G2

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/22/2026

"Great Platform, Even Better Support"

5/5

What do you like best about Beast Insights?

Honestly, one of the biggest things we love is the team. They are always extremely helpful and willing to actually dive into our data with us. They’ll point out things we may have missed, help us understand what we’re seeing, and give us recommendations based on the data. That level of hands-on support is a huge part of the value for us and makes the platform feel like more than just another software tool.

We also really love how easy the platform is to use and the overall UI. There’s a lot of information available, but it’s presented in a way that makes it easy to navigate and understand. The AI chatbot is another feature we use a lot because it makes it much easier to break down our data and get answers without having to dig through everything ourselves.

The integrations are also a big plus for us. Being able to connect all of our CRMs, chargeback providers, and other systems gives us a much more complete picture of what’s happening across the business. We especially love being able to track cohort data back to when the transactions actually happened, because it gives us a much better understanding of customer and transaction performance over time.

There are also so many useful features built into the platform, from routing and MID reconciliation to all the reporting and data analysis in between. Having everything in one place makes managing and reviewing our processing data significantly easier.

On top of all that, we feel the pricing is very fair for what we’re getting. Between the platform itself, the integrations, the data visibility, the AI tools, and especially the support from the team, it provides a lot of value for us. The combination of the technology and the people behind it is really what stands out the most. Review collected by and hosted on G2.com.

What do you dislike about Beast Insights?

Honestly, there isn’t really anything we dislike about the platform at this point. We’ve had a great experience with both the tool and the team. There are always small things that can be improved with any software, but nothing that stands out as a significant downside for us. The team is also very responsive to feedback, which makes it easy to bring up anything we’d like to see added or improved. Review collected by and hosted on G2.com.

What problems is Beast Insights solving and how is that benefiting you?

It gives us one place to actually understand what’s happening across our payment processing instead of having to piece everything together from different CRMs, MIDs, chargeback providers, and spreadsheets. Being able to track cohorts back to when the transactions happened, reconcile our MIDs, monitor routing, and break down our data helps us make much better decisions.

It also saves us a lot of time because we don’t have to manually dig through everything to find issues or trends. The team is a huge part of this as well — they’ll dive into our data with us, catch things we may have overlooked, and give us recommendations on what we should be looking at.

Overall, it gives us much better visibility into our business, helps us identify problems and opportunities faster, and makes managing our payment operations much more efficient. Review collected by and hosted on G2.com.