
Our customers aren't all in one country, so coverage was the thing I lost sleep over before we signed. It reads documents from markets that aren't just the obvious ones, and pass rates on real customers didn't drop as we added regions, they held or improved in a couple of markets. That's the number finance actually tracks because it shows up as completed account openings. Review collected by and hosted on G2.com.
There's a minimum sample size before it learns a brand-new document type well, so one market took a few weeks longer to smooth out than I expected but the support reached out, apologized and explained the glitch. Review collected by and hosted on G2.com.