BW

brian w.

quality Administrator

Mid-Market (51-1000 emp.)

8/16/2019

"comprehensive coverage for business office"

4.5/5

What do you like best about Avaya Contact Center?

the ability to personalize and fine tune for users or groups Review collected by and hosted on G2.com.

What do you dislike about Avaya Contact Center?

can be cumbersome and confusing to program without extensive training Review collected by and hosted on G2.com.

What problems is Avaya Contact Center solving and how is that benefiting you?

streamlined our calls to the correct people Review collected by and hosted on G2.com.

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 ![Avaya Contact Center](https://play.vidyard.com/vaSp7NvYeRsP4gK2PyeE6a.jpg "Avaya Contact Center")

Rating Updated (10/26/2020)
Validated ReviewerIncentivizedSource: G2 invite

See what 153 reviewers think of Avaya Contact Center

4.1 out of 5 · Verified reviews from real users

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