G2

Danny R.

Mid-Market (51-1000 emp.)

12/14/2023

"Great, reliable shop flow management"

4.5/5

What do you like best about AutoVitals?

Easy to use, Lots of features and benefits. A great way to keep track of vehicles & technicians in the shop as well as keeping in touch with your customers. Review collected by and hosted on G2.com.

What do you dislike about AutoVitals?

Not fully integrated with ROWriter. i.e., it cannot directly read/write to the database which creates issues with tracking technicians' time (AV never seems to match what is in ROWriter) as well as the extra load it puts on our server backing up 10 databases every 30 seconds to extract the data. Review collected by and hosted on G2.com.

What problems is AutoVitals solving and how is that benefiting you?

Keeping track of workflow within the shop. This allows everyone to see where the vehicle is in the service process. Tech View allows us to arrange our tech's day so the vehicles get completed in the needed order. Keeping in touch with the customers. AV allows us to keep in constant contact with the customers throughout the service process. Review collected by and hosted on G2.com.

Response from Lauren Thunen of AutoVitals

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Danny, thank you for the review. We are glad that you have found AutoVitals easy to use and valuable to help you manage your technicians' workload and car count. Additionally, it is great that you and your customers appreciate the automatic vehicle status notifications.

We also appreciate your feedback regarding our integration with RO Writer, as we are always looking to improve our existing 2-way integration offerings.

Again, thank you for taking the time to review AutoVitals and we look forward to continuing to support your success in 2024!