# AuditRunner Reviews
**Vendor:** WorkRunner  
**Category:** [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 26
## About AuditRunner
✅ Auditrunner is designed to provide a user and budget-friendly, comprehensive low-code software platform that encompasses all facets of Internal Audit, Risk, Compliance (GRC), and Quality Management. ✅ The architecture allows organizations of all sizes to interconnect people and systems to design and run GRC processes seamlessly. SOX, Internal Audit and Audit Analytics can all be managed on one platform. Previous Audits, Risk Scores and many other details can be copied from previous years. ✅ It offers a document management module, which lets administrators create and distribute regulatory compliance documentation among internal teams and maintain an automated audit trail to track revisions or performed tasks. ✅ With Query Analyzer, data sampling, 100% population testing, continuous monitoring, linking data with findings and direct communication with business units is possible. We make it simple for the audit team. There is no need for an admin to manage the Query Analyzer or the permissions on AuditRunner. ✅ Integrate with 3rd Party software through open API for real-time data feed. Enter your own scripts or ask us to develop them for you and execute endless number of searches on the same data set to automate controls testing. Put findings in custom reports and export directly to Excel or PowerBI. ✅ AuditRunner is designed with COSO Framework in mind and is ready for SOX, risk and process based auditing. Keep a catalog of risks and controls in the form of a Risk and Control Matrix, keep Impact and Likelihood criteria scores, rate inherent and residual risk, create Heat Maps and follow up of Management Action Plans all on one platform. The technology we are built upon digitalized 4000+ business processes for 10+ industries in 15 years. The modules Auditrunner offers are just a few of these processes. Think of the possibilities within individual organizations. AuditRunner is awarded High Performer Badges in Audit, Operational Risk and Quality Management on G2. Auditrunner helps Financial institutions with interactive base and dynamic CRA/BRA calculations and reports. Security Operations Compliance (SOC) Report available for review of Clients. Auditrunner is used by companies from across various industries such as: • banking, insurance • financial services • energy • biotechnology • FMCG • manufacturing • non-profit • retail Why AuditRunner Top10: ✳️Make it your own. Low-cost, quick (within days) customization options according to your own company flows and approval schemes. ✳️Let us draft it. Automatically draft your audit report, executive summary or any other report with your templates. Edit and complete in less time. ✳️Seeing is believing. Abundant dashboard and graphic options with the possibility to add more or export to other BI tools for further reporting. ✳️Time is money. Quick onboarding (as quick as a week), short time from contract-to-market, with quick integrations with your internal systems. ✳️You have options. Manage your IT Dependency by writing your own SQL codes to dig into data or ask us to write them for you. ✳️Continuous Monitoring is key. Automatically flag items, send them for management response and embed results into your audit flow. ✳️Everyone in. Invite users easily with flexible user bucket pricing without them having to log-in and out to match the licensed user number. ✳️You’ve got this. Simple parameter setting and user management without the need to consult IT department or employ a tech person. ✳️Should not cost a fortune. Pay monthly or yearly, as you need with minimal upfront fees, free trainings and dashboards and report templates. ✳️Access it anywhere. This decade’s tech allows you to access the platform on any device, even your phone without the loss of functionality. Respond Use a tool that will make it possible to operate in a responsive manner in today‘s fast-moving, ever-changing regulatory environment that presents the challenge to comply with a multitude of different legislation. Design your own platform. Manage all GRC work on a single platform. Make better decisions. Collaborate Bring together all departments wherever they may be located. Address the requirements of the entire user community. Allow for painless collaboration between executives, process users, administrators and IT teams. Deploy Cloud-based or On-Premise, deploy and start using within days. Migrate your existing data and integrate with systems such as SAP, Oracle, Microsoft 365. Customize Adapt to the evolving changes of your growing organization and address the unique business needs of each unit. Tailor-made customization is possible within weeks. The flexibility and the ease of user customization we offer is unmatched. Scale Scale up or across using our modules to respond easily to organizational shifts, competitive threats, industry innovations and governmental mandates. Integrate Integrate with AuditRunner open API with 3rd Party apps like, Okta, Office, SAP, Google... Features of AuditRunner include risk management, business process management, management response action planning, process cataloging, survey, meeting administration, ethical breach reporting, and information asset inventory control and incident management among others. Enterprises can utilize assessment capabilities to conduct analysis and define process-specific risk tolerance, accredited certification standards, audit criteria, action plans, and key performance indicators. It also lets teams catalog governing standards, compose regulatory checklists, and ensure data protection in compliance with GDPR and CCPA regulations. Below AuditRunner Modules can be integrated to manage all GRC functions or can be acquired separately as needed: \*Internal Audit Administer all your internal audit activities on AuditRunner’s process-based, risk-oriented internal audit module. In line with IIA standards. Link Audit Activity to any Standard or Regulation and avoid duplicate audits. \*Risk Management Associate risks with control points, accredited certification standards and governing regulations, along with information inventory assets. Allows for ISO 31000 Accreditation. \*Internal Controls Define Controls for any process of any department, with control description, control target, key control, control function, automation and frequency details. In line with COSO 2013 Framework. \*Quality Assurance Manage Quality accreditation through audit activities, corrective, and preventive actions and registering customer complaints. \*Compliance Audit With our Criteria based audit architecture execute audit activities for any regulation, collect findings and generate custom reports automatically. \*Regulatory Compliance Compose your regulatory checklist, define obligations, associated with risks and assign action plans to business units. \*Data Protection Compliance Ensure compliance with Data Protection Regulations. Compile Personal Data Inventory. Compose data breach reaction plans and manage data destruction policies. \*Business Continuity Compliance Execute Business Impact Analysis and ensure compliance with ISO 22301 Business Continuity Management Standard. \*Information Asset Inventory Compile Information Asset Inventory, ensure compliance with ISO 27001 Information Security Management Standard. \*Process Catalog Compile all internal company processes along with associated documents, flow charts, and other GRC elements. \*Regulation &amp; Standards Catalog Compile all governing regulations and standards along with associated documents, literature, and other GRC elements. \*Business Process Management (BPM) Modeling Model flow charts of processes with BPMN2 notation, create RACI and SIPOC matrices, associate attributes such as risks, controls, info assets. \*Document Management Create, manage, revise and distribute all internal documentation on a single platform using the advanced document manager and text editor. \*Enterprise Repository Automatic audit trail feature keeps track of action and time details of all tasks and applications on the platform. Compile all documentation with revision details. \*Action Plan Follow-Up Report and track progress of all action plans created for findings, nonconformities, regulations, and manual entries on all AuditRunner modules. \*Certification Management \*Meeting Management \*Training&amp;Survey \*Ethical Breach Reporting \*Carbon Footprint Calculator



## AuditRunner Pros & Cons
**What users like:**

- Users value the **user-friendly interface** of AuditRunner, facilitating efficient management of audit workflows and compliance tasks. (4 reviews)
- Users find AuditRunner to be **extremely user-friendly** , facilitating a smooth and efficient auditing process. (4 reviews)
- Users value the **automation of internal audit workflows** with AuditRunner, appreciating its user-friendly interface and speed. (2 reviews)
- Users value the **user-friendly and flexible compliance interface** of AuditRunner, ensuring effective GRC management and data privacy analysis. (2 reviews)
- Users highlight the **superb customer support** from AuditRunner, aiding in customization and ease of use. (2 reviews)
- Customizability (2 reviews)
- Customization (2 reviews)
- Features (2 reviews)
- Simple (2 reviews)
- User Interface (2 reviews)

**What users dislike:**

- Users are frustrated by the **inability to edit or delete fields** once an item is saved, hindering flexibility. (1 reviews)
- Users face **data management issues** due to the inability to edit or delete saved fields, complicating updates. (1 reviews)
- Users face **editing difficulties** as certain fields cannot be modified or removed after saving an item. (1 reviews)
- Users are frustrated by the **editing limitations** in AuditRunner, making it difficult to modify saved items. (1 reviews)
- Users are frustrated by the **limited customization** , especially the inability to edit or delete saved fields. (1 reviews)
- Limited Functionality (1 reviews)
- Requires Expertise (1 reviews)

## AuditRunner Reviews
  ### 1. Review:

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about AuditRunner?**

It is a good step towards digitalization.

**What do you dislike about AuditRunner?**

Can not filter or list according to assets. Can not create asset based reports. Can not navigate between risks. There is no option to quickly update risks that has no new information. There is no way to see all risks of a specific asset. Can not attach an external file to a risk. There is no way of saying which actions already completed, completed risks stay in the drop down menu allowing the user to review the same risk multiple times for the same period. Very time consuming as the system requires the user to repeat the same action to even start editing a risk.

**What problems is AuditRunner solving and how is that benefiting you?**

Digitalization

**Official Response from Customer Success Team:**

> Dear user,
Thank you for your response. 
It also looks like you do not have the access privileges for certain functionality as most of these are included in Auditrunner Risk Module. It would be great for you to contact your Company Module Admin or send us support tickets for the above mentioned issues.
All of the functionality you have mentioned above are possible on Auditrunner. We are able to add filters specific to a property such as assets. We are able to create specific reports. In fact, with onboarding you have 3 free custom report or dashboards that can be built. Navigating between risks  and seeing risks specific to an asset can again be dashboards (We already have many that allows for this functionality). We have a revised risk function for updating risks, which is as simple as opening the risk page and editing any fields.  Adding file attachment functionality is as easy as sending a request to support as we do not charge for such small customizations. When a risk entry is completed it would be marked as complete and stay in the dashboards as completed risk. 


  ### 2. I don't think we could find a better Issue Management tool then Auditrunner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodi E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about AuditRunner?**

Their Customer Account Manager is such a pleasure to work with. They have customized the modules and dashboards to fit our needs. It is extremely user friendly and any issue we may have encountered is resolved in a very timely manners

**What do you dislike about AuditRunner?**

At the moment there is nothing that I don't like about Auditrunner as it is customized to fit our needs

**What problems is AuditRunner solving and how is that benefiting you?**

We needed an issue management tool that would record all of our issues from discovery to resolution as well as have a reporting dashboard so we could report their progress to our committees as well as BOD. Eventually we will be using their SOX module as well as their quality assurance modules

**Official Response from Customer Success Team:**

> Hi Jodi,
Thank you for your time and thoughtful review.
We are thrilled to be able to fit the exact needs of our Clients, both technically and customer service wise. 
It is also great to hear that you can use our extensive Dashboard opportunities to present to your BOD.
Looking forward to scaling your usage to more modules and working with a greater team at your organization.


  ### 3. Have been using AuditRunner since April 2023

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about AuditRunner?**

AuditRunner follows a standard data gathering, testing and reporting format that should be familiar to an auditor so the learning curve is reduced.  AuditRunner can be customized and the support group at AuditRunner does a superb job to customize the program to your specific needs/requirements.

**What do you dislike about AuditRunner?**

AuditRunner is a task based system that requires sequential completion of tasks to move through the program.  The logic makes sense, however you have to be disciplined when preparing an audit program to follow each task.

**What problems is AuditRunner solving and how is that benefiting you?**

Prior to AuditRunner, all of our audit work was carried out manually, from audit creation, audit work programs, testing and reporting and follow-up.  We now have all of our audit work contained in the AuditRunner platform, including supporting documentation and the ability to have auditees respond through AuditRunner instead of sending emails back and forth.  The system also monitors management response and follow-up.

**Official Response from Customer Success Team:**

> Thank you so much for your review! The team much appreciates you acknowledging the "superb job to customize the program to your specific needs/requirements".  We are so glad to be able to help contain your audits in one place. We hope to be able to have a long lasting relationship for years to come.

  ### 4. Auditrunner is a very user friendly software that can be easily used by anyone.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about AuditRunner?**

Auditrunner lets an auditor to create audits in an environment that is very friendly. The interface is simple and is easily understood. It's  also quite fast with little to no delays. Some features in the platform can also be customized to the meet user's needs. It is very flexible to accommodate policy standards applicable in different sectors.

**What do you dislike about AuditRunner?**

The platform has little to no downsides. There is an established support group to guide on any issue that might arise. The responses from the support team is very fast.

**What problems is AuditRunner solving and how is that benefiting you?**

Auditrunner helps to ensure compliance to set standards and regulations. This ensures that the firm does not contravene set regulations which might attract penalties if broken.

Auditrunner helps in the automation of the audit process thus making it easier to carry out audits and saving a lot of time that can be used for other business processes.

**Official Response from Customer Success Team:**

> Thank you Mary. We are glad that AuditRunner makes life easier for you.
The support team is notified of your appreciative comments. 
Thank you for your business.

  ### 5. Systematic and organized.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about AuditRunner?**

AuditRunner is such a systematic and organized platform. Once you enter the necessary data, the process goes very smoothly.

**What do you dislike about AuditRunner?**

Process of the first data entry is a little bit complicated.

**What problems is AuditRunner solving and how is that benefiting you?**

AuditRunner ensures that the monthly risk report is prepared in a more systematic way and it keeps all data entries together.

  ### 6. Highly time efficient and user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about AuditRunner?**

Biggest upside is the organized and neat risk management.

**What do you dislike about AuditRunner?**

Takes a bit of time to adjust to the platfrom.

**What problems is AuditRunner solving and how is that benefiting you?**

Paces processes of ERM leaving valued time.

  ### 7. Great customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about AuditRunner?**

Ease of use and the customer support has been great!

**What do you dislike about AuditRunner?**

The inability to edit or delete certain fields after an item has been saved.

**What problems is AuditRunner solving and how is that benefiting you?**

Issue tracking.

**Official Response from Customer Success Team:**

> Thank you for this great review! Happy to be working with you.
We are a highly customizable solution so if requested by your Admins we are happy to adjust save settings for a better experience. 
Sending a support ticket would solve the issue.

  ### 8. Good so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about AuditRunner?**

Automatinng all our internal audit workflows

**What do you dislike about AuditRunner?**

At the moment we do not have any major issues with the system

**What problems is AuditRunner solving and how is that benefiting you?**

The system has a query engine that can be used to intergrate with other internal systems to provide exception reports which saves time

**Official Response from Customer Success Team:**

> Thank you for your review.

  ### 9. Software Demo

**Rating:** 3.0/5.0 stars

**Reviewed by:** Daniel H. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about AuditRunner?**

Audit Runner appears reasonably simple to use and has several modules for various GRC and other business processes. Depending on the business, the cost structure may also be very appealing compared to some large players in the space. The platform is also customizable and recently, they've added a 'query engine' for some analytics use cases.

**What do you dislike about AuditRunner?**

The interface design looks a little dated. The query engine didn't seem to bring much to the table. This could be because it is newer and still being developed?

**What problems is AuditRunner solving and how is that benefiting you?**

We participated in a demonstration of Audit Runner as we are seeking a vendor for audit management software. Internal audit is a new function at our organization, and we are building it from the ground up. As a 1-2 FTE  function with .6-.8 FTE staffing, we are looking to leverage technology to cover the GAAP by increasing efficiency, particularly in interfacing with stakeholders, document retention and organization, and reporting.

**Official Response from Customer Success Team:**

> Hi Daniel,
Thank you so much for taking the time to review AuditRunner and all your positive comments on the large set of modules we have, the cost structure and customizability.
We heard you on the design. We are working on the new UI interface which will be launched by the new year. 
Query Engine is a tool that allows auditors to run their own SQL Scripts to create automatic/periodic reports and embed them in the workflow. We also help them with the scripts. It is analytics made simple for continuous monitoring without the use of a dedicated analytics software.
Hope to work with you and help you build the new audit function from the bottom up.

  ### 10. Great tool for data privacy management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tunahan E. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2021

**What do you like best about AuditRunner?**

We are one of the leading legal teams practicing in the field of data protection law. This tool is helping us determine the data protection activities within our clients, also following the requirements for ISO 27001 and GDPR issues. We also find this sofware very user friendly especially Data Inventory tool is really useful for examining the data destruction management. All of our clients also have a chance to follow up the changes held in the data inventory that we composed on the sofware. Very flexible tool to accommodate various privacy standarts applicable in different regions.

**What do you dislike about AuditRunner?**

There is no crucial points that we can describe as dislike. If we have any problem about the software, we can get in contact with the team and they are providing the required support staff for us immeadetly. They are very responsive.

**Recommendations to others considering AuditRunner:**

This technolgy is up to date and they are not heavy codebased you can ask for any customisation great for different regulations for data protection.

**What problems is AuditRunner solving and how is that benefiting you?**

When we would like to revise the parameter screen within the category of "data categories", they immedately revise the tool and let us know about the changes according to our request.


## AuditRunner Discussions
  - [I don&#39;t have any questions](https://www.g2.com/discussions/37982-i-don-t-have-any-questions) - 1 comment, 1 upvote

- [View AuditRunner pricing details and edition comparison](https://www.g2.com/products/auditrunner/reviews/auditrunner-review-4599721?section=pricing&secure%5Bexpires_at%5D=2026-05-27+17%3A34%3A45+-0500&secure%5Bsession_id%5D=17ec10bc-8a54-4dbd-9a85-0922b2a0e439&secure%5Btoken%5D=0cddd0f479d511ab44627539d6a9900fa4dfe93b81363b7cb29f0901788ffc2b&format=llm_user)

## AuditRunner Features
**Functionality**
- Data Subject Access Requests
- Identity Verification
- Privacy Impact Assessments
- Data Mapping - survey-based
- Data Mapping - automated
- Data Discovery
- Data Classification
- De-identification/pseudonymization
- Breach notification
- Consent management
- Data access governance

**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Functionality**
- Identity Verification
- Workflow
- DSAR Portal
- Reporting and logs

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**Business Resilience**
- Business Continuity
- Compliance Management

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Generative AI**
- AI Tasks

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

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