It's been two months since this profile received a new review

Karen C.

Director, Talent Development

Mid-Market (51-1000 emp.)

5/16/2019

"Exceptional coaching for our most critical leaders"

5/5

Describe the project or task NewLevelWork helped with:

We've hired BetterManager to provide 1:1 coaching for all of our leaders, from Senior Managers through VPs. It's our most valuable investment in our leadership bench to increase the leadership and management skills of this critical cohort. Review collected by and hosted on G2.com.

What do you like best about NewLevelWork?

The quality of coaches is second-to-none. Our leaders have access to a exceptional resource and feel valued and invested in. Many of our leaders have not had this type of support before, and they benefit tremendously from getting help solving problems in real time, in focusing on their known areas for growth, and being held accountable to someone to address these areas. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

The relationship of the coach and coachee is paramount in the success of the engagement. Our leaders aren't always forthcoming if they don't think it's a good fit, and we don't have direct visibility into the interactions. Review collected by and hosted on G2.com.

What problems is NewLevelWork solving and how is that benefiting you?

We're seeing improvements--anecdotally from the leaders and their direct reports--in management skills, prioritization, focus, and leadership. Review collected by and hosted on G2.com.

NewLevelWork Reviews & Product Details

New Level Work (formerly BetterManager) provides a 100% virtual leadership development platform that offers a unique combination of one-on-one coaching, group training, and technology that allows you to scale the best of executive leadership development to all levels of managers in all locations across the world in a manner that truly impacts day-to-day manager performance.

Seller

NewLevelWork

Discussions

NewLevelWork Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified)

Overview by

Oliver Waller

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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NewLevelWork Reviews (49)

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Robert L.

Assistant Relationship Manager Payments

Enterprise (> 1000 emp.)

2/13/2025

"leadership development"

4/5

What do you like best about NewLevelWork?

can help organizations foster innovation, enhance engagement, boost productivity, and develop a strong leadership pipeline Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

Few things can be improved: integration, using frequency, number of features. These improvements could help New Level Work stay competitive and provide even greater value to their clients. Review collected by and hosted on G2.com.

Verified User in International Trade and Development

Mid-Market (51-1000 emp.)

2/15/2025

"Productive"

3.5/5

What do you like best about NewLevelWork?

Productive tool to pipeline projects and leadership to the organization Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

Only ok integration and number of features Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

2/13/2025

"Great service if you can afford it"

1/5

What do you like best about NewLevelWork?

expertise, professionalism, customer service Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

prices, they are a bit expensive compared to industry Review collected by and hosted on G2.com.

Sabrina S.

Senior Managing Director

Enterprise (> 1000 emp.)

5/31/2023

"Coaching that has evolved with my career"

5/5

What do you like best about NewLevelWork?

BetterManager supports both short and long-term growth. Throughout coaching, I have been anchored in my professional aspirations as well as where I need to grow to be successful with what I am managing today. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

To be honest - I have not found something I have disliked! Review collected by and hosted on G2.com.

What problems is NewLevelWork solving and how is that benefiting you?

Wendy has provided me with coaching for over 10 years. Having guided me through a transition between industries, into and out of public service, and into various leadership roles, Wendy has supported my growth into an empathetic, but firm leader and colleague. I am a results-driven professional athlete because of how she has coached and supported me. Review collected by and hosted on G2.com.

Kate M.

Small-Business (50 or fewer emp.)

6/27/2023

"Great service!"

4/5

What do you like best about NewLevelWork?

The 1:1 unique support tbh a coach can provide you vs generic trainings. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

Sometimes can be hard to articulate what exact issues or problems are if you are a novice - having some basics on the front end could help Review collected by and hosted on G2.com.

Response from Federico Rivera of NewLevelWork

edit

We appreciate your feedback and for sharing your perspective on ways we can better serve less experienced leaders in the future. It is great to hear the positive impact of your 1:1 coaching and that you feel more equipped to support your team as well as manage up more effectively!

Verified User in Venture Capital & Private Equity

Small-Business (50 or fewer emp.)

5/3/2023

"Mentee Experience"

5/5

What do you like best about NewLevelWork?

BetterManager starts by collecting a wide range of feedback to assess areas of strength and weakness which sets the foundation for improvement. During 1:1 coaching sessions, the highly experienced coaches drill down into specific challenges you are facing, use various frameworks to think through these situations, and provide tactical advice and feedback that can is immediately actionable. The coaches are fantastic at maintaining continuity between sessions, building upon the knowledge the coachee is accumulating, and continuing to deliver value over time. The supporting content that is provided between lessons is also highly relevant and effective method of reinforcement and also serves as a helpful future reference. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

There is truly nothing I disliked about the BetterManager experience. Review collected by and hosted on G2.com.

Recommendations to others considering NewLevelWork:

Highly recommended BetterManager to any company that is looking for an extremely high-impact form of management training at any level. Review collected by and hosted on G2.com.

What problems is NewLevelWork solving and how is that benefiting you?

Providing managers of all levels the knowledge and skills to effectively lead people, build cohesive and productive teams, and navigate interpersonal situations in the workplace. Review collected by and hosted on G2.com.

Cara-Lyn G.

Enterprise (> 1000 emp.)

5/31/2023

"Creative partnership towards total empowerment"

5/5

What do you like best about NewLevelWork?

My coach is incredible, and my two CSMs are fantastic. Shout out to John, Sam, and Rafael! Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

I would like prompts to be provided for our managers of managers to help them know more about their directs coaching program. Keeping the managers of the participants included more builds better buy-in. Review collected by and hosted on G2.com.

MEG D.

Chief People Officer

Mid-Market (51-1000 emp.)

5/11/2023

"An Extension of our Learning and Development team..."

5/5

What do you like best about NewLevelWork?

BetterManager partners well with us to tailor learning and development solutions that feel very aligned with our culture and global business needs. The coaches and facilitators are excellent and have been able to build relationships with our people managers - the feedback is that they feel like trusted personal advisors. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

I dont have any significant complaints about the service or support. It really is pretty excellent. Review collected by and hosted on G2.com.

Tara M.

CEO

Mid-Market (51-1000 emp.)

5/4/2023

"A life-changing experience"

5/5

What do you like best about NewLevelWork?

It's a smooth and easy process from start to finish. I love the dashboards with metrics! Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

There's nothing to dislike! I appreciate the team so much. Review collected by and hosted on G2.com.

Recommendations to others considering NewLevelWork:

Your team will view this as an investment in them -- but it's also a payoff for your organization. Review collected by and hosted on G2.com.

What problems is NewLevelWork solving and how is that benefiting you?

BetterManager helps turns managers into leaders. Their team works with individuals and groups to get a team on the same page about how to move an organization forward. It helps people battle imposter syndrome, think strategically, and make a difference. Review collected by and hosted on G2.com.

Patrik F.

Enhetschef

Enterprise (> 1000 emp.)

5/5/2023

"Great way to grow"

5/5

What do you like best about NewLevelWork?

The way my coach really engaged in me as a leader. She helped me see my strengths in a way no manager of mine has done before. Review collected by and hosted on G2.com.

What do you dislike about NewLevelWork?

I cant find anything. I think this program is so well done. Review collected by and hosted on G2.com.