G2

Martina M.

Director of Operations

Mid-Market (51-1000 emp.)

8/5/2025

"Video Analytics Software for Retail Store"

5/5

What do you like best about BestCity AI?

The Customer Engineer at BestCity AI visited our retail store and integrated the software into our CCTV in a very short time. Their customer support time is great, very easy to use the dashboard, and get alerts with full of features related to security. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

As of now we don't have any complaints with BestCity AI, will review once anything arises. Review collected by and hosted on G2.com.

What problems is BestCity AI solving and how is that benefiting you?

BestCity AI helped our store with reduce theft, monitor foot traffic, and optimize in-store operations using its AI-powered video surveillance platform. It used existing CCTV infrastructure with real-time AI detection like shoplifting alerts, loitering detection, staff-customer interaction analysis, and emergency incident tracking. As a result, we reduced loss prevention costs and improved customer safety. Review collected by and hosted on G2.com.