The interaction that you get with the bot doesn't feel too robotic, responses are accurate and can save a lot of time and resources for customers with simple questions. The tool is very easy to set and to implement. Review collected by and hosted on G2.com.

Not a dislike, but you have to be very careful when adding the description, services, and rules. Give as many details as possible for better interaction but watch out that there aren't any discrepancies or redundancies as this may result in giving mixed information to the customer. Review collected by and hosted on G2.com.