# Backupify Reviews **Vendor:** Kaseya **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.2/5.0 **Total Reviews:** 190 ## About Backupify Reliable, automated, secure Microsoft 365 and Google Workspace backup from the cloud-to-cloud experts who started it all. Backupify makes it easy to recover emails, files, sites and Teams from all forms of data loss including accidental or malicious deletion, canceled employee accounts and ransomware - all from an easy to use web dashboard. Now protecting over 4.5 million enterprise users from software tech companies to school staff and students. ## Backupify Pros & Cons **What users like:** - Users appreciate the **reliability** of Backupify, ensuring automatic backups for invaluable data with peace of mind. (2 reviews) - Users appreciate the **straightforward and easy-to-use interface** of Backupify, ensuring seamless data backup with peace of mind. (2 reviews) - Users value the **reliable backup frequency** of Backupify, ensuring peace of mind for their important data. (1 reviews) - Users value the **seamless and automatic backup** provided by Backupify, ensuring peace of mind for invaluable data. (1 reviews) - Users appreciate the **seamless and automatic backups** of Backupify, ensuring invaluable data is protected with redundancy. (1 reviews) - Users appreciate the **ease of use** of Backupify, noting its straightforward interface and seamless implementation. (1 reviews) - Users value the **reliability and effectiveness** of Backupify as a solid backup solution that meets expectations. (1 reviews) **What users dislike:** - Users face **billing issues** with Backupify, finding it tedious to update payment information and access settings. (1 reviews) - Users find the **difficult setup** for Backupify frustrating, especially for Legacy customers navigating billing and settings. (1 reviews) - Users find Backupify **lacking essential features** , like intuitive billing updates and self-service options for a better experience. (1 reviews) - Users highlight the **lack of backup** for Teams chats and Exchange Archive mailboxes, limiting data security. (1 reviews) - Users experience **login issues** that complicate accessing settings and billing updates, detracting from their overall satisfaction. (1 reviews) - Users face **poor interface design** that complicates simple tasks, making navigation and settings access frustrating. (1 reviews) - Pricing Issues (1 reviews) - Storage Limitations (1 reviews) ## Backupify Reviews ### 1. Easy Setup and Peace of Mind Backups, Though Pricey Under Kaseya **Rating:** 3.5/5.0 stars **Reviewed by:** Mitch C. | Help Desk Technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Backupify?** It was easy to use and setup. And it gave peace of mind knowing emails and onedrive is backed up. **What do you dislike about Backupify?** Its a little pricey and now its owned by Kaseya and not as great. **What problems is Backupify solving and how is that benefiting you?** It was solving the issue we had of keeping emails, onedrive and sharepoint backed up. ### 2. Excellent Backup for Google Workspace **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph J. L. M. | Customer Support Manager, Computer Hardware, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Backupify?** I have used this service for years and am somewhat happy. I always like having plenty of redundancy and this service provides it. All of my Workspace data which is invaluable to me is seamlessly and automatically backed up. This provides peace of mind should anything ever happen where something happened to my Google data. I have over 15years of really indispensable records and documents. **What do you dislike about Backupify?** Datto purchased Backupify in 2014 and I was a customer prior to that, so I am a Legacy customer. The Login process for Legacy customers and getting to settings is harder than it should be and not necessarily intuitive. I have been prompted to make billing updates in the last couple of months and found it tedious to access the area I need to enter. Update now Backupify is owned by Kaseya, and even more challenges with simple things like upgrading credit card information, which can not be done online. I would enjoy seeing BtoC customers treated a little better. It would seem to me that making more features self-service features would lower costs **What problems is Backupify solving and how is that benefiting you?** If all of my data disappeared from my Workspace account it would have a very significant and detrimental effect. There are documents, records, letters, emails, and other data that are saved there that I do not otherwise have copies of. That is a little concerning so Backupify provides me a redundant system to make sure that all of my Workspace data is never lost and I have solid retrievable backups. It is also automated so no cumbersome process to follow. ### 3. Great M365 Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | vCIO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Backupify?** We have used Backupify to protect thousands of our client's email accounts (including our own) over the past several years and it has always been there when we need it the most. As mentioned in my first review, it is simple to use and train our team on. **What do you dislike about Backupify?** I would still like to see added flexibility in our ability to create a backup schedule more than 3x per day. (Or at least customize the 3 times per day.) **What problems is Backupify solving and how is that benefiting you?** We can backup customer email accounts and one drive data and sleep well at night knowing that Datto's reliable service has us covered. ### 4. Very easy to use service **Rating:** 3.5/5.0 stars **Reviewed by:** Steve M. | IT Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Backupify?** Makes it easier to back up the entire org from a single point. It was simple to install as an admin for the entire org but you do have to have at least one user that is a member on a shared drive so it can be backed up! Their Customer support is usually pretty responsive. **What do you dislike about Backupify?** The interface does not show folder hierchy properly so it makes finding files a little harder but its good for the price **What problems is Backupify solving and how is that benefiting you?** We needed a vender that could backup Google Workspace ### 5. Great product for reliable backups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Backupify?** The interface hasn't changed much and continues to be straightforward and easy to use. **What do you dislike about Backupify?** Adding a link to account information to get invoices, billing history, would be nice. **What problems is Backupify solving and how is that benefiting you?** We didn't have a way to backup our Office 365 tenant until now. We have had to do many restores from Backupify, and they have been straightforward and successful every time. ### 6. Simple, Consistent, Effective **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Senior Security and Delivery Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Backupify?** I have used several, probably 6 or 7 backup systems before finding Backupify. I was an IT Director at the time, and now I consult full time. Well, Backupify is always in my recommendations for backups. Implementation couldn't be easier, and managing it, what little there is to manage, is even simpler than getting started. They do backups, consistency checks, and the dashboards let you know if something didn't happen or failed with simple red, yellow, and green indicators. I've now integrated it across dozens of environments, and it takes the same 10-15 minutes each time. I've only contacted customer support 2x...in the 6+ years I've been using it. They've been very helpful, but the need to contact them is minimal because the product works just that well. **What do you dislike about Backupify?** No SSO with M365. I've been told its on the roadmap for the last 3 years...I've not yet seen even a beta. I see they got the KaseyaOne SSO done super quickly after the merger. That's frustrating. **What problems is Backupify solving and how is that benefiting you?** It makes M365 backup management a non-issue. It really is that simple. ### 7. The product is mostly fine, the accounts team are not **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Backupify?** The product largely works fine, the support experience is fine, accounts are terrible Note - it does NOT back up exchange in-place archives which is a big negative **What do you dislike about Backupify?** The account management experience is poor, it is the worst experience of any of my current suppliers 1) They always call at 3am in the morning, ignoring the timezone I am in. The one time I picked up and asked them to email me instead of calling, they said OK, but never emailed me. 2) They always chase you for unpaid invoices, which you have actually paid 3) They don't actually send you invoices when they are SUPPOSED to send them, resulting in unknown/unpaid invoices 4) They don't respond when you email them 5) It is very hard to find a way to contact them **What problems is Backupify solving and how is that benefiting you?** Office365 backup - sharepoint, exchange, onedrive ### 8. Quick and easy SaaS data protection **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Backupify?** Backupify is easy to set up and install. Once installed, it pretty much just works. It grabs backups three times a day of data in Office 365 or Google Workspace. **What do you dislike about Backupify?** EDIT: There is no longer "unlimited" data included. You get 100gb per user pooled across all your accounts. The interface is a little slow to respond, especially when you have a large number of customers or a large number of mailboxes. I also wish that there was support for other platforms like Dropbox or Box. Backupify does not backup data in Exchange Archive mailboxes, which generally isn't a problem unless you migrate data directly into the archive mailboxes. **Recommendations to others considering Backupify:** The price-point of Backupify makes it competitive with Google Archive mailboxes and is an easy way to keep user data without keeping an account active. The same is true for Microsoft 365 accounts, especially if the mailbox is too large to be a shared mailbox. One caveat is that data in Exchange Archive mailboxes are not backed up. This generally isn't a problem since that data usually hits the inbox first (where it is properly backed up) before it is moved to the archive box. The only issue is if you are migrating data directly into an archive mailbox, then it is never grabbed by the backup engine. **What problems is Backupify solving and how is that benefiting you?** With the shared responsibility model of cloud providers, we always tell our customers that they need a backup to protect their data from themselves. Google and Microsoft won't keep backups beyond a certain period, while Backupify has an infinite retention model. ### 9. Backupify for Gsuite **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Backupify?** Great product. Setup of backup policy is easy and the user interface is clean and simple. We have been with Backupify for about 8 years now and I have had no issues with it. **What do you dislike about Backupify?** Keyword seach is limited if your trying to find emails based on keywords. **Recommendations to others considering Backupify:** If your looking for a backup/archive solution for Gsuite, this is the product you need. **What problems is Backupify solving and how is that benefiting you?** As a real esate company we are mandated by the state of NC to archive 3 years of emails. We have had to use the Backupify backups for several litigation's after an agent has left the company. ### 10. Robust solution which stands the test of time **Rating:** 4.0/5.0 stars **Reviewed by:** Ollie B. | CEO & Founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Backupify?** Something we have used for years and is always reliable. We don't need to think about it to rely on it. We love the ability to go back over different Google files and versions to pick out the very one we'd lost previously - it has got us out of a pickle quite a few times! **What do you dislike about Backupify?** Not many downsides, but probably the interface is looking a bit tired and could do with an overhaul. The UX is a bit clunky but does the job. **What problems is Backupify solving and how is that benefiting you?** Means we dont need to stress about file backups and storage. ## Backupify Discussions - [What is Datto Backupify used for?](https://www.g2.com/discussions/what-is-datto-backupify-used-for) - 1 comment - [View Backupify pricing details and edition comparison](https://www.g2.com/products/backupify/reviews/backupify-review-7401257?section=pricing&secure%5Bexpires_at%5D=2026-05-07+12%3A37%3A22+-0500&secure%5Bsession_id%5D=5f1294c4-0d61-4246-99bb-bc411bba1f03&secure%5Btoken%5D=84b119e058121b082806dab446a0fff93193f9bb214d617c72186ead4cf951c7&format=llm_user) ## Backupify Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Platform Basics** - Reporting - Management **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Storage Formats **Compatibility ** - SaaS Application Variety - Storage Formats **Platform Data** - Dashboard - Storage Insights **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Platform Additional Functionality** - Cloud - Security and Authentication - Bulk User Management **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Office 365 Management** - Cross-system Integration **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Backupify Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (715 reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (417 reviews)