancements and expand your sales market with bigmarker. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about BigMarker?** Bigmarker is the initiator of attention needed for training to improve marketing organizations, negotiation expressions enriched by data incorporation codes, monitored progress inspections, fresh and prepared actions of qualified speed of your interface, expressed in a white panel with a blue play sign, determines the actions of induced webinars, precise virtual conferences, increased organization of terms of trade, technical prioritization of audiovisual communications, interactive network access references, downloadable web browsing, cloud-based presentations, product publishing assistance, are performed with this platform to focus the communicative progress. **What do you dislike about BigMarker?** Problems in the resolution of images are found within the bigmarker program, due to an uncoordinated function of direct actions of networking, where they do not manage to customize correctly the configurations of incorporation of improvements to their visual quality, making the user can not have a stable and balanced view of the interactions designed by the user to address the economic problems of the company, having to regulate this measure of functionality of the software to establish patterns of verification of demonstrative data. **Recommendations to others considering BigMarker:** I recommend bigmarker without any problem, because their system simply has the precision of incorporating product presentation data, the internal chat panels that contain your organization, its integrated mobile support, the linkage designed for social networking plans, the knowledge of negotiation exchange, the sales lines that design their tools, the verification of external marketing, the possibility of customizable brands, the order of advertising events, are specific features that easily meets this network manager and shared uses of loyalty communications. **What problems is BigMarker solving and how is that benefiting you?** To work in marketing automation's, product financing, customer attraction establishments, file sharing qualifications, interactive web seminar modules, contacts supported under appropriate codes intelligently, live audience training's, video conference integration management, purchase performance analysis reports, screen assistance's, information channel conditioning, online payment reminder functions, direct chat systems, are used in my company by means of this program. ### 31. Nice conference system and useful tools. **Rating:** 4.0/5.0 stars **Reviewed by:** Lowes J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2020 **What do you like best about BigMarker?** You will learn to increase your sales through WEB seminars and improve their quality. Visually its interface is pleasant, very easy to install and use. Compared to other platforms, BIGMAKER is very accessible, you will have better results at a low cost. The tools are attractive and easy to manipulate I can say that when comparing the software with others, however BIGMAKER is much more attractive because I can create concrete and stable video conferences. **What do you dislike about BigMarker?** If the internet or connection is down or down, the seminar stops immediately. The rest I have no comments or bad experience with this great platform. Webinars can improve in circumstances how many people can remove the service, which is annoying because problems can be constant. **Recommendations to others considering BigMarker:** It has helped us more than we think and we have made significant increases in our company, it is really worth the cost and its tools. This platform is made for all companies that work with the sales sector, if this is your case, don't wait any longer, use BIGMAKER. **What problems is BigMarker solving and how is that benefiting you?** We hold WEB Seminars weekly and we have improved the quality of these thanks to BIGMAKER. The attention we provide to our clients is much better than before and this allowed us to increase our sales and potential clients. ### 32. Discover new marketing styles with BigMarker **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca T. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2020 **What do you like best about BigMarker?** One of the best things that I like about Big Marker is it is integrated with other social software like face book and YouTube, this has provided us great edge what we design on BigMarker , we can share on these tools, for better engagement of the audience. It is also integrated with Mailchimp, Salesforce, drip, Hubspot etc that helps in capturing the data properly and launching them in multi dimensions. It has positively impacted our marketing and lead generation, our pipeline never gets empty, due to its drive fast results which pushed the data in our loop, its ever green webinars are helping us to manage our CRM effectively. **What do you dislike about BigMarker?** It requires a steep learning curve and you have to train your employees for its effective use. More over it is not at all affordable by small or medium size business setups. On large organizations can get much benefit from it. It has really high pricing and long terms of licensing. **Recommendations to others considering BigMarker:** It is a very good solution for large setups to interlink their marketing and sales department. It is equipped with variety of amazing features they will help you to seek customer attention and it will add to your business value. It will provide you an analytical view, in the form of reporting, about your different channels that might have affected your business positively or negatively. It will provide you video based training sessions and courses, so that you can create good quality content drive for your customers. **What problems is BigMarker solving and how is that benefiting you?** BigMarker is a professional application that will definitely enhance the marketing strategy so that you can convert your plans into actions. It is a great marketing platform that has helped us to automate our essential and important tasks, through webinars. We are capable of launching the extra ordinary campaigns by embedding the videos, for our brand description. With this amazing tool we are better engaging our audience by providing them offers, lead forms, polls, and interact with them by asking the questions, so that when they reach us we can have their information which we use to approach them and in providing them exactly what they want. ### 33. Excellent automation platform with great webinar features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about BigMarker?** The software presents a greater functionality compared to many software like this, the Webinar is of high quality. It is designed for technology organizations or industries, every month more features are added to BigMarker and it keeps it updated. It allows the option of recording video conferences to share the content with those who have not been able to attend. The pages can be customized to suit each team's needs, and there are a variety of colors, images and logos to choose from. No installation of the program is required to use it. **What do you dislike about BigMarker?** The platform can be slow to set up when many pages of content are being used and a good internet connection is required for the seminars to be done in good quality. The cost of the packages may limit some users to purchase the service **Recommendations to others considering BigMarker:** There are options of the video conferences that have presented inefficiencies, the microphone and sound are not recorded as it should. Online training can be improved further, some employees had many doubts after studying their tutorials. Honestly there is little to recommend **What problems is BigMarker solving and how is that benefiting you?** The webinars were able to complete our training in the use of Bigmarker. Online communication with our employees is optimal to create strategies for creating customized landing pages, online chats and surveys are used almost daily and have been very helpful. Customer support is available every time we have called them to resolve issues ### 34. Exactly what we hoped for! **Rating:** 5.0/5.0 stars **Reviewed by:** Linnea D. | Director of Educational Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about BigMarker?** We evaluated 15 webinar services and everyone was missing something critical to our business model, except BigMarker. We also experienced serious quality issues with our previous provider during this critical time, but BigMarker handled our webinars with no issue and the quality was terrific! How likely am I to recommend BigMarker to a friend or colleague? I already have - more than once. **What do you dislike about BigMarker?** I've had a couple of things I would like to see, but am able to suggest that in their feature request queue so fingers crossed. **What problems is BigMarker solving and how is that benefiting you?** We wanted a modern, attendee and presenter interface that had all the bells and whistles. Our presenters complained about being distracted by our two prior services. On our first webinar with BigMarker, the presenters took over the Q&A because it was just so easy for them to see the queue and work through the questions. We also had abominable call quality with our previous provider. BigMarker had great webinar quality and we're using their webcast feature to deal with slow connections during this critical COVID-19 time. ### 35. Big Marker has cracked the webinar code **Rating:** 5.0/5.0 stars **Reviewed by:** Drew D. | Director of Sponsored Content & Audience Data, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about BigMarker?** The team at Big Marker has built a platform that provides maximum flexibility in how I produce an event. THey've taken the best elements from all the other platforms out there and combined them into one slick and very easy to use platform. They are also constantly improving the platform and are incredibly responsive to feature requests. Beyond feature requests, I can count on their support team to jump in when I need them. Lastly the Zhu-Song, Big Markers CEO has made a big effort to connect with my team and be as transparent as possible throughout our relationship. **What do you dislike about BigMarker?** Custom integrations can take a long time, however that process hasn't stopped me from running events and the team has done an admirable job in helping us work through an admittedly complex integration. **Recommendations to others considering BigMarker:** The best way to judge Big Marker is by trying it out and really exploring the interface and talking to the team. A lot of webinar platforms will promise everything under the sun but fail to deliver in critical areas that can leave you dumbfounded and living with buyer's remorse especially if you've had to sign a year-long contract. Big Marker offers a generous trial and Month to Month options so the risk in trying them out is minimal. **What problems is BigMarker solving and how is that benefiting you?** The user experience is so smooth audience complaints about incompatible technology are a thing of the past which lets me focus 100% of my energy in producing a great presentation. Plus Big Marker's flexibility has allowed me to reconsider how I develop content and how I can engage with users in webinars, videos, and even landing pages. ### 36. BigMarker is a competent webinar solution for businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Ramon M. | Analista de procesos, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2020 **What do you like best about BigMarker?** What I like most about BigMarker is the wide variety of uses it has, from corporate training, webinars, or consulting. It is a versatile and simple tool. Another feature that I like is its support, which is quick to answer and friendly. Also, video conferencing has really stable audio and video. **What do you dislike about BigMarker?** The only thing I dislike is that it is a really expensive product compared to other options on the market, however, all the functions that BigMarker has are not provided by other video conferencing platforms. **Recommendations to others considering BigMarker:** You will surely find really useful tools for your organization in terms of remote working with BigMarker. It is an easy to use and robust platform. I recommend it. **What problems is BigMarker solving and how is that benefiting you?** My organization has been a customer of BigMarker for some time and we are really satisfied with the features of this product. We can easily conduct webinars to provide information about the progress of our business processes to our partners. ### 37. Web conferences are excellent with BigMarker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2020 **What do you like best about BigMarker?** It contains a variety of features for better teamwork: Live chat, voting, screen sharing, and multiple hosts. It contains several plans that contain good full features such as Webinar Marketing to create pages and meeting spaces. BigMarker's automation is more advanced than most Webinar platforms. Cloud, iOS/Android and SaaS mobile are all well implemented in the software **What do you dislike about BigMarker?** Plans start at $79 which doesn't make it as affordable for all companies that are just starting out, and the price keeps going up. Apart from the price I have not seen another important negative aspect **Recommendations to others considering BigMarker:** The configuration of the Webinar series can be a bit complicated for many new users, Yoy could make that process easier. On a couple of occasions I had problems with audio and microphones in the video conferences created. I know that you are constantly updating and improving so I have no doubt that you will improve everything **What problems is BigMarker solving and how is that benefiting you?** The webinars have been used to capacitate us and to have a better performance with the available functions of the program. We hold weekly video conferences to discuss ideas and use the program to record the sessions. We can edit those recorded videos directly on the website and we can also download them to your computer. The support team has helped us on a couple of occasions by answering specific questions about the use of tools ### 38. An application with many tools to create landing pages **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about BigMarker?** Bigmarker is a versatile and powerful tool for marketing campaigns and hosting cloud-based webinars. Among the features that make this software a great tool are options for creating custom landing pages using templates, brochures, chat, surveys, meeting rooms and analysis and reports. I consider it a very complete program that gives the user a lot of functions to handle advertising in a professional way and also has an eye-catching interface, explanatory tutorials and technical support with a short and really effective response time **What do you dislike about BigMarker?** There are some negative points that I would like Bigmarker to improve to compete even more within the marketing software market firstly the price is a bit expensive and you have to analyze very well their offers as some higher cost plans offer the same as a simple one, secondly I would like Bigmarker to allow me to broadcast my webinars through Facebook and other social platforms, the mobile application does not have the best quality and many times the images are very reduced finally the drag and drop data transfer is very slow **Recommendations to others considering BigMarker:** Bigmarker is a really wonderful application for teaching web seminars and creating interactive advertising for customers. Its tools for creating direct access pages are very useful and I fully recommend them for that purpose **What problems is BigMarker solving and how is that benefiting you?** Within my organization the most common function that we give to Bigmarker is to create meeting rooms since it is extremely useful to dictate web seminars another very common function within my organization is the one given by the marketing department which consists of creating personalized landing pages using different types of templates where as well as having the option of creating logos and choosing a color theme to these landing pages people can access from their mobile devices or tablets the truth is that it is quite a fun and dynamic software to work with online advertising ### 39. A great solution for our summit with the best support anyone could ask for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2021 **What do you like best about BigMarker?** The streamlined process provided by the support team. **What do you dislike about BigMarker?** Disliked the lack of support for the Safari browser. **What problems is BigMarker solving and how is that benefiting you?** Providing a multiday, multi-session virtual conference. The greatest benefit is no special software/app required to view and participate. ### 40. Happy to use BigMarker at work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2020 **What do you like best about BigMarker?** It allows you to hold seminars with your employees or customers. It offers a free trial so that the client can be sure to purchase the paid version. The cloud functionality is excellent and very fast to upload and save files. It works well even on limited broadband networks. The bigmarker team continues to add new features that they maintain. It has a lot of intuition and that makes the work faster **What do you dislike about BigMarker?** The cost of the monthly fee is a little high. The event management is a bit complicated to understand at first, the options don't seem to be arranged accordingly. There were connectivity errors on a couple of occasions, but nothing serious. The software is not available in all languages **Recommendations to others considering BigMarker:** It should be a little cheaper so that it can be accessible to more people and thus make the product more popular. Although the technical assistance is very good, it could respond faster. We would like to be able to pay the monthly fee through Paypal **What problems is BigMarker solving and how is that benefiting you?** It has served us well since we were looking for a program that had SaaS implementation. The reports created within the software help to complement the information provided during the seminars. We had connection problems in the seminars using other software but with BigMarker all calls have been made in a stable and fast way. The technical support helped us a lot when we had an important question about the payment ### 41. BigMarker has been a Big Win **Rating:** 4.0/5.0 stars **Reviewed by:** Christa M. | Vice President, Account Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about BigMarker?** BigMarker is very user friendly. Love that you can copy webinars so you’re not constantly entering the same info over and over again for a series. It also saves presenter info which is helpful when we use the same speakers across multiple projects. The built-in reminders are great and the templates are clean and professional. **What do you dislike about BigMarker?** I wish I could format the text a little more. For example, it would be nice to do simple things like bold, italicize, or underline certain text. This hasn’t been a deal-breaker yet, considering the overall ease of use, but would be a major improvement. **What problems is BigMarker solving and how is that benefiting you?** Our speakers and attendees love that they don’t have to download anything to participate in a webinar. We love how fast and easy it is to set up a webinar. The reporting is great, too! Definitely a major improvement over what we were using before, which was flipping back and forth between Adobe Connect (not user friendly) and Zoom (not very polished). ### 42. bigmarker excellent relation cost and quality **Rating:** 3.5/5.0 stars **Reviewed by:** oswin s. | Head of Marketing Department, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2020 **What do you like best about BigMarker?** One of the most amazing things that bigmarker has is that it has technical support in many languages ​​which makes troubleshooting very easy since there is a technician in your native language facilitating communication one of the features that bigmarker has is transmission live on Facebook since I can share my transmission on Facebook and advertise or reminders for the seminars the video transmission has a lot of quality which I love because I have no problems besides the ease of use for both the participants and us presenters **What do you dislike about BigMarker?** We have not had a major problem with bigmarker, it has been very efficient once we wrote to support for a minimal problem and they solved the problem in less than an hour **What problems is BigMarker solving and how is that benefiting you?** We use bigmarker to do weekly and monthly seminars to train our employees in other locations. It helps us to reach all our employees live and that they can access the information without having to move. ### 43. BigMarker is an easy to use virtual meeting solution **Rating:** 4.0/5.0 stars **Reviewed by:** Juan C. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2020 **What do you like best about BigMarker?** The audio quality in BigMarker is very good, even with low internet quality. At conferences the images are really crisp. I like the option to share the screen. Meetings can be viewed in the browser, so there is no need to install applications. BigMarker has many webinar options, for example, Live Webinar, On-Demand Webinar, Live Stream, and more. I can send notifications to my colleagues by email. **What do you dislike about BigMarker?** I have had problems with the mute button, which sometimes has to be clicked several times to return the audio. When updates are carried out, the platform cannot be used correctly. **Recommendations to others considering BigMarker:** If you haven't tried BigMarker yet, I invite you to try the free version. It is an easy to use and low cost platform. **What problems is BigMarker solving and how is that benefiting you?** BigMarker contributes greatly to remote communication between my team members. There are colleagues who work remotely and present the progress of their projects through this platform. It also has a critical role in recruiting. ### 44. Underneath the shiny surface, a lot of issues **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about BigMarker?** The customization options are plentiful and gives you an abundance of settings for webinars, emails, design, including the ability to put metatags and search graph descriptions for SEO purposes. **What do you dislike about BigMarker?** First of all, horrendous customer service. Not only does it take a long time to get a response, but once you get a response, your questions are not even addressed. I've received links to multiple help articles that barely scrape the surface of what I want to achieve, but the support staff makes no effort whatsoever to look at what I want to achieve and address it in a conversation. They seem to be scored based on the numbers of email replies, not actually solving any issues. It gets expensive, and fast. As a small company that wants to own the brand experience, to host the software on a custom domain, you would need to be on an enterprise plan. The number of attendees on the entry tier is low. **What problems is BigMarker solving and how is that benefiting you?** Hosting webinars, with lots of options in terms of staying on-brand design-wise. ### 45. Great product, customer support needs improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Katy F. | Director, Global Events, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about BigMarker?** When making the inevitable switch to more virtual events vs F2F, I was tasked with exploring many different option for a simple webinar service. I ran the gambit. Fortunately found Big Marker which has a clean interface, many attributes and features we need, and is fairly easy for presenters to figure out how to use. Exceptional value for the price. **What do you dislike about BigMarker?** You can tell Big Marker is learning and growing. They have a lot of features, but are lacking a lot as well. I've also been running into instances where an available feature has a bug and isn't working properly. When I first started using Big Marker 2-3 months ago, their support line was top-notch. If they couldn't answer my question or bug immediately, they'd be great about updating me when they could shortly after. Within the past month, customer service is more frustrating than helpful. Every email seems to be answered with a "by the way, we have a "submit new feature" link on our website." Except, I'm not submitting a new feature, I'm asking for help on a broken one. More recently, the customer service reps I've worked with (all seems to be only allowed via email, btw) don't even bother to understand the question asked and reply with something along the lines of "Our team is working on this and will have an update shortly that will fix." Again, not helpful when I'm asking a question which I need them to confirm or answer. I don't know if they're growing so much that they are struggling to keep up with customer service, but it needs a serious improvement. **What problems is BigMarker solving and how is that benefiting you?** We needed a user friendly simple webinar tool, and Big Marker fills that gap. Big Marker is not a replacement for an entire virtual event with sponsors, exhibit halls, breakouts, etc. But has great options for various types of speaker led webinars. ### 46. BigMarker a smart content creation application for prospective customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2020 **What do you like best about BigMarker?** BigMarker is a platform that hosts a number of powerful tools to manage marketing and develop webinars based on the cloud. This feature is more focused on the technology, education and non-profit industries, it has modules that allow professionals to develop custom landing pages using templates, you can even add color and logos to them. Its interface is intuitive and sometimes easy to find the different options, it has many tools that make web conferencing enjoyable and professional as for example it has a bidirectional audio and video, private chat, presentation tools and screen sharing. **What do you dislike about BigMarker?** BigMarker is not the perfect platform I must say that it has some negative points like the price the rate of $ 79.00 per month seems excessive to me, it is not compatible with Mac, it has so many integrations that sometimes it can become confusing, during web conferences the real time chat is slow and poor, you can not perform A/B tests for the landing pages as well as you can not take a content drag and drop easily, the voting polls are not always accurate. **Recommendations to others considering BigMarker:** I can really say that as part of the marketing department in my organization that I recommend BigMarker is a really useful tool to generate publicity, promote events and create campaigns because of its platform that is simple and intuitive, I also recommend it as a tool to give workshops or do web conferences because I consider that is one of the strengths of this application for small businesses I would recommend to investigate much more in their prices to find a plan that fits your budget. **What problems is BigMarker solving and how is that benefiting you?** My organization has made extensive use of BigMarker as a webinar tool, for developing landing pages and web conferencing, as a web conferencing tool we have trained staff in multiple areas thanks to its image quality, sound and presentation tools, developing landing pages has also been of great help to professional editors in the sales and marketing department to create really successful campaigns through email and social networks. ### 47. Rock steady stream, excellent user experiences. **Rating:** 5.0/5.0 stars **Reviewed by:** Juergen K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about BigMarker?** streaming quality user experiences support **What do you dislike about BigMarker?** The whiteboard function should allow interaction to the attendees without being a presenter. **What problems is BigMarker solving and how is that benefiting you?** We use the platform for or internal virtual training events as well as for marketing announcements. ### 48. BigMarker is the ideal marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about BigMarker?** BigMarker is a cloud-based marketing and hosting platform that excels in video conferencing and webinars, simplifying all types of communication with various companies. It allows them to offer diverse training in marketing, providing a broad and highly effective learning field. The platform includes over 500 software integrations, such as Salesforce and Mailchimp, ensuring smooth operation during webinars or video conferences between customers or partners. **What do you dislike about BigMarker?** It is difficult to find something I dislike or am against with this tool as it is extensively useful. However, one of the main obstacles that Bigmarker presents is the cost it offers for its webinar and video conference services. It is important to note that this platform includes a synchronization system with desktop computers, making any type of seminar accessible through a mobile device to achieve extensive communication with various participants. **Recommendations to others considering BigMarker:** The main recommendation I will present for this tool is to make an adjustment in its download and application system for desktop devices, in order to maintain a wider range of communication, providing a great benefit to companies that wish to implement this tool among their preferred tools for internal use. **What problems is BigMarker solving and how is that benefiting you?** Bigmarker began to be implemented within our industry as it meets the communication characteristics that the company needs to keep constantly informed among the various customers, employees, and partners of the company. With Covid-19, we have opted for a continuous communication platform that offers a high quality of customization when it comes to addressing various topics within the company. ### 49. A platform with different types of Webinar, including streaming for Facebook and YouTube **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar V. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2020 **What do you like best about BigMarker?** It has plans with balanced prices according to the number of participants. With BigMarker you can create different types of Webinar, but without a doubt the most interesting thing is that it is compatible with Facebook and YouTube to broadcast live. You can also record meeting rooms for later listening. It also integrates very well with applications like Dropbox. **What do you dislike about BigMarker?** Sometimes guests do not receive email notifications, especially if their email provider is Outlook. **Recommendations to others considering BigMarker:** If you are interested in experiencing the benefits of virtual meetings, I would suggest using BigMarker because it is not expensive software and is easy to use. Also, I find it very useful to integrate with applications such as Dropbox or Google Analytics. **What problems is BigMarker solving and how is that benefiting you?** I am in charge of the projects schedule of my company, so I use BigMarker to attend and organize meetings of the project advances or developments in general that are presented to us. With this software we experienced advantages of virtual meetings, so we significantly improve our productivity and also strengthen relationships as a team. It was also great that this platform allowed us to record meetings. ### 50. Effective, accessible and practical order. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2020 **What do you like best about BigMarker?** Bigmarker is for everyone who wants to establish an effective alternative order, accessible and practical, a software which gathers together with various integrations a wide variety of strategic knowledge linked to the combination of tools for the conformation of a prudent and focused marketing system, which can easily grant an optimal working relationship that enhances the activation of interpretative mechanisms of the market. **What do you dislike about BigMarker?** Of bigmarker I must say that its campaign segmentation does not contain programmatic power, making the coding provided to find the best possible advertising results more vulnerable, which represents for the company a considerable delay in its execution of truthful and formidable content, causing certain errors that harm the company to a great extent, limiting its professional management capabilities. **Recommendations to others considering BigMarker:** After having benefited from innovative programming such as bigmarker, I could see reflected the management so infallible that contains this software incorporated into its programming, which leads you to achieve the greatest results related to advertising marketing, where you can benefit in full all who manage their operations with this sales support, making it easier the acceptable response of users to the management of this software. **What problems is BigMarker solving and how is that benefiting you?** To equip my programming of maketing, I started using bigmarker, because its impeccable system of regulation, conformation and progressive activation of solvency of digital administration, has developed in my company extraordinarily good results, where thanks to this system I can convince everyone who enters my company to buy some of our products offered, ensuring an acceptance of increased productivity and sustainable consolidation of sales. ## BigMarker Discussions - [Are there any plans to Integrations with webhook](https://www.g2.com/discussions/are-there-any-plans-to-integrations-with-webhook) - 3 comments, 2 upvotes - [What is BigMarker used for?](https://www.g2.com/discussions/what-is-bigmarker-used-for) - 1 comment - [View BigMarker pricing details and edition comparison](https://www.g2.com/products/bigmarker/reviews?cid=139%3Flanguage_id%3D1492&page=7§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+19%3A43%3A37+-0500&secure%5Bsession_id%5D=382e7359-57e1-4e14-bc67-5e17d51aaed2&secure%5Btoken%5D=a0bafd55b569282dafc0e79a1e04e9ad1dd61ecc6f34b6acf5d9c96f570eacd3&format=llm_user) ## BigMarker Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[Iterable](https://www.g2.com/products/iterable/reviews) - [Kollective](https://www.g2.com/products/kollective/reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [MemberClicks](https://www.g2.com/products/personify-corp-memberclicks/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## BigMarker Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **At-Event Tools** - Business Card Scanner - Notetaking - Device Rental **Host Tools** - Branding - Role-based Access - Recording **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Software Options** - Hosted Platform - Social Media Stream - Multi-Platform Streaming - Embeddable **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Post-Event Tools** - Lead Follow-Up - Lead Analysis - Interaction History **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Audience Tools** - Live Rewind - Live Chat - Pause **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture - AI-Powered Matchmaking **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Software Offerings** - Web Portal - Mobile Application - Integrations & APIs **Post-Event Tools** - Event Analytics - Attendee Reports **Registration** - Event creation - User registration process - Mobile check-in **Streamer Tools** - Highlight Clips - Video Archive - Analytics - Monetization Options **Software Type** - Mobile - Browser Application - Desktop Application **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Integrations** - Social Media Integration - Software Integrations **Agentic AI - Live Stream** - Cross-system Integration - Adaptive Learning **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Lead Retrieval** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top BigMarker Alternatives - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (913 reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (381 reviews) - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) - 4.2/5.0 (793 reviews)