# NewLevelWork Reviews **Vendor:** NewLevelWork **Category:** [Career Management Software](https://www.g2.com/categories/career-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 50 ## About NewLevelWork New Level Work (formerly BetterManager) provides a 100% virtual leadership development platform that offers a unique combination of one-on-one coaching, group training, and technology that allows you to scale the best of executive leadership development to all levels of managers in all locations across the world in a manner that truly impacts day-to-day manager performance. ## NewLevelWork Pros & Cons **What users like:** - Users praise NewLevelWork for its **enhanced productivity** in managing projects and guiding organizational leadership effectively. (1 reviews) **What users dislike:** - Users desire improvements in **integration and feature management** , indicating the complexity hinders the overall experience. (1 reviews) - Users find NewLevelWork to be **a bit expensive compared to industry standards** , impacting overall value perception. (1 reviews) - Users note that **improvements are needed** in integration, feature variety, and usage frequency for NewLevelWork. (1 reviews) - Users note **limited customization options** in NewLevelWork, suggesting improvements for better integration and feature variety. (1 reviews) - Users note that **limited features** restrict New Level Work's competitiveness and overall value to clients. (1 reviews) - Limited Integration (1 reviews) ## NewLevelWork Reviews ### 1. leadership development **Rating:** 4.0/5.0 stars **Reviewed by:** Robert L. | Assistant Relationship Manager Payments, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about NewLevelWork?** can help organizations foster innovation, enhance engagement, boost productivity, and develop a strong leadership pipeline **What do you dislike about NewLevelWork?** Few things can be improved: integration, using frequency, number of features. These improvements could help New Level Work stay competitive and provide even greater value to their clients. **What problems is NewLevelWork solving and how is that benefiting you?** skills development ### 2. Productive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2025 **What do you like best about NewLevelWork?** Productive tool to pipeline projects and leadership to the organization **What do you dislike about NewLevelWork?** Only ok integration and number of features **What problems is NewLevelWork solving and how is that benefiting you?** Pipeline of projects to organization ### 3. Great service if you can afford it **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about NewLevelWork?** expertise, professionalism, customer service **What do you dislike about NewLevelWork?** prices, they are a bit expensive compared to industry **What problems is NewLevelWork solving and how is that benefiting you?** leadership succession, finding the right talent to develop ### 4. Coaching that has evolved with my career **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina S. | Senior Managing Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about NewLevelWork?** BetterManager supports both short and long-term growth. Throughout coaching, I have been anchored in my professional aspirations as well as where I need to grow to be successful with what I am managing today. **What do you dislike about NewLevelWork?** To be honest - I have not found something I have disliked! **What problems is NewLevelWork solving and how is that benefiting you?** Wendy has provided me with coaching for over 10 years. Having guided me through a transition between industries, into and out of public service, and into various leadership roles, Wendy has supported my growth into an empathetic, but firm leader and colleague. I am a results-driven professional athlete because of how she has coached and supported me. ### 5. Great service! **Rating:** 4.0/5.0 stars **Reviewed by:** Kate M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about NewLevelWork?** The 1:1 unique support tbh a coach can provide you vs generic trainings. **What do you dislike about NewLevelWork?** Sometimes can be hard to articulate what exact issues or problems are if you are a novice - having some basics on the front end could help **What problems is NewLevelWork solving and how is that benefiting you?** Helping me support my staff and also manage up **Official Response from Federico Rivera:** > We appreciate your feedback and for sharing your perspective on ways we can better serve less experienced leaders in the future. It is great to hear the positive impact of your 1:1 coaching and that you feel more equipped to support your team as well as manage up more effectively! ### 6. Mentee Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about NewLevelWork?** BetterManager starts by collecting a wide range of feedback to assess areas of strength and weakness which sets the foundation for improvement. During 1:1 coaching sessions, the highly experienced coaches drill down into specific challenges you are facing, use various frameworks to think through these situations, and provide tactical advice and feedback that can is immediately actionable. The coaches are fantastic at maintaining continuity between sessions, building upon the knowledge the coachee is accumulating, and continuing to deliver value over time. The supporting content that is provided between lessons is also highly relevant and effective method of reinforcement and also serves as a helpful future reference. **What do you dislike about NewLevelWork?** There is truly nothing I disliked about the BetterManager experience. **Recommendations to others considering NewLevelWork:** Highly recommended BetterManager to any company that is looking for an extremely high-impact form of management training at any level. **What problems is NewLevelWork solving and how is that benefiting you?** Providing managers of all levels the knowledge and skills to effectively lead people, build cohesive and productive teams, and navigate interpersonal situations in the workplace. ### 7. Creative partnership towards total empowerment **Rating:** 5.0/5.0 stars **Reviewed by:** Cara-Lyn G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about NewLevelWork?** My coach is incredible, and my two CSMs are fantastic. Shout out to John, Sam, and Rafael! **What do you dislike about NewLevelWork?** I would like prompts to be provided for our managers of managers to help them know more about their directs coaching program. Keeping the managers of the participants included more builds better buy-in. **What problems is NewLevelWork solving and how is that benefiting you?** Meeting managers where they are. In a start-up environment, the pace of change is extreme, and managers need to have a thought partnership to learn and grow at the pace that works best for them. This program has helped to meet these challenges. ### 8. An Extension of our Learning and Development team... **Rating:** 5.0/5.0 stars **Reviewed by:** MEG D. | Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about NewLevelWork?** BetterManager partners well with us to tailor learning and development solutions that feel very aligned with our culture and global business needs. The coaches and facilitators are excellent and have been able to build relationships with our people managers - the feedback is that they feel like trusted personal advisors. **What do you dislike about NewLevelWork?** I dont have any significant complaints about the service or support. It really is pretty excellent. **What problems is NewLevelWork solving and how is that benefiting you?** We use BetterManager to build a common leadership framework throughout the company - and to provide individual coaching support to our people management and hi-potential employees - without augmenting our internal L&D headcount. ### 9. A life-changing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tara M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about NewLevelWork?** It's a smooth and easy process from start to finish. I love the dashboards with metrics! **What do you dislike about NewLevelWork?** There's nothing to dislike! I appreciate the team so much. **Recommendations to others considering NewLevelWork:** Your team will view this as an investment in them -- but it's also a payoff for your organization. **What problems is NewLevelWork solving and how is that benefiting you?** BetterManager helps turns managers into leaders. Their team works with individuals and groups to get a team on the same page about how to move an organization forward. It helps people battle imposter syndrome, think strategically, and make a difference. ### 10. Great way to grow **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik F. | Enhetschef, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about NewLevelWork?** The way my coach really engaged in me as a leader. She helped me see my strengths in a way no manager of mine has done before. **What do you dislike about NewLevelWork?** I cant find anything. I think this program is so well done. **Recommendations to others considering NewLevelWork:** I recommend all managers to do this, but you have to be ready to change and have a open mind. **What problems is NewLevelWork solving and how is that benefiting you?** They help you find your strengths and weaknesses and also to find the way to grow. ## NewLevelWork Discussions - [What is BetterManager used for?](https://www.g2.com/discussions/what-is-bettermanager-used-for) - 1 comment - [View NewLevelWork pricing details and edition comparison](https://www.g2.com/products/newlevelwork/reviews/newlevelwork-review-2177927?section=pricing&secure%5Bexpires_at%5D=2026-05-04+03%3A38%3A49+-0500&secure%5Bsession_id%5D=f2d5400a-0eb9-496c-a45d-aa4db5672c8b&secure%5Btoken%5D=cf6b77f344a4b01326a64445700109acf5e90df0fcacadf768063c36be0339fa&format=llm_user) ## NewLevelWork Features **Platform Basics** - Reporting - Interoperability - Performance **Administration** - Scheduling - Payment Processing - Invoicing **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content ** - Employee Tracking - Employee Development - Career Development **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Payment - Portal - Integrations **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top NewLevelWork Alternatives - [Workhuman Social Recognition](https://www.g2.com/products/workhuman-social-recognition/reviews) - 4.7/5.0 (2,379 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,336 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.7/5.0 (3,928 reviews)