G2

ganapathy n.

CloudOps

Information Technology and Services

Mid-Market (51-1000 emp.)

7/24/2026

"Centralized AWS Management Made Easy with Session Manager and Patch Automation"

5/5

What do you like best about AWS Systems Manager?

AWS Systems Manager is a single platform for centralized management of our entire AWS infrastructure. Using Systems Manager, we can automate many of our day-to-day tasks.

The thing I liked most in AWS Systems Manager is Session Manager. This feature allows us to access a server without needing to open any ports or use key-based access, which helps keep everything private and secure. It also includes a feature called Patch Manager; with this, we can patch the OS across all our servers without needing to log in to each one. This saves a lot of time and reduces the hassle.

Setup is also very easy: we just need to install the SSM agent and assign the required roles and policies. It not only automates tasks, but it also understands our setup and gives recommendations on which patches we should actually install. Review collected by and hosted on G2.com.

What do you dislike about AWS Systems Manager?

Although setting up and using AWS systems manager is very easy but sometime you might have a use to have access to a private ec2 instance where it wont have connectivity to internet in such case we need to create a private endpoint to Systems manager and configure the route by also ensuring the server already have SSM agent installed and have required policy this setup might feel little overwhelming for newcommers but AWS has lot of learning materials available to overcome this even though it never usuallly came up with any problem but sometimes troubleshooting might also get tricky. UI also is enriched with features which might be confusing at the beginning Review collected by and hosted on G2.com.

What problems is AWS Systems Manager solving and how is that benefiting you?

AWS Systems Manager helps in solving a lot issues it provide a single platform for all tasks which reduce the overhead issues. It is very useful in patching especially in infrastructure with large number of servers it automates patching without the need to access them from a single console. Gaining private and secure access to the server without the need to open any critical ports and key access helps in improving the secuirty posture and better management. Review collected by and hosted on G2.com.