MD Melissa D. Content Strategist Small-Business (50 or fewer emp.) 11/10/2022 More Options - "The product is great, and their customer service team is phenomenal" 5/5 What do you like best about Avaza? Avaza is streamlined, simple to use and accessible. Their invoicing system is easy and interfaces with Quickbooks properly to ensure our books are correct, which has been a problem with other systems. And their customer service team is incredible - I have brought them some complex problems, and they always go above and beyond to tackle and fix the issue quickly. They are patient, even when I ask ridiculously obvious questions, and are kind, dropping the tech jargon to simplify explanations. We tried multiple systems before we settled on Avaza, but their features and awesome help team won us over - and we're happy they did! Review collected by and hosted on G2.com. What do you dislike about Avaza? I dislike that when you search in external contacts, you have to spell the full name from the beginning; it would be nice to have a search system that pulls up the title with keywords. Review collected by and hosted on G2.com. What problems is Avaza solving and how is that benefiting you? We tried Avaza because we needed to upgrade our invoicing system, but we've since found that we use multiple other components of the software, like time tracking, expenses and reports. Review collected by and hosted on G2.com. Show More Response from Noor Gillani of Avaza [Editedit](https://www.g2.com/survey_responses/avaza-review-7346951/official_response/edit) Thank you for the thoughtful review, Melissa. We’re really glad Avaza has been a good fit for your team, especially with invoicing and the QuickBooks integration. It’s also wonderful to hear that our support team has been able to help when tricky questions come up that’s something we care a lot about. You had mentioned the external contacts search in your feedback. Since then, the search functionality has been improved, and it’s now much better at finding contacts without needing the exact full name. If there’s ever anything else we can help with, or if you have more ideas to share, you’re always welcome to reach out to us at www.avaza.com.🌸 Current UserValidated ReviewerSource: Organic See what 372 reviewers think of Avaza 4.5 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/avaza/reviews)