What really separated it from what we used before was the number of document formats it recognises correctly on the first try. We trialled two other tools, and both had a noticeably higher retry rate on anything outside a US or UK passport or licence. This one was simply more consistent across the wider set of documents. Review collected by and hosted on G2.com.

The OCR still misreads a name or number on a lower-quality photo now and then, and I have to redo it. It doesn’t happen all the time, but it’s frequent enough that I notice it. Review collected by and hosted on G2.com.