![Louw V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louw V.")
LV

Louw V.

Small-Business (50 or fewer emp.)

6/25/2026

"Streamlined Front-End Operations and Enhanced Communication"

5/5

What do you like best about AutoLeap?

I like the text capability but the big one is the work board, as this helps track the workflow. I do find the parts ordering integration very helpful. The work board gives me direct info on where the customer's vehicle is in the process, whether we are waiting for parts or almost done with the vehicle, making the flow of information much more available. The text component provides a similar experience but just between me and the customer, which enhances communication. The parts ordering allows the staff to build quotes faster and give quicker response times to the customer, leading to better customer service. The setup of AutoLeap was very good and fairly straightforward; it's a very intuitive program. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Some government departments do not get taxed, and instead of having it saved on those entities, we have to change each invoice individually. Review collected by and hosted on G2.com.

What problems is AutoLeap solving and how is that benefiting you?

AutoLeap reduces paperwork and improves staff communication and customer service. The work board tracks workflow, and the text capability enhances customer interactions. Parts ordering integration speeds up quote building and response times, increasing our efficiency. Review collected by and hosted on G2.com.

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4.8 out of 5 · Verified reviews from real users

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