G2

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/11/2026

"Auditoria Streamlined our AP with a fast ROI"

4.5/5

What do you like best about Auditoria SmartVendor?

What stands out is how well Auditoria fits higher-ed accounts payable. The Workday integration was easy to set up and runs reliably, which made adoption smoother than expected. The AP Invoices module handles capture, validation, and PO matching, and the Helpdesk AI takes care of routine vendor questions that used to take up staff time. The interface is simple enough that our team got comfortable with it within a few months. We saw ROI within months through lower backlog, faster processing, and fewer duplicative efforts. Review collected by and hosted on G2.com.

What do you dislike about Auditoria SmartVendor?

A few capabilities were still maturing when we came on board, which is expected with a platform that is actively evolving. Auditoria has been transparent about the roadmap and consistent about delivering enhancements, so what felt like gaps early on have largely been addressed. Continued investment in expanded reporting and dashboard customization would be a welcome area of focus. Review collected by and hosted on G2.com.

What problems is Auditoria SmartVendor solving and how is that benefiting you?

Before implementing Auditoria, our AP team relied heavily on manual processes to manage a high volume of invoices across a diverse supplier base, including the added complexities common in higher education, such as subawards and non-standard invoice formats. As volumes grew, maintaining service levels became increasingly challenging, and we needed a solution that could scale without simply adding headcount. With AP Helpdesk and AP Invoices in SmartVendor, many of our most time-consuming processes, including invoice intake, validation and routine vendor inquiries, are now significantly streamlined and partially automated, allowing our team to focus more on higher-value activities. The impact has been substantial: a 75% reduction in invoice backlog, invoice processing that is three times faster on average, and fewer errors. Just as important, the team now has greater capacity to support strategic operations and improve the overall supplier experience rather than spending so much time on manual data entry and repetitive tasks. Review collected by and hosted on G2.com.